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Customer Communication Specialist Jobs in Colorado

Communication Specialist Ii Jobs
By City of Greeley At Greeley, CO, United States
Ability to utilize components of project management to successfully schedule, lead and facilitate communication.
Experience assessing, monitoring, and measuring strategic communication initiatives.
Strong verbal and written communication skills.
Strong customer service skills and diplomacy.
Experience with Office 365 and MailChimp
Experience with current social media applications and online platforms for communication and engagement.

Are you looking for an exciting opportunity to help customers and make a real impact? We are looking for a Customer Communication Specialist to join our team and help us provide the best customer experience possible! If you have a passion for customer service and a knack for problem-solving, this could be the perfect job for you!

A Customer Communication Specialist is responsible for providing excellent customer service and communication to customers. They are responsible for responding to customer inquiries, resolving customer complaints, and providing information about products and services.

What is Customer Communication Specialist Skills Required?

• Excellent customer service and communication skills
• Ability to multi-task and prioritize tasks
• Proficiency in Microsoft Office Suite
• Knowledge of customer service software
• Ability to work independently and as part of a team
• Ability to handle difficult customer situations
• Strong problem-solving and analytical skills

What is Customer Communication Specialist Qualifications?

• Bachelor’s degree in a related field
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of customer service software

What is Customer Communication Specialist Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of customer service software
• Knowledge of customer service best practices
• Knowledge of customer service policies and procedures

What is Customer Communication Specialist Experience?

• Previous customer service experience
• Experience in a customer service role
• Experience in a customer-facing role

What is Customer Communication Specialist Responsibilities?

• Respond to customer inquiries in a timely and professional manner
• Resolve customer complaints and provide information about products and services
• Maintain customer records and update customer information
• Provide customer