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Customer Contact Jobs

Customer Contact Representative Jobs
By Dairy Farmers of America At Mansfield, MA, United States
High school diploma (or equivalent) plus one year of related order-to-cash experience required
One year of post-secondary education with emphasis on business and/or accounting related discipline preferred
Proficiency with Microsoft Windows, intermediate Excel skills
Accurately keys both verbal and written orders after verifying content and/or calculating cash totals.
Verifies daily check-off sheets to ensure all required orders are entered in the system.
Maintains files for all order-to-cash transactions and their supporting documents.
Contact Center Customer Experience Manager
By HomeSafe Alliance At Greater Jefferson City Area, United States
Prior military move management experience.
Continually maintain a working knowledge of all services and requirements for processing customer orders.
Experience managing direct reports in a multi-channel remote contact center environment.
Leadership skills to manage and drive solutions; must be able to deliver sustainable results.
Leading a Customer Services team to deliver superior customer service, by satisfying key requirements of customers and key company stakeholders.
Bachelor’s degree or equivalent experience in lieu of degree
Contact Center Customer Experience Manager
By HomeSafe Alliance At Jacksonville, FL, United States
Prior military move management experience.
Continually maintain a working knowledge of all services and requirements for processing customer orders.
Experience managing direct reports in a multi-channel remote contact center environment.
Leadership skills to manage and drive solutions; must be able to deliver sustainable results.
Leading a Customer Services team to deliver superior customer service, by satisfying key requirements of customers and key company stakeholders.
Bachelor’s degree or equivalent experience in lieu of degree
Contact Center Customer Experience Manager
By HomeSafe Alliance At Arlington, VA, United States
Prior military move management experience.
Continually maintain a working knowledge of all services and requirements for processing customer orders.
Experience managing direct reports in a multi-channel remote contact center environment.
Leadership skills to manage and drive solutions; must be able to deliver sustainable results.
Leading a Customer Services team to deliver superior customer service, by satisfying key requirements of customers and key company stakeholders.
Bachelor’s degree or equivalent experience in lieu of degree
Contact Center Customer Experience Manager
By HomeSafe Alliance At Washington, United States
Prior military move management experience.
Continually maintain a working knowledge of all services and requirements for processing customer orders.
Experience managing direct reports in a multi-channel remote contact center environment.
Leadership skills to manage and drive solutions; must be able to deliver sustainable results.
Leading a Customer Services team to deliver superior customer service, by satisfying key requirements of customers and key company stakeholders.
Bachelor’s degree or equivalent experience in lieu of degree
Contact Center Customer Experience Manager
By HomeSafe Alliance At Greater Houston, United States
Prior military move management experience.
Continually maintain a working knowledge of all services and requirements for processing customer orders.
Experience managing direct reports in a multi-channel remote contact center environment.
Leadership skills to manage and drive solutions; must be able to deliver sustainable results.
Leading a Customer Services team to deliver superior customer service, by satisfying key requirements of customers and key company stakeholders.
Bachelor’s degree or equivalent experience in lieu of degree
Contact Center Customer Experience Manager
By HomeSafe Alliance At California, United States
Prior military move management experience.
Continually maintain a working knowledge of all services and requirements for processing customer orders.
Experience managing direct reports in a multi-channel remote contact center environment.
Leadership skills to manage and drive solutions; must be able to deliver sustainable results.
Leading a Customer Services team to deliver superior customer service, by satisfying key requirements of customers and key company stakeholders.
Bachelor’s degree or equivalent experience in lieu of degree
Contact Center Customer Experience Manager
By HomeSafe Alliance At Rhode Island, United States
Prior military move management experience.
Continually maintain a working knowledge of all services and requirements for processing customer orders.
Experience managing direct reports in a multi-channel remote contact center environment.
Leadership skills to manage and drive solutions; must be able to deliver sustainable results.
Leading a Customer Services team to deliver superior customer service, by satisfying key requirements of customers and key company stakeholders.
Bachelor’s degree or equivalent experience in lieu of degree
Contact Center Customer Experience Manager
By HomeSafe Alliance At Wyoming, United States
Prior military move management experience.
Continually maintain a working knowledge of all services and requirements for processing customer orders.
Experience managing direct reports in a multi-channel remote contact center environment.
Leadership skills to manage and drive solutions; must be able to deliver sustainable results.
Leading a Customer Services team to deliver superior customer service, by satisfying key requirements of customers and key company stakeholders.
Bachelor’s degree or equivalent experience in lieu of degree
Operations Manager, Customer Contact Center
By Insurance Supermarket International USA At United States
Strong attention to detail, analytical and problem solving skills, time management, organizational skills, and multi-tasking abilities
2+ years previous management experience
Required Skills, Abilities and Other Attributes:
Partner with Operations Director to plan and implement innovative ways to improve employee and client experience.
Excellent verbal and written communication skills
5+ years of experience in contact center
Solution Architect Customer Contact (100% Remote/Virtual)
By US Foods At , Rosemont, Il $100,500 - $134,000 a year
Implement and support new CCaaS management system
Knowledge and demonstrated operating experience in CCaaS software
Develop advanced system configurations and implementations in response to customer needs and requirements.
Responsible for continued education on the platform and underlying technologies.
Internal: Business Stakeholders and End Users, IT Leadership, IT Delivery (Scrum Masters, Developers, Architects, UX Designers, Program Managers, etc.)
10+ years experience in Voice and Contact Center architecture and/or customer contact products, protocols, and solutions
Director Customer Contact Jobs
By Florida Blue At United States
3+ years direct supervisory/management experience
Hires, mentors, develops, and performance manages a team of customer service leaders
Owns a customer population and the achievement of critical goals of experience and productivity
Maintains working knowledge of client industry, product, and market landscape
Related Bachelor’s degree or additional related equivalent work experience
Income protection benefits: life insurance, Short- and long-term disability programs;
Contact Researcher Jobs
By Garage Sales Engine At , Remote
Coordinate with business management to determine research objectives
Document, report, and present research findings to management and clients
Well-versed in Excel/Google Sheets management
Create a plan of action, set project goals, and manage to completion
Proven experience in a field of research
Knowledgeable in various research and testing methodologies
Contact Center - Customer Experience Sales Specialist
By Zoom At Florida, United States
Work strategically with management to deliver forecasts, identify trending opportunities, challenges, and provide recommended solutions
Work strategically with management to deliver forecasts, identify trending opportunities/challenges, and provide recommended solutions
Utilize Customer Relationship Management (CRM) tool
Create, deliver, and manage client presentations, proposals and coordinate quarterly business reviews
Develop and maintain business within existing accounts, manage large, complex sales situations and sales campaigns
Partner with Product/Engineering on Contact Center integrations & roadmap requirements
Contact Center - Customer Experience Sales Specialist
By Zoom At Austin, TX, United States
Work strategically with management to deliver forecasts, identify trending opportunities, challenges, and provide recommended solutions
Work strategically with management to deliver forecasts, identify trending opportunities/challenges, and provide recommended solutions
Utilize Customer Relationship Management (CRM) tool
Create, deliver, and manage client presentations, proposals and coordinate quarterly business reviews
Develop and maintain business within existing accounts, manage large, complex sales situations and sales campaigns
Partner with Product/Engineering on Contact Center integrations & roadmap requirements
Customer Contact Supervisor. Jobs
By State of Colorado At Denver, CO, United States
Remote staff management or supervision.
Positive team management and supervision experience
BenefitHub state employee discount program
Experience developing training and onboarding in a business setting
Experience performing alike duties as a State of Colorado classified employee.
Customer contact center quality assurance and data analysis skills for reporting and to inform future goals and strategies
Contact Center - Customer Experience Sales Specialist
By Zoom At California, United States
Work strategically with management to deliver forecasts, identify trending opportunities, challenges, and provide recommended solutions
Work strategically with management to deliver forecasts, identify trending opportunities/challenges, and provide recommended solutions
Utilize Customer Relationship Management (CRM) tool
Create, deliver, and manage client presentations, proposals and coordinate quarterly business reviews
Develop and maintain business within existing accounts, manage large, complex sales situations and sales campaigns
Partner with Product/Engineering on Contact Center integrations & roadmap requirements
Contact Center - Customer Experience Specialist
By Zoom At United States
Work strategically with management to deliver forecasts, identify trending opportunities, challenges, and provide recommended solutions
Work strategically with management to deliver forecasts, identify trending opportunities/challenges, and provide recommended solutions
Utilize Customer Relationship Management (CRM) tool
Create, deliver, and manage client presentations, proposals and coordinate quarterly business reviews
Develop and maintain business within existing accounts, manage large, complex sales situations and sales campaigns
Partner with Product/Engineering on Contact Center integrations & roadmap requirements
Representative, Customer Contact Center
By Whirlpool Corporation At , Lansing, Mi $15 an hour
Ability to manage multiple tasks and computer systems.
At least 1 year of customer service experience in a virtual environment or equal experience in customer service.
Intermediate computer skills and ability to navigate through multiple systems
Virtual environment experience a plus
Experience with computer setup and overall computer literacy
Previous virtual call center experience or applicable retail customer service experience
Contact Center - Customer Experience Sales Specialist
By Zoom At United States
Work strategically with management to deliver forecasts, identify trending opportunities, challenges, and provide recommended solutions
Work strategically with management to deliver forecasts, identify trending opportunities/challenges, and provide recommended solutions
Utilize Customer Relationship Management (CRM) tool
Create, deliver, and manage client presentations, proposals and coordinate quarterly business reviews
Develop and maintain business within existing accounts, manage large, complex sales situations and sales campaigns
Partner with Product/Engineering on Contact Center integrations & roadmap requirements

