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Customer Care Representative – Remote Jobs in Fremont, Iowa

Client Care Representative (Remote)
By TELUS At , Remote $18 an hour
Answer calls from internal clients belonging to the Account Management or Business Development departments and provide the information requested.
A bachelor’s degree, college diploma or equivalent post-secondary education in a subject such as Psychology strongly preferred (or similar work experience)
Manage emails from internal clients, eg Regional Clinical Directors, and respond promptly and professionally.
Manage and update important documents and lists for team members, including the list of files assigned to advisors.
Take on other responsibilities as requested: 5%
2+ years of previous interactive customer service experience
Associate Customer Care Professional-Client Care, Remote
By Thrivent At , Remote $48,796 a year
High school diploma or equivalent experience. Post-Secondary education is preferred.
Financial service or insurance experience preferred.
Experience navigating complex customer interactions from support through to resolution.
Starting at a competitive base salary of $23.46/hour ($48,796/year)
Comprehensive medical, vision, and dental (we care about your health)
4-weeks of PTO + 12 paid holidays (take care of yourself so you can take care of our clients)
Care Connector - Remote
By AmeriHealth Caritas At , Remote
Managed care experience preferred. Medical terminology, ICD, CPT and/or coding experience preferred.
Minimum of 2 years previous work experience, preferably in a health care setting.
Strongly prefer medical assistant, home health aide, nursing assistant or other similar health care para-professional training or certification.
Prior member service or customer service telephone experience desired.
Prior behavioral health experience a plus.
Excellent interpersonal and verbal communication skills and the ability to write clear and concise reports.
Customer Care Representative Jobs
By ABC Financial Services, Inc. At , Remote
Any other duties as assigned by Manager or management
Must have a secure, quiet work at home environment
Experience with the AS400, Microsoft Word, Excel, Outlook
Must possess good grammar skills and professional phone presence
Must provide internet services that must meet and/or exceed internet service requirements outlined by company guidelines
Excellent verbal and written communication skills
Ecommerce Customer Solutions Representative (Kanopi) - Remote Job
By Armstrong World Industries At , Remote
Develops in-depth knowledge of Ceilings, Suspension Systems, and Architectural Specialties products to support selling and follow-up processes.
Communicates and tracks customer feedback to Product Tech and Marketing Departments to improve overall customer experience.
Exercises strong listening and critical thinking skills relative to customer inquiries.
Exercises decision-making capabilities to resolve customer issues resulting in quick and effective customer satisfaction.
Excellent organizational skills with a propensity to multi-task
Superior verbal and written communication/customer service skills, and a commitment to consistently exceed the customer's expectations
Customer Care Representative - Appfolio Property Manager
By AppFolio At , Remote $23 - $30 an hour
AppFolio Property Management software knowledge preferred
Property Management industry knowledge preferred
1+ years of experience working in a remote position preferred
High degree of flexibility and effective time management
Create effortless, joyful, and personalized customer experiences that inspire our customers and their communities to win.
Become an expert in AppFolio Property Manager features, best practices, and common workflows.
Care Team Representative - Remote
By Tevera, LLC At , Remote $18 an hour
Be knowledgeable about the assigned program admin's database and setup by working alongside the Success Manager.
Assist Product Coaches and Success Managers with product issues.
Be knowledgeable within all features/areas in the product.
Contribute to the internal and member facing knowledge base.
Elevate necessary issues/concerns based on procedures to the Compliance Officer, Success Managers, Implementation Coaches or other team members.
Required - Proficient writing skills and ability to write professionally, clearly and concisely, when explaining sometimes complicated or multi-step processes
Customer Care Coordinator - (100% Remote Alabama)
By Continuum Global Solutions At , Montgomery $14 - $15 an hour
Provide Information About Their Insurance Coverage & Benefit Plans
Resolve Concerns to Simplify Their Healthcare Experience
Health Insurance (Medical, Dental, Vision) & Other Benefits
Answer Inbound Calls from Customers and Address Questions & Concerns
Navigate Through Multiple Computer Applications with Speed & Accuracy
Adapt to Learn New Call Types When Business Needs Change & Flex Support in Those Areas
Administrator - Customer Care (Remote)
By Wesco At , Warrendale, 15086, Pa $37,400 - $45,000 a year
Assists Customer Care Manager in development and training of employees.
Adds new customers into WESNET and PACT and runs WESNET user branch security reports. Notifies branch administrative manager if any discrepancies.
Strong verbal and written communication skills.
Strong computer skills, including in Microsoft Office.
Performs daily required administrative functions in accordance to written process maps.
Responds and acts on submittals within Sales Portal in specified time periods of request.
Customer Care Representative Jobs
By Banner Health At , Gilbert, 85297, Az

This is a remote position Thursday - Monday or Friday - Tuesday 8:30am - 6:00pm.

