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Customer Experience Training Manager Jobs in California

Director Of Training, Customer Experience
By ŌURA At San Francisco, CA, United States
Strong project management skills and the ability to manage multiple projects simultaneously
Experience with learning management systems (LMS) and other learning technologies
Bachelor's degree or equivalent experience
8+ years of relevant experience
Experience as a leader in a global organization is preferred but not required
Strong knowledge of instructional design principles and adult learning theories
Customer Experience Training Manager
By Kia America At Irvine, CA, United States
Supervisory and/or management experience required
8-10 years of advanced working knowledge and experience with performance-based training and/or customer experience training
Minimum 7 years as a supervisor or manager providing direction for exempt employees and/or contractors.
5+ years of advanced working knowledge of automobile dealership operations (Sales or Service).
Experience with automotive customer satisfaction surveys (SSI, CSI, IQS, etc.)
Hospitality experience is a plus