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Customer Contact Jobs

Customer Contact Assistant 1 | Centracare Plaza | Day Shift
By St. Cloud Hospital At , Saint Cloud From $17.57 an hour
Critical thinking skills along with previous experience in operation of PC phone
Typing skill of 40 wpm along with general computer and Microsoft Office experience
Continuing education to remain knowledgeable in current procedures.
Manage the primary switchboard duties for CentraCare.
2 years of work experience or an associate degree in a related field required
Exceptional organizational, communication, and customer service skills
Contact Lens Clerk Jobs
By Kaiser Permanente At , Tustin, 92780, Ca $23.76 - $26.32 an hour
Upholds KP's Policies & Procedures, Principles of Responsibilities & applicable state, federal & local laws
Three (3) months related work experience in an Ophthamalic practice
Responsible for the ordering, receiving, & inventorying of contact lenses & contact lens supplies
Notifies patients via telephone of contact lens orders & pick up status
Makes contact lens appointments as required
Performs routine cleaning of contact lenses & trial fitting sets
Customer Jobs
By Globalstar At Covington, LA, United States
Provide technical assistance and support to your Customer Relations teammates by sharing knowledge and skills
Provide feedback to managers and senior management
High school diploma or GED (General Educational Development) Certification
Deliver an individualized customer service experience with professional courtesy, efficiency, and accuracy
A “people person” with effective listening skills
Confident verbal and written communication skills in English
Customer Contact Center Manager
By Voya Financial At United States
Accountable for ensuring team and department goals are met while demonstrating knowledge and skill in a Continuous Improvement environment.
Responsible for hiring, development and performance management of staff. Conducts performance reviews with all staff. Makes compensation decisions.
Manage day to day operations of Customer Contact Center function.
BA degree or equivalent work experience
3 -5 years of leadership experience
Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
Contact Center - Customer Experience Sales Specialist
By Zoom At Jefferson County, CO, United States
Work strategically with management to deliver forecasts, identify trending opportunities, challenges, and provide recommended solutions
Work strategically with management to deliver forecasts, identify trending opportunities/challenges, and provide recommended solutions
Utilize Customer Relationship Management (CRM) tool
Create, deliver, and manage client presentations, proposals and coordinate quarterly business reviews
Develop and maintain business within existing accounts, manage large, complex sales situations and sales campaigns
Partner with Product/Engineering on Contact Center integrations & roadmap requirements
Contact Center - Customer Experience Sales Specialist
By Zoom At Arizona, United States
Work strategically with management to deliver forecasts, identify trending opportunities, challenges, and provide recommended solutions
Work strategically with management to deliver forecasts, identify trending opportunities/challenges, and provide recommended solutions
Utilize Customer Relationship Management (CRM) tool
Create, deliver, and manage client presentations, proposals and coordinate quarterly business reviews
Develop and maintain business within existing accounts, manage large, complex sales situations and sales campaigns
Partner with Product/Engineering on Contact Center integrations & roadmap requirements
Contact Center Customer Care Supervisor
By HomeSafe Alliance At Colorado Springs, CO, United States
QUALIFICATIONS AND SKILLS REQUIREMENTS** :
Prior military move management experience.
Continually maintain a working knowledge of all services and requirements for processing customer orders.
Preferred experience working in a multi-channel contact center environment remotely.
Note** : This position is fully remote / work from home. HomeSafe will supply appropriate need equipment. Employee provided
May perform other related duties and responsibilities as assigned and/or required
Contact Center Customer Care Supervisor
By HomeSafe Alliance At St Paul, MN, United States
Prior military move management experience.
Continually maintain a working knowledge of all services and requirements for processing customer orders.
Preferred experience working in a multi-channel contact center environment remotely.
May perform other related duties and responsibilities as assigned and/or required
Undergraduate degree or equivalent experience in lieu of degree.
3+ years minimum supervisory/leadership experience in a call/contact center environment.
Contact Center Customer Care Supervisor
By HomeSafe Alliance At Oklahoma City Metropolitan Area, United States
Prior military move management experience.
Continually maintain a working knowledge of all services and requirements for processing customer orders.
Preferred experience working in a multi-channel contact center environment remotely.
May perform other related duties and responsibilities as assigned and/or required
Undergraduate degree or equivalent experience in lieu of degree.
3+ years minimum supervisory/leadership experience in a call/contact center environment.
Contact Center Customer Care Supervisor
By HomeSafe Alliance At Albany, NY, United States
Prior military move management experience.
Continually maintain a working knowledge of all services and requirements for processing customer orders.
Preferred experience working in a multi-channel contact center environment remotely.
May perform other related duties and responsibilities as assigned and/or required
Undergraduate degree or equivalent experience in lieu of degree.
3+ years minimum supervisory/leadership experience in a call/contact center environment.
Customer Contact Data Specialist
By BHC At United States
Process and Workflow creation, execution, and management
Effective communication skills, with proper upstream and downstream knowledge sharing being a priority
Advanced level experience in Mircosoft Excel
Previous working knowledge of Zoominfo, preferred
Demonstrable experience working in cross-functional teams to support business needs regarding company data and tech stack
Data Mining or KDD Skills
Contact Center Customer Care Supervisor
By HomeSafe Alliance At Columbus, OH, United States
Prior military move management experience.
Continually maintain a working knowledge of all services and requirements for processing customer orders.
Preferred experience working in a multi-channel contact center environment remotely.
May perform other related duties and responsibilities as assigned and/or required
Undergraduate degree or equivalent experience in lieu of degree.
3+ years minimum supervisory/leadership experience in a call/contact center environment.
Contact Center Customer Care Supervisor
By HomeSafe Alliance At Greater Indianapolis, United States
Prior military move management experience.
Continually maintain a working knowledge of all services and requirements for processing customer orders.
Preferred experience working in a multi-channel contact center environment remotely.
May perform other related duties and responsibilities as assigned and/or required
Undergraduate degree or equivalent experience in lieu of degree.
3+ years minimum supervisory/leadership experience in a call/contact center environment.
Contact Center Customer Care Supervisor
By HomeSafe Alliance At Wyoming, United States
Prior military move management experience.
Continually maintain a working knowledge of all services and requirements for processing customer orders.
Preferred experience working in a multi-channel contact center environment remotely.
May perform other related duties and responsibilities as assigned and/or required
Undergraduate degree or equivalent experience in lieu of degree.
3+ years minimum supervisory/leadership experience in a call/contact center environment.
Contact Center Customer Care Supervisor
By HomeSafe Alliance At Washington, United States
Prior military move management experience.
Continually maintain a working knowledge of all services and requirements for processing customer orders.
Preferred experience working in a multi-channel contact center environment remotely.
May perform other related duties and responsibilities as assigned and/or required
Undergraduate degree or equivalent experience in lieu of degree.
3+ years minimum supervisory/leadership experience in a call/contact center environment.
Contact Center Customer Care Supervisor
By HomeSafe Alliance At Greater Houston, United States
Prior military move management experience.
Continually maintain a working knowledge of all services and requirements for processing customer orders.
Preferred experience working in a multi-channel contact center environment remotely.
May perform other related duties and responsibilities as assigned and/or required
Undergraduate degree or equivalent experience in lieu of degree.
3+ years minimum supervisory/leadership experience in a call/contact center environment.
Contact Center Customer Care Supervisor
By HomeSafe Alliance At Prussia, IA, United States
Prior military move management experience.
Continually maintain a working knowledge of all services and requirements for processing customer orders.
Preferred experience working in a multi-channel contact center environment remotely.
May perform other related duties and responsibilities as assigned and/or required
Undergraduate degree or equivalent experience in lieu of degree.
3+ years minimum supervisory/leadership experience in a call/contact center environment.
Contact Center Customer Care Supervisor
By HomeSafe Alliance At California, United States
Prior military move management experience.
Continually maintain a working knowledge of all services and requirements for processing customer orders.
Preferred experience working in a multi-channel contact center environment remotely.
May perform other related duties and responsibilities as assigned and/or required
Undergraduate degree or equivalent experience in lieu of degree.
3+ years minimum supervisory/leadership experience in a call/contact center environment.
Contact Center Customer Care Supervisor
By HomeSafe Alliance At United States
Prior military move management experience.
Continually maintain a working knowledge of all services and requirements for processing customer orders.
Preferred experience working in a multi-channel contact center environment remotely.
May perform other related duties and responsibilities as assigned and/or required
Undergraduate degree or equivalent experience in lieu of degree.
3+ years minimum supervisory/leadership experience in a call/contact center environment.
Director Customer Contact & Billing
By PSEG At Melville, NY, United States

