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Customer Experience Account Manager Jobs

Account Manager (Customer Success/Customer Experience)
By Technomic, Inc. At Chicago, IL, United States
3-7 years of sales, account management, customer success, customer experience or marketing experience preferred
Knowledge of Salesforce or other CRM interface, experience with utilizing on-line programs and databases.
Strong communication skills (verbal & written)
Strong analytical and problem-solving skills
Experience with client facing meetings and presentations
Food service knowledge and/or willingness to stay current with industry and trends.
Customer Account Manager-Albertson's Jobs
By Nestlé USA At , Seattle $120,000 - $140,000 a year
Required Knowledge, Skills and Abilities:
Understands customer strategy and requirements and develops product offers to quickly liquidate inventory in line with established Nestlé sales guidelines
Strong experience working with cross-functional groups including Supply Planning, Finance and Commercial Development
Strong negotiating experience and skills
Manages trade allowances effectively to maximize profitability for NCP
Responsible for details related to the day-to-day business (i.e. create orders, track shipments, manage trade allowances etc.)
Customer Account Manager Jobs
By REI Management At Newport News, VA, United States
After training, the Customer Account Manager's responsibilities will include:
Skills we are looking for in our Customer Account Manager:
Eagerly participate in additional training and skillset advancement opportunities.
Quick and efficient with the ability to manage multiple tasks simultaneously
Top-tier communication skills with an outgoing and friendly personality
Hiring an Energetic Customer Account Manager:
Customer Account Manager Jobs
By Ascendion At Raleigh-Durham-Chapel Hill Area, United States
• Minimum 3 years of experience in Change Management.
Job Title: Customer Account manager/ Change Management
• Support a structured methodology to lead change management activities to support adoption
• Support communication efforts by enabling design, development, delivery and management of key communications
Skills Required as per Hiring Manager:
• Experience working with and knowledge of Cisco organizations (Renewals, Customer Success, Sales)
Director, Customer Account Manager
By Mastercard At Washington, DC, United States
Demonstrated project management, organization, and execution skills with strong ability to manage deliverables and deadlines for multiple initiatives and teams.
Proven skills in relationship management and managing multiple stakeholders with professionalism and maturity.
Accountability for the Customer Portfolio product roadmap and change management, ensuring alignment with core product strategy and development.
Project manage research activities to drive timely delivery of outputs and outcomes.
Experience successfully supporting and executing policy research and/or advocacy programs.
Excellent oral and written communications skills.
Customer Account Manager Jobs
By Innovative Promotions At Phoenix, AZ, United States
1-3 years of Customer Account Management, Sales, Client Facing and/or entry-level experience is required
Outstanding time management and follow-up
Support and collaborate with other entry-level Customer Account Manager team members to ensure the quality of work and hit KPI’s
Excellent written and verbal communication skills
Strong work ethic and the ability to learn new skills quickly
Create and present product proposals to customers related to their individual needs
Customer Account Manager Jobs
By REI Management At Portsmouth, VA, United States
After training, the Customer Account Manager's responsibilities will include:
Skills we are looking for in our Customer Account Manager:
Eagerly participate in additional training and skillset advancement opportunities.
Quick and efficient with the ability to manage multiple tasks simultaneously
Top-tier communication skills with an outgoing and friendly personality
Hiring an Energetic Customer Account Manager:
Account Manager- Metals Experience
By Wright Search Firm At Houston, TX, United States
Technical and commercial management of a customer account.
Preparation and management of progress reporting.
Effective communication and interpersonal skills
1-5 years sales experience in O&G industry
Proven experience of operation in a demanding customer facing role
Ensure customer inquires are processed and responded to within the required deadlines.
Account Manager, Client Experience
By Amsive At Bolingbrook, IL, United States
Strong project management and organization skills, ability to prioritize and manage multiple projects and inspire trust with team members
Become proficient in company designated tools for success in project and account management
Log all resource hours into Amsive designated project management tool (Asana) daily.
Maintain and/or improve account profitability through effective scope management
Experienced in compiling, documenting, and communicating client requirements to internal stakeholders (in digital marketing, or creative services, or operations)
This is a REMOTE position. Candidates can be located anywhere in US Time Zones.**
Customer Account Manager Jobs
By G&G Consulting At Houston, TX, United States
1-3 years of Customer Account Management, Sales, Client Facing and/or entry-level experience is required
Outstanding time management and follow-up
Support and collaborate with other entry-level Customer Account Manager team members to ensure the quality of work and hit KPI’s
Excellent written and verbal communication skills
Strong work ethic and the ability to learn new skills quickly
Create and present product proposals to customers related to their individual needs
Customer Account Manager Jobs
By Aurora Ripple Enterprises At Silver Spring, MD, United States
A driven mindset with impeccable time management skills and a superior work ethic
Communicate with other Customer Account Managers on the features and benefits of specific products/services based on individualized needs
Attend regular product training sessions with other CSR team-mates and upper-level management
Desired Skills for Success For Our Next Customer Account Manager:
Engage in communication with customers directly, be an expert on all product knowledge and educate them on their desired product inquiry
1-2 years of experience in a customer service or sales role is highly recommended
Customer Experience Account Manager
By Alp ɴ Rock At United States
·Previous Customer Service, Inside Sales, or Account Management experience
·Recommends merchandise based on product knowledge and customer preferences
·Own the process of providing feedback on the customer experience pain points end-to-end
·Complete ongoing competitive analysis on best-in-class customer experience
·Investigate new tools and systems that would provide improvements and solutions to the customer experience
·QA site experience frequently on mobile, mobile app, and desktop
General Manager, Airport Customer Experience
By American Airlines At San Antonio, TX, United States
Exhibits strong organizational and time management skills with proven ability to handle multiple projects while meeting deadlines
Assumes responsibility of employee management – including hiring, conducting performance reviews, administering corrective action, salary administration, training, and career development
4 years in supervisory or management capacity
This job is a member of the Field Stations Team within the Customer Experience Division.
Directs, manages and oversees daily airport operation activities to ensure safe, reliable and efficient service for our passengers and stakeholders
Manages scheduled, off-scheduled and charter flight operations and meets performance goals
Cx -Customer Experience Manager
By Redaptive, Inc At Denver Metropolitan Area, United States
5-8+ years of experience in B2B account management or customer success with a strong customer-first mindset.
Strategic relationship management and trust building.
Expected annual salary: 120k (subject to adjustment for relevant experience, skills, geo location)
Energy efficiency and/or energy analytics project development experience preferred but not required.
Excellent written and oral communication skills and strong presentation building and delivering.
Skilled at influential information sharing.
Customer Experience Manager Jobs
By Ebens Air Conditioning At Port St Lucie, FL, United States