Our organization supports a drug-free work environment.

Remote Customer Experience Representative
By ReadyRefresh At , Tampa, 33610, Fl $20.50 an hour

Key qualifications include, but are not limited to:

Customer Care Representative, Senior
By DeKalb County, GA At , Decatur, Ga $35,360 - $51,842 a year
Offer is contingent upon the successful completion of a background investigation and pre-employment physical and a drug/alcohol screen.
Specific License or Certification Required:
Positions available in multiple departments - APPLY TODAY!
Salary Range: $35,360-$51,842 FLSA: Nonexempt
Module Time Limit Passing Overall Score
6000 Net Key Strokes per hour
Customer Care Representative Jobs
By Elevance Health At , Cerritos, 90703, Ca
Preferred Skills, Capabilities, and Experiences:
Responds to internal and external customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility, and claims.
Ability to work from home with internet access and a quiet and private workspace
Previous experience in a call center
Date Posted: Jan 31, 2023
Analyzes problems and provides information/solutions.
Project Specialist, Customer Care & Operations (Remote)
By ezCater At Boston, MA, United States
1-3 years of experience in a project management environment, preferably related to customer experience/service, delivery operations, and account management.
Support projects utilizing Agile project management methodology and tools.
Assist with various communication and presentation materials. This includes ongoing project/program status reports as well as capturing requirements from stakeholders.
Consults with the key stakeholders and cross-functional team members to gather and interpret documented requirements for project implementation.
Develop expertise in assigned areas and utilize that expertise effectively and efficiently to provide a premium customer experience.
Implement best in class support and continuous improvement practices that help scale the organization while driving exceptional customer experiences.
Customer Care Representative - Remote
By coles international inc At Virginia, United States
Identify and escalate issues to management as needed
Continuously improve customer service skills and knowledge of products and services
1-2 years of customer service experience
Excellent communication skills, both verbal and written
Respond to customer inquiries via phone, email, and chat in a timely and professional manner
Resolve customer complaints and issues to ensure customer satisfaction
Remote Customer Care Manager
By The Ash Group At United States
• Basic Project Management skills
*2-3 years Telecom exp in CLIENT FACING/REPORTING roles in service delivery, implementation, order management.
• Provide critical date management and escalation support to meet committed delivery objectives.
*Networking knowledge Previous CCMs preferred.
•Meet learning, development and personal growth objectives to provide a superior customer experience.
• Have a working knowledge of the implementation workflow
Fully Remote - Customer Care Representative I
By STERIS At Des Plaines, IL, United States
Provide post-order management support including issue resolution.
Manage Customer response level as indicated to meet Customer expectations.
Must be knowledgeable on where to send what repairs and returns including responding to inquiries about HFG products and services…
Utilize available resources to update or increase knowledge on products, systems, procedures, procedures and Corporate initiatives.
1-2 years business experience (direct contact with Customers and Sales)
Strong decision-making skills; understands how decisions impact the Customer and the Company
Customer Care Specialist - Remote | Wfh
By Get.It Recruit - Administrative At Metairie, LA, United States

We are a well-established international company with over a century of service, specializing in collaboration with more than 40,000 unions, credit unions, and associations across the US. Our company ...

