Sr. Customer Care Specialist
By Saks At United States
Strong interpersonal skills and the ability to empathize with customers while maintaining professionalism.
Proven experience in customer service, with an emphasis on resolving complex escalated cases.
Ability to remain calm under pressure and manage challenging interactions.
2+ years of experience in a servicing role or a contact center function in a high growth, fast-paced environment
Bachelor’s degree or equivalent work experience
Specialty / luxury retail experience
Intermediate Claims Specialist/Assistant
By Aegon At United States
Strong preference for prior Transamerica experience and/or knowledge of Transamerica Operations
One year of claims or related processing experience
Research skills and attention to detail
Life and/or annuity claims experience
Respond to claims notices received from the Call Center or other sources.
Identify all policies held by the insured within multiple company admin systems.
Customer Care Specialist Wfh
By HealthTrust Workforce Solutions At United States
Act as a backup to data Entry/Reporting team in monitoring and effectively maintaining the volume of all DHP Credentialing mailboxes.
Answers incoming inquiries from DHPs, Facilities and Agencies by clarifying desired information; researching, locating, and providing essential information
Resolves problems by clarifying issues; researching and exploring answers and determining alternative solutions
Escalates unresolved problems to immediate supervisor for resolution
Fulfills Facilities’ requests for credentialing by sending credentialing packets or links to all DHPs entered in Inventory Log
Accurately record all follow up activities in Inventory Log (Follow up and Sent to Facility)
Customer Care Specialist Jobs
By American Council on Exercise (ACE Fitness) At United States
• Proven self-starter; able to work independently, prioritize work effectively, and seek assistance from management as appropriate
• Excellent problem-solving skills; ability to identify, analyze, and resolve issues under potentially stressful and ‘negative’ circumstances
• Experience in health and fitness industry
• Experience with Live Chat platform(s)
• Manages and accurately records all customer interactions (phone, email, chat, etc.) within CRM platform
• Responsible for effectively and clearly communicating with every customer while providing best-in-industry customer service
Customer Care Specialist Ii
By Cox Automotive Inc. At United States
College degree preferred; Associate degree or Technical Certification preferred or commensurate work experience.
This is a remote, work from home opportunity.
Educate customers about the features and benefits of products in order to improve product-related sales and customer satisfaction.
Determine customer requirements and expectations in order to recommend specific products and solutions
Generally, less than 2 years of experience
Must have excellent written and verbal communication skills.
Customer Care Specialist- 7/17 Van Buren, Ar
By Experian At Van Buren, AR, United States
Assist with credit-related memberships, services, and product offerings; and advocate for solutions that will help consumers improve their creditworthiness
Remote role but must live within 45 minutes of Van Buren, AR
One or more year(s) of customer service experience
Multi-tasking skills in a fast pace environment
Excellent communication skills, written and verbal
Competitive pay ($15/hr) and comprehensive benefits package, including an annual bonus target of 5%.
Customer Care Specialist - Appfolio Property Manager
By AppFolio, Inc. At United States
AppFolio Property Management software knowledge preferred
Property Management industry knowledge preferred
1+ years of experience working in a remote position preferred
High degree of flexibility and effective time management
Create effortless, joyful, and personalized customer experiences that inspire our customers and their communities to win.
Become an expert in AppFolio Property Manager features, best practices, and common workflows.

Are you looking for an opportunity to make a difference in customer service? We are looking for an experienced Customer Care Specialist to join our team and provide exceptional customer service to our clients. If you have a passion for helping people and a knack for problem solving, this could be the perfect job for you!

What is Customer Care Specialist Intermediate Skill Requirements?

• Excellent customer service skills
• Ability to communicate effectively with customers
• Knowledge of customer service principles and practices
• Ability to handle customer complaints and inquiries
• Ability to work in a fast-paced environment
• Ability to multitask
• Proficiency in Microsoft Office
• Knowledge of relevant computer applications

What is Customer Care Specialist Intermediate Qualifications?

• High school diploma or equivalent
• Previous experience in customer service
• Certification in customer service or related field (preferred)

What is Customer Care Specialist Intermediate Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software, databases, and tools

What is Customer Care Specialist Intermediate Experience?

• Previous experience in customer service
• Experience in a call center environment (preferred)

What is Customer Care Specialist Intermediate Responsibilities?

• Respond to customer inquiries via phone, email, and other channels
• Provide accurate information about products and services
• Troubleshoot customer issues and provide solutions
• Process orders, forms, and applications
• Follow up with customers to ensure their satisfaction
• Update customer information in the customer service database
• Handle customer complaints and escalate issues to supervisors
• Monitor customer service metrics and suggest improvements