Customer Experience Training Manager Jobs in United States , Employment

By Kia America, Inc. At , Irvine, 92606 $89,200 - $120,316 a year

Supervisory and/or management experience required

8-10 years of advanced working knowledge and experience with performance-based training and/or customer experience training

Minimum 7 years as a supervisor or manager providing direction for exempt employees and/or contractors.

5+ years of advanced working knowledge of automobile dealership operations (Sales or Service).

Experience with automotive customer satisfaction surveys (SSI, CSI, IQS, etc.)

Hospitality experience is a plus

Training Manager, Customer Experience (Hybrid Or Remote)

By Tomorrow Health At , New York, Ny $120,000 - $130,000 a year

Design an intuitive content management system for tracking our SOPs and job aids, including the maintenance of our knowledge management tool

Be responsible for critical KPIs including: speed to productivity, knowledge management utilization, and classroom engagement

Integrate data and reporting into our training and content management programs, to make informed decisions and measure success

You have 2+ years experience working with Salesforce or other CRMs and managing knowledge bases

You have experience building agile training activities that reinforce learnings and accommodate various learning styles, and optimized for remote learning settings

You have experience equipping other trainers and sharing your knowledge (train the trainer)

Director Of Training, Customer Experience

By ŌURA At San Francisco, CA, United States

Strong project management skills and the ability to manage multiple projects simultaneously

Experience with learning management systems (LMS) and other learning technologies

Bachelor's degree or equivalent experience

8+ years of relevant experience

Experience as a leader in a global organization is preferred but not required

Strong knowledge of instructional design principles and adult learning theories

Experience & Training Manager Jobs

By MUSEUM OF ICE CREAM At Chicago, IL, United States

Directly responsible for the management and development of the experience leads

Strong working knowledge of working in an experiential/museum based environment (operational manager, experience manager)

Shift leading or managerial experience

Responsible to ensure scripting and experience is being followed for each room by the guide team

Responsible for Interacting, engaging and elevating the guest experience at all levels in the museum during operations

Responsible for Experience consistency and evolution based on each room

Customer Experience Training Manager

By Kia America At Irvine, CA, United States