Customer Care Representative (Remote)
By Breg At , $16.05 - $21.73 an hour
High school diploma or its equivalent required. Associate’s degree preferred or an equivalent combination of education and experience.
Provides a delightful customer experience through outstanding phone and electronic communication interactions with customers, Sales Representatives and patients.
1+ years of experience in a high volume call center highly preferred.
What we can offer you...
Our insurance benefits are effective the 1
For more information regarding Company benefits, please email [email protected].
Customer Care Representative - Remote - Nationwide
By Cardinal Health At United States
Previous experience working in a remote/work from home setting is preferred
2-4 years experience in high volume call center preferred where communication and active listening skills have been utilized
High school diploma, GED or equivalent, or equivalent work experience, preferred
Prior experience working with Microsoft Office is preferred          
Prior experience working with order placement systems and tools preferred
Root cause analysis experience preferred
Customer Care Specialist - Remote
By Computershare At United States
Extra rewards. From tuition reimbursement to cash bonus recruitment referral programs, our comprehensive benefits package offers a multitude of options.
Experience: Previous experience in financial services or a role requiring complex transactions is preferred
Parental leave. We offer paid parental leave, flexible working, and a caring and inclusive culture.
Performance based bonus and internal recognition platform with instant awards for work done well
Mastery of multi-tasking: Typical tasks involve account research, functions on screen, and remaining engaged with the shareholder/caller
Empathy and Patience: Some callers maybe transferring shares due to a loss in the family, so patience and understanding are essential
Seasonal Customer Care Representative (Remote Eligible)
By Hanna Andersson At , Portland, 97232 $16 - $18 an hour
A role that offers a flexible work environment with remote and in-office options
Excellent data entry skills, with a maintained accuracy typing speed of +30 words per minute and use of 10-key.
Familiarity with order management systems and tools.
Excellent verbal and written communication skills.
Sound judgment and reasoning skills to utilize available resources.
Extend an offer without speaking to you via phone or video call
Customer Care Specialist - Remote - Nationwide
By Cardinal Health At United States
Previous experience working in a remote/work from home setting is preferred
2-4 years experience in high volume call center preferred where communication and active listening skills have been utilized
High school diploma, GED or equivalent, or equivalent work experience, preferred
Prior experience working with Microsoft Office is preferred          
Prior experience working with order placement systems and tools preferred
Root cause analysis experience preferred
Manager, Customer Care Operations (Remote)
By SimpleTire At United, PA, United States
Bachelor’s degree in management, operations, or related field preferred, or relevant equivalent experience
Knowledge, Skills And Abilities Required
Strong proficiency in workforce management software and office suite systems
Highly organized; capable of leading projects w/ effective change management
Continuous viewing of a computer monitor and data entry.
Convert customer service plans into specific, attainable success metrics
Senior Customer Care Manager- Remote
By BaubleBar At , New York, Ny
Demonstrate substantial project and time management skills to move between multiple concurrent projects efficiently
Project Management experience a plus
Order Management—constant communication with the warehouse team, ensuring that orders are being shipped out quickly and correctly
Ensure effective cross-team collaboration with internal units such as Product Management, Marketing, Sales, and OPS departments
Take part in returns process management and report on-going trends
Advanced analytical skills; must be able to work through complex issues with a methodical approach; analyzing, distilling and communicating relevant aspects
Customer Care Representative Remote
By JTBJ ENTERPRISE At Winston-Salem, NC, United States
Previous experience in customer service, preferably in the travel industry
Strong communication and interpersonal skills
Excellent problem-solving skills and ability to think creatively
Provide exceptional customer service to clients who are booking travel arrangements.
Assist clients with travel inquiries and provide recommendations for destinations, accommodations, and activities
Handle booking requests and process payments

Are you an experienced customer service professional looking for a new challenge? We are looking for a Customer Care Representative to join our remote team and provide exceptional customer service to our clients. You will be responsible for responding to customer inquiries, resolving customer issues, and providing helpful information to ensure customer satisfaction. If you have a passion for customer service and are looking for an opportunity to make a difference, this is the job for you!

Overview A Customer Care Representative – Remote is a customer service professional who works remotely to provide assistance to customers. They are responsible for responding to customer inquiries, resolving customer complaints, and providing general customer service support. Detailed Job Description The Customer Care Representative – Remote is responsible for providing excellent customer service to customers via phone, email, and other communication channels. They must be able to respond to customer inquiries in a timely and professional manner, and provide accurate and helpful information. They must also be able to resolve customer complaints and provide solutions to customer issues. The Customer Care Representative – Remote must also be able to provide general customer service support, such as answering questions about products and services, and providing technical support. Skill Requirements
• Excellent customer service skills
• Excellent communication skills, both verbal and written
• Ability to multi-task and prioritize tasks
• Ability to work independently and as part of a team
• Knowledge of customer service software and systems
• Knowledge of customer service best practices
• Knowledge of customer service policies and procedures
Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service software and systems
• Knowledge of customer service best practices
• Ability to work independently and as part of a team
Knowledge
• Knowledge of customer service software and systems
• Knowledge of customer service best practices
• Knowledge of customer service policies and procedures
• Knowledge of customer service trends and technologies
Experience
• Previous customer service experience
• Experience working remotely
• Experience using customer service software and systems
Responsibilities
• Respond to customer inquiries in a timely and professional manner
• Provide accurate and helpful information to customers
• Resolve customer complaints and provide solutions to customer issues
• Provide general customer service support, such as answering questions about products and services
• Provide technical support to customers
• Monitor customer service trends and technologies
• Follow customer service policies and procedures