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Customer Communication Specialist Jobs in California

Product Communication Specialist Jobs
By Vertisystem At San Mateo, CA, United States
• Partner with our eCommerce and customer service teams to ensure the best product experience possible.
• 2+ years of eCommerce experience
• Analytics and reporting experience
• Monitor and react and to customers who leave product focused reviews.
• Escalate all product issues to our CS and Product teams.
• Review and pull product focused learnings and feedback from our on-site survey tool.
Communication And Customer Experience Internship (Paid)
By Padres Baseball & Softball Camps At Solana Beach, CA, United States
Answer parent questions and assist parents with enrolling via our camp management system
Hybrid work from home schedule available 80% In office, 20% remote
Work on projects relating to each customer's experience, and simplifying processes.
Availability to work 7:30-3:30 Monday-Thursday (In Office In Solana Beach), and one weekend day (Possibly Remote)
Experience in the sports + recreation industry
Exceptional communication skills, both written and verbal

Are you looking for an exciting opportunity to help customers and make a real impact? We are looking for a Customer Communication Specialist to join our team and help us provide the best customer experience possible! If you have a passion for customer service and a knack for problem-solving, this could be the perfect job for you!

A Customer Communication Specialist is responsible for providing excellent customer service and communication to customers. They are responsible for responding to customer inquiries, resolving customer complaints, and providing information about products and services.

What is Customer Communication Specialist Skills Required?

• Excellent customer service and communication skills
• Ability to multi-task and prioritize tasks
• Proficiency in Microsoft Office Suite
• Knowledge of customer service software
• Ability to work independently and as part of a team
• Ability to handle difficult customer situations
• Strong problem-solving and analytical skills

What is Customer Communication Specialist Qualifications?

• Bachelor’s degree in a related field
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of customer service software

What is Customer Communication Specialist Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of customer service software
• Knowledge of customer service best practices
• Knowledge of customer service policies and procedures

What is Customer Communication Specialist Experience?

• Previous customer service experience
• Experience in a customer service role
• Experience in a customer-facing role

What is Customer Communication Specialist Responsibilities?

• Respond to customer inquiries in a timely and professional manner
• Resolve customer complaints and provide information about products and services
• Maintain customer records and update customer information
• Provide customer