Senior Director, Customer Development - Cvs Lead (Remote)
By Nestlé Health Science At Hoboken, NJ, United States
Must have strong working knowledge and experience in P&L and ROI management
Knowledge regarding Project Management, and experience with setting up and managing projects in a complex, fast-moving environment.
Knowledge regarding relationship management, experience and mindset to work with partners in building initiatives that deliver on goals
Manage all account execution, including sales forecasting, maintenance, logistics and inventory management.
P&L management within respective account coverage.
P&L management and strong financial acumen

Are you an experienced Customer Development Senior Manager looking for an exciting new challenge? We are looking for a passionate and driven individual to join our team and help us drive customer success. You will be responsible for developing and executing strategies to increase customer satisfaction and loyalty, while also driving revenue growth. If you have a proven track record of success in customer development and are looking for an opportunity to make a real impact, this could be the perfect role for you!

Overview The Customer Development Senior Manager is responsible for developing and managing relationships with customers to ensure customer satisfaction and loyalty. This role requires a combination of sales, marketing, and customer service skills to ensure that customer needs are met and that customer relationships are maintained. Detailed Job Description The Customer Development Senior Manager is responsible for developing and managing relationships with customers to ensure customer satisfaction and loyalty. This role requires a combination of sales, marketing, and customer service skills to ensure that customer needs are met and that customer relationships are maintained. The Customer Development Senior Manager will be responsible for developing and executing customer development strategies, managing customer relationships, and providing customer support. The Customer Development Senior Manager will also be responsible for identifying customer needs and developing solutions to meet those needs. Job Skills Required
• Excellent communication and interpersonal skills
• Ability to build and maintain relationships with customers
• Strong sales and marketing skills
• Ability to identify customer needs and develop solutions
• Knowledge of customer service principles and practices
• Ability to analyze customer data and develop insights
• Excellent problem-solving and decision-making skills
• Ability to work independently and as part of a team
Job Qualifications
• Bachelor’s degree in business, marketing, or related field
• 5+ years of customer development experience
• Proven track record of successful customer development strategies
• Knowledge of customer service principles and practices
• Experience with customer relationship management (CRM) systems
• Proficiency in Microsoft Office Suite
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of customer relationship management (CRM) systems
• Knowledge of sales and marketing principles and practices
• Knowledge of customer data analysis and insights
Job Experience
• 5+ years of customer development experience
• Proven track record of successful customer development strategies
• Experience with customer relationship management (CRM) systems
• Experience in sales and marketing
Job Responsibilities
• Develop and execute customer development strategies
• Manage customer relationships to ensure customer satisfaction and loyalty
• Identify customer needs and develop solutions to meet those needs
• Provide customer support and troubleshoot customer issues
• Analyze customer data and develop insights
• Develop and maintain customer databases
• Monitor customer feedback and develop strategies to address customer concerns
• Develop and implement customer loyalty programs