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Construction Customer Care Manager Jobs

Assistant Manager, Customer Care
By Dew Software At Newark, CA, United States
3+ years of experience in customer care management
Familiarity with customer relationship management (CRM) software
Manage a team of customer care representatives and provide guidance and support as needed
Identify opportunities for process improvement and implement solutions to enhance the customer experience
Experience in the automotive industry preferred
Strong communication and interpersonal skills
Customer Care Manager Jobs
By The First Bank At ,
Proficient in data entry and typing skills
Good verbal and written communication skills, in addition to good listening skills
Knowledge of customer service principles and practices with an understanding of call center telephony and technology
Pays attention to detail and displays good organizational skills
High school diploma or equivalent required. Experience in a call center or customer service environment preferred.
Mobile Banking and Mobile Deposit
Operations And Customer Care Manager
By Joanna Buchanan At New York, United States
Self-starter, highly organized, and detailed oriented. Possesses great people skills and works with a sense of urgency.
$19/hr- $27/hr an hour for 1-4 years experience
Utilize and maintain Shopify, Faire and additional selling platforms.
Enjoys keeping up with tabletop, barware and home decor trends.
Enjoys problem solving and building new processes.
Thrives in fast paced environments and flexible to changes in priorities to drive the business forward.
Construction Customer Care Representative
By Toll Brothers At , Colorado Springs, 80920 $26.44 - $31.25 an hour
Service Request Management: entering, updating, closing and Purchase Order processing
Ability to plan and prioritize while focusing on detail orientation and effective time management
Strong computer skills including Outlook, Excel, and Word
3 - 5 years of residential construction experience
Experience with a service department
1 - 3 years of Customer Service Experience
Customer Care Manager Jobs
By Realtor.com At Scottsdale, AZ, United States
5+ years contact center management experience required.
Provide ongoing coaching to the New Homes team to foster account management excellence and account growth strategies.
Real Estate Knowledge: Practical experience and understanding of the real estate market and new construction processes.
Technical Proficiency: Ability to leverage customer service management systems and related technologies.
Communication Skills: Exceptional verbal and written communication abilities for effective interaction with customers, team members, and key stakeholders.
Deliver targeted coaching and development strategies to enhance the performance and skill set of the New Homes and Moving teams.
Customer Care Manager Jobs
By AssetWorks Inc At Wayne, PA, United States
Technical Support experience with Relational Database Management System (Oracle or Microsoft SQL Server preferred)
Work with management on customer care initiatives
Additional duties as requested by management
Proficient and experience communicating with customers verbally and in writing
Handle customer inquiries and be knowledgeable in AssetWorks products
Manage content updates to customer care web portal and mass email communication
Us Customer Care Manager
By Charlotte Tilbury Beauty At New York, NY, United States
Previous experience in the beauty industry and knowledge of our product offering strongly preferred
Participates in meetings and trainings with the Global Management team
Ensures all operational activities such as order processing, customer returns and backorders are managed and completed daily by the team
Leads by example in all areas including customer contacts, product knowledge and workload
Minimum 4 years experience in a call center environment
Minimum 2 years experience managing a team
Customer Service - Construction
By NJ Water and Mold, LLC At Ridgefield, NJ, United States

NJ Water and Mold LLC Project Coordinator / $48K-$55K per year / Ridgefield, NJ Must Haves 2 plus years of customer service/ office experience Sense of urgencyAbility to problem solveAbility ...