Looking for the next rising operational star to join the employer of choice in South Florida. -Customer first mentality -Detail oriented -Hungry for hands on development training and career pathing ...

Customer Experience Manager - Dc City Center
By Tesla Industries, Inc. At Washington, DC, United States

Our Customer Experience Managers are seasoned retail veterans and naturally charismatic leaders. In this role, you will be responsible for collaborating with your Store leader to lead the recruitment, ...

General Manager, Airport Customer Experience
By American Airlines At Burbank, CA, United States
Demonstrated time-management skills with proven ability to handle multiple projects while meeting deadlines
Assumes responsibility of employee management – including hiring, conducting performance reviews, administering corrective action, salary administration, training, and career development
2 years in supervisory or management capacity
This job is a member of the Field Stations Team within the Customer Experience Division.
Range of pay to be offered: $66,304.94/annual to $93,152.54/annual
Directs, manages, and oversees, daily airport operation activities to ensure safe, reliable and efficient service for our passengers and stakeholders
Customer Experience Training Manager
By Kia America At Irvine, CA, United States
Supervisory and/or management experience required
8-10 years of advanced working knowledge and experience with performance-based training and/or customer experience training
Minimum 7 years as a supervisor or manager providing direction for exempt employees and/or contractors.
5+ years of advanced working knowledge of automobile dealership operations (Sales or Service).
Experience with automotive customer satisfaction surveys (SSI, CSI, IQS, etc.)
Hospitality experience is a plus
Customer Experience Manager – Airports
By Air Canada At San Francisco, CA, United States
• A minimum of two years previous people management experience;
The Customer Experience Manager role will provide the opportunity to work in various areas such as: Station
Skills & Abilities required are:
• Entrepreneurial & self-managed abilities;
customers’ expectations of their Air Canada experience. By creating a safe, positive, and accountable
managing both our customers experience and providing leadership to our unionized employees (IBT)
Customer Experience Manager Jobs
By Pomelo, Inc. At San Francisco, CA, United States
Strong knowledge/experience of how customer interaction channels and software work (interactive voice response, call center phone systems and reporting, chat technologies)
Excellent prioritization and detail-oriented skills
3+ years of experience in a customer-facing role managing relationships with a high volume of users
Strong problem-solving skills with the ability to identify customer friction points and navigate data and people to find answers
Experience leading cross-departmental projects to drive positive customer outcomes
Bachelor’s degree or equivalent experience

Are you a customer experience enthusiast looking to make a real impact? We are looking for a Customer Experience Account Manager to join our team and help us create an exceptional customer experience. You will be responsible for managing customer accounts, developing relationships, and ensuring customer satisfaction. If you have a passion for customer service and a drive to exceed expectations, this could be the perfect job for you!

Overview:

A Customer Experience Account Manager is responsible for managing customer relationships and providing exceptional customer service. They are responsible for understanding customer needs, developing relationships with customers, and providing solutions to customer problems. They must be able to identify customer needs and develop strategies to meet those needs.

Detailed Job Description:

The Customer Experience Account Manager is responsible for managing customer relationships and providing exceptional customer service. They must be able to identify customer needs and develop strategies to meet those needs. They must be able to build relationships with customers and provide solutions to customer problems. They must be able to communicate effectively with customers and provide timely responses to customer inquiries. They must be able to analyze customer data and provide insights to improve customer experience.

What is Customer Experience Account Manager Job Skills Required?

• Excellent communication skills
• Strong customer service skills
• Ability to identify customer needs
• Ability to develop strategies to meet customer needs
• Ability to build relationships with customers
• Ability to provide solutions to customer problems
• Ability to analyze customer data
• Ability to provide insights to improve customer experience

What is Customer Experience Account Manager Job Qualifications?

• Bachelor’s degree in business, marketing, or related field
• At least 3 years of experience in customer service or account management
• Knowledge of customer service principles and practices
• Knowledge of customer relationship management (CRM) systems
• Knowledge of data analysis and reporting
• Proficiency in Microsoft Office Suite

What is Customer Experience Account Manager Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of customer relationship management (CRM) systems
• Knowledge of data analysis and reporting
• Knowledge of customer needs and strategies to meet those needs

What is Customer Experience Account Manager Job Experience?

• At least 3 years of experience in customer service or account management
• Experience in building relationships with customers
• Experience in providing solutions to customer problems
• Experience in analyzing customer data and providing insights to improve customer experience

What is Customer Experience Account Manager Job Responsibilities?

• Manage customer relationships and provide exceptional customer service
• Identify customer needs and develop strategies to meet those needs
• Build relationships with customers and provide solutions to customer problems
• Communicate effectively with customers and provide timely responses to customer inquiries
• Analyze customer data and provide insights to improve customer experience
• Monitor customer feedback and take appropriate action to address customer concerns