Are you looking for a job that allows you to make a difference in people's lives? Do you have excellent customer service skills and a passion for helping others? If so, we have the perfect job for you! We are looking for a Customer Contact Representative to join our team and provide outstanding customer service to our clients. You will be responsible for responding to customer inquiries, resolving customer issues, and providing helpful information to ensure customer satisfaction. If you are looking for a rewarding career that offers a great work-life balance, then this is the job for you!

Overview Customer Contact is a job that involves providing customer service and support to customers. This may include answering customer inquiries, resolving customer complaints, and providing product information. The customer contact role is often the first point of contact for customers and is responsible for providing a positive customer experience. Detailed Job Description The customer contact role is responsible for providing customer service and support to customers. This includes answering customer inquiries, resolving customer complaints, and providing product information. The customer contact must be able to effectively communicate with customers in order to provide the best customer experience. The customer contact must also be able to troubleshoot customer issues and provide solutions in a timely manner. Job Skills Required
• Excellent communication skills
• Strong customer service skills
• Ability to troubleshoot customer issues
• Knowledge of customer service software
• Ability to multitask
• Ability to work in a fast-paced environment
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service software
• Ability to work in a fast-paced environment
Job Knowledge
• Knowledge of customer service software
• Knowledge of customer service principles and practices
• Knowledge of customer service policies and procedures
• Knowledge of customer service best practices
Job Experience
• Previous customer service experience
• Experience in a customer service role
• Experience in a fast-paced environment
Job Responsibilities
• Respond to customer inquiries in a timely manner
• Resolve customer complaints in a professional manner
• Provide product information to customers
• Troubleshoot customer issues
• Follow up with customers to ensure satisfaction
• Maintain customer records and files
• Update customer information in customer service software