Manager, Customer Care Jobs
By Coach At Jacksonville, FL, United States
Design and support processes that model The Coach Experience sales and service protocols, increase efficiency and support accelerated growth.
Provide strategic leadership to Team Leads, broadening and elevating their abilities.
Champion employee engagement strategies and work with Senior Manager to identify opportunities.
Bachelor’s degree in a related field or equivalent experience.
3+ years’ leadership experience in an inbound, multi-channel customer contact center, preferably within a luxury retail brand.
Strong working knowledge of contact center operations, technologies, systems and processes.
Manager, Customer Care Jobs
By Moxion Power At Richmond, CA, United States
Partner with leadership to establish a world class customer experience through management tools and operational guardrails
Project Management experience in a related industry
Strong oral and written communication skills are crucial, ability to think clearly, analyze quantitatively, problem-solve, support scope of requirements and prioritize
Write user requirements and work with software development teams to build tools and automate processes
Excellent teamwork, communication, and interpersonal skills
Own the vision and roadmap (both operational and technical) for Customer Support Processes and Procedures
Manager, Customer Care, Peacock
By Peacock At New York, NY, United States
Minimum 3 years Management Experience
Exemplary multi-tasking skills and time management skills
Excellent people management skills, including the ability to influence a wide range of audiences
Minimum 5 years Customer Service Experience
Experience with Customer Service CRMs (Salesforce, Zendesk or similar)
BA/BS or equivalent work experience
Customer Care Manager Jobs
By Recycle Track Systems At United States
Outstanding listening skills are an absolute must. Experience working with CRMs platforms a plus
Experience directly managing and scaling a successful Customer Care or Customer Support team.
Excellent communication skills across mediums (verbal, written, presentation) and stakeholder groups (employees, execs, customers, prospects).
BA/BS degree or equivalent work experience.
Remote position but will be required to travel based on request with notice.
Hire and develop team to meet company growth targets while providing opportunities for team member’s professional growth and development.
Customer Care Manager Jobs
By diptyque Paris At New York, NY, United States
Order Management—constant communication with warehouse team ensuring that orders being shipped out quickly and correctly
Monitor quality of service and provide weekly, monthly, and quarterly service level insights and reports to upper level management
Strong communication with different stakeholders (stores, management, vendors…)
Strong interpersonal skills and an ability to build rapport with customers
Strong analytical and organizational skills
4+ years’ experience in customer service, e-commerce operations
Customer Care Manager (Us)
By The Public Library of Science (PLoS) At , $70,000 - $74,675 a year
Excellent knowledge of management methods and techniques
Proven experience as a Customer Service Manager, Retail Manager or Assistant Manager
Improve customer service experience, creating loyal and engaged customers
Adhere to and manage the approved budget
Demonstrated track record of managing, developing and motivating teams, including experience directly supervising staff
Experience in providing customer service support
Customer Care Manager Ii
By Lumen At , Remote $43,830 - $97,560 a year
Act as single point of contact for intermediate level implementation lifecycle management on a group of assigned customer accounts.
Provide critical date management and escalation support to meet committed delivery objectives.
Pro-actively manages the customer’s service needs to ensure the highest levels of customer satisfaction and that their expectations are met.
Bachelor’s Degree or minimum, 1-2 years of related experience
Customer service, problem solving and analytical skills
Verbal, written and interpersonal communication skills
Assistant Customer Care Manager
By PulteGroup At , Myrtle Beach, Sc
Complete Division and/or Customer Care orientation, onboarding and training programs (e.g., construction knowledge, job site rules, safety, warranty, SWPPP)
Gain proficiency in interacting with all customer types with varying communication styles, personalities, & different levels of homeownership experience
Develop independence within role through on the job training and experience
Some Customer service experience or equivalent preferred
Some construction experience or equivalent preferred
General knowledge of building codes
Construction Customer Care Manager
By Toll Brothers At , Saddle River, 07458, Nj
Customer experience management and improvement
3 - 5 years of prior management experience
Recruit, train, develop and motivate employees; Performance Management
Ability to plan and prioritize while focusing on detail orientation and effective time management
Manage continuous construction quality improvement through reporting, investigating and problem solving
Manage department budget and spending
Customer Care Manager Jobs
By M/I Homes, Inc. At Naperville, IL, United States
Performs Post Closing Customer Visits (PCCV) and any other inspections as per departmental and Company standards.
May complete work orders (MW Region: May complete work) required to meet customer needs; provides problem solving on-site.
Contacts and schedules appropriate subcontractors to perform work as required.
Directs and supervises subcontractors to improve efficiency and workflow.
Maintains service vehicle inventories including appropriate materials and equipment.
Participates in departmental meetings to discuss service issues, work schedules, enhance job quality and performance, and increase workflow efficiency.
Manager, Customer Care Jobs
By Avid At California, United States
Provides Technical Account Management functions for key customers within region as needed.
Knowledge of IT Technologies and Networking is a benefit.
Manages the team towards exceeding the Avid Customer Success Performance Metrics
Extensive Technical Support experience, preferably in the B2B segment.
Ability to learn new lingo and technologies applicable to customer’s and industry’s technologies is a requirement.
Bachelor’s degree in relevant field or comparable professional experience.
Audiology And Customer Care Services Manager.
By Orka At United States

We are seeking an experienced process manager for our Audiology and Customer Care teams to help set up the infrastructure for our innovative hearing aid product. Built from the ground up, our ...