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Customer Care Representative Associate I Jobs in Iowa

Customer Care Representative I
By GAF Materials Corporation At , Remote $42,190 - $53,910 a year
Manage inbound and outbound calls in a timely manner
Provide world-class service by delivering an effortless customer experience.
Prior Customer Service experience specifically in a call center environment preferred
Excellent verbal and written communication skills
Strong computer skills: Google Business Suite
We offer a wide range of health insurance options that include medical, dental, and vision for you and your family.
Customer Care Associate Jobs
By Vero Health Center At West Des Moines, IA, United States
Organized - can effectively manage and prioritize tasks and details
12 flex days and 8 paid holidays
4 weeks or 20 days of Paid time off (PTO) per year
401k plan (after one year of employment)
Customer service rockstar - genuinely enjoys serving the needs of others
Personable - maintains a friendly demeanor and easily builds rapport with others
Customer Care Specialist I
By Lumen At , Remote $29,970 - $66,840 a year
Strong computer skills with MS Office experience and the ability to navigate multiple systems at once
Face to approximately 1300 customers a day-focusing on delivering an exceptional Customer Experience.
Performance managed to adnce, CSAT, Quality, and Retention.
1+ years of contact center experience
Answer inbound calls, chats, and emails from Enterprise customers.
Responsible for providing service level of 80% to the customers
Customer Care Representative I (Part-Time)
By Quest Diagnostics At , Tampa, 33612, Fl
Provide education and guidance to clients about Quest Diagnostics lab processes.
Basic knowledge of operating office equipment.
Excellent interpersonal and communication skills (oral and written) necessary to effectively interact with customers and co-workers.
Proficiency in basic computer skills (Word, Excel, Outlook)
Report laboratory results to clients and patients using established protocols.
Document reporting or call history in required format and maintain complete and accurate records.
Customer Care Associate I
By Prime Therapeutics At , Remote
Responsible for meeting call handling requirements and daily telephone standards as set forth by management.
Comprehensively assembles and enters patient information into the appropriate delivery system to initiate the EAP, Care and Utilization management programs.
Refers patients/EAP clients to the Magellan's Care Management team for a provider, EAP affiliate, or Facility.
Researches and articulately communicates information regarding member eligibility, benefits, EAP services, claim status, and authorization inquiries to callers while maintaining confidentiality.
Must be a proficient typist (avg. 35+ WPM) with strong written and verbal communication skills.
Actively listens and probes callers in a professionally and timely manner to determine purpose of the calls.

Are you looking for an exciting opportunity to provide exceptional customer service? We are looking for a Customer Care Representative Associate I to join our team and help us provide outstanding customer service to our clients. You will be responsible for responding to customer inquiries, resolving customer issues, and providing helpful information to customers. If you have excellent communication skills and a passion for helping others, this could be the perfect job for you!

What is Customer Care Representative Associate I Skill Requirements?

• Excellent customer service skills
• Ability to communicate effectively with customers
• Ability to handle customer inquiries and complaints
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Ability to work in a fast-paced environment
• Ability to work independently and as part of a team
• Ability to multi-task

What is Customer Care Representative Associate I Qualifications?

• High school diploma or equivalent
• Previous customer service experience preferred
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
• Ability to work independently and as part of a team
• Ability to multi-task

What is Customer Care Representative Associate I Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of company products and services
• Knowledge of customer service software, databases, and tools

What is Customer Care Representative Associate I Experience?

• Previous customer service experience preferred
• Experience in a call center environment preferred

What is Customer Care Representative Associate I Responsibilities?

• Respond to customer inquiries and complaints in a timely and professional manner
• Provide accurate information about products and services
• Process orders, forms, and applications
• Handle customer complaints and escalate issues as needed