**Requisition** : 74722 **PSEG Company:** PSEG Long Island **Salary Range** : $ 145,700 - $ 242,400 **Incentive** : PIP 25% **Work Location Category** : Hybrid **PSEG** operates under a Flexible ...

Are you looking for a job that allows you to make a difference in people's lives? Do you have excellent customer service skills and a passion for helping others? If so, we have the perfect job for you! We are looking for a Customer Contact Representative to join our team and provide outstanding customer service to our clients. You will be responsible for responding to customer inquiries, resolving customer issues, and providing helpful information to ensure customer satisfaction. If you are looking for a rewarding career that offers a great work-life balance, then this is the job for you!

Overview Customer Contact is a job that involves providing customer service and support to customers. This may include answering customer inquiries, resolving customer complaints, and providing product information. The customer contact role is often the first point of contact for customers and is responsible for providing a positive customer experience. Detailed Job Description The customer contact role is responsible for providing customer service and support to customers. This includes answering customer inquiries, resolving customer complaints, and providing product information. The customer contact must be able to effectively communicate with customers in order to provide the best customer experience. The customer contact must also be able to troubleshoot customer issues and provide solutions in a timely manner. Job Skills Required
• Excellent communication skills
• Strong customer service skills
• Ability to troubleshoot customer issues
• Knowledge of customer service software
• Ability to multitask
• Ability to work in a fast-paced environment
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service software
• Ability to work in a fast-paced environment
Job Knowledge
• Knowledge of customer service software
• Knowledge of customer service principles and practices
• Knowledge of customer service policies and procedures
• Knowledge of customer service best practices
Job Experience
• Previous customer service experience
• Experience in a customer service role
• Experience in a fast-paced environment
Job Responsibilities
• Respond to customer inquiries in a timely manner
• Resolve customer complaints in a professional manner
• Provide product information to customers
• Troubleshoot customer issues
• Follow up with customers to ensure satisfaction
• Maintain customer records and files
• Update customer information in customer service software