Customer Experience Training Manager
By Kia America, Inc. At , Irvine, 92606 $89,200 - $120,316 a year
Supervisory and/or management experience required
8-10 years of advanced working knowledge and experience with performance-based training and/or customer experience training
Minimum 7 years as a supervisor or manager providing direction for exempt employees and/or contractors.
5+ years of advanced working knowledge of automobile dealership operations (Sales or Service).
Experience with automotive customer satisfaction surveys (SSI, CSI, IQS, etc.)
Hospitality experience is a plus