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Connected Customer Specialist Jobs

Associate Director - Connected Care Data Insights & Customer Behavior
By Eli Lilly and Company At Greater Indianapolis, United States
Bachelor's degree Computer Science, Information Technology, Advanced Analytics and Data Science, Project Management, Business Administration, or other relevant degree area
Strong knowledge of latest generation analytics tools and capabilities, including AI/Machine Learning technologies
Educate organizational stakeholders on analytical capabilities and concepts.
Develop new analytical capabilities and tools in coordination with business stakeholders and technical colleagues.
Proficient in advanced SQL skills including advanced analytic functionality.
Experience with the following technologies: Cloud platforms like AWS Redshift & Azure, Tableau, Power BI, Python
Connected Vehicle Project Manager
By Tanisha Systems, Inc At Lewisville, TX, United States
Develop project plans including relevant artifacts for the program management processes
Communicate project status to senior management and project sponsors
Gather, interpret, and analyze business requirements from multiple stakeholders, teams, and departments
Manage risks, issues and impediments and escalate in a timely manner
Work collaboratively with our software developers to ensure our product is meeting the business requirements
Understand project estimates and manage the project budget once approved
Connected Tv Inventory And Campaign Specialist, Global Partnerships
By Google At New York, NY, United States
Bachelor's degree or equivalent practical experience.
3 years of experience at an Advertising Agency, TV, Programmatic or Digital Investment Firm.
Experience meeting or exceeding revenue targets or goals.
Experience in and understanding of CTV advertising ecosystem.
Strong communication skills, including an ability to create an effective sales pitch
Proficieny in development of external business materials.
Nike Connected Membership Graduate Intern
By Nike At Beaverton, OR, United States
Effectively manages ambiguity and operates efficiently , even when faced with uncertain situations or unclear paths
Currently pursuing an MBA with a graduation date of Winter 202 4 or Spring 202 5
Ability to synthesize complex information and present in a comprehensive and eas ily understandable format
Plans and prioritizes work to meet organizational goals and commitments
Thinks strategically, enjoys problem-solving, and envisions future possibilities to translate them into breakthrough strategies
Collaborates well with cross-functional teams and inspires trust, positive partnerships, and solutions for multiple priorities and diverse stakeholders
Product Manager (Connected Room)
By Hilton At Addison, TX, United States
Self-motivated with strong product management experience
Experience in TV product management or design experience for either Android TV or AppleTV apps
This role is based at one of our corporate offices in Dallas, TX, or Remote***
Learn more about the rest of our benefits
Identify new opportunities that will improve the Hilton Connected Room experience and deliver business growth
Write clear business requirements and ensure technical teams are in lockstep with them
Business Analyst (Connected Vehicle)
By Subaru of America At Camden, NJ, United States
Experience gathering and writing business and functional requirements
Time management and ability to drive multiple simultaneous projects
Articulates business and functional requirements into deliverables.
Clearly articulate and document business requirements
Gather and document end to end knowledge of the supported systems and processes
Identify and manage production support tickets for incident and problem remediation, triage and resolution
Manager, Connected Car Management
By Nissan Motor Corporation At Farmington Hills, MI, United States
Strong computer skills for communication, schedule creation & tracking (Knowledge of Jira/Confluence is a plus)
Manager in Connected Car Management
8 or more years of directly related professional-level engineering experience
Ability to communicate effectively, strong interpersonal skills, and ability to lead and influence others
Experience in a very large, commercial, multi-platform technology organization
Excellent verbal and written communication skills
Vp Sales - Connected Cyber & Industrials
By Honeywell At United States
10+ years of progressive complex, software/solution selling, enterprise sales experience preferably with industrial software and industrials/processing domain experience
Establish and maintain relationships with key decision-makers at enterprise-level customers
Develop short and long-term strategies, securing senior internal stakeholder support and then deliver against the execution of these strategies
Identify new business opportunities and expand our customer base through strategic partnerships and collaborations
Monitor sales pipelines & performance and produce regular reports & updates to executive leadership
Continuously improve sales processes and practices to increase efficiency and effectiveness

Are you looking for an exciting opportunity to help customers and make a real difference in their lives? We are looking for a Connected Customer Specialist to join our team and provide exceptional customer service. You will be responsible for responding to customer inquiries, resolving customer issues, and providing helpful advice and guidance. If you have a passion for helping people and a knack for problem-solving, this could be the perfect job for you!

Overview A Connected Customer Specialist is responsible for providing customer service and support to customers through various channels such as phone, email, chat, and social media. They are responsible for resolving customer inquiries, troubleshooting technical issues, and providing product information. They must be able to handle customer complaints and provide solutions in a timely manner. Detailed Job Description The Connected Customer Specialist is responsible for providing customer service and support to customers through various channels such as phone, email, chat, and social media. They must be able to handle customer inquiries, troubleshoot technical issues, and provide product information. They must be able to provide solutions to customer complaints in a timely manner. They must also be able to identify customer needs and provide appropriate solutions. Job Skills Required
• Excellent customer service and communication skills
• Ability to troubleshoot technical issues
• Knowledge of customer service principles and practices
• Knowledge of product information
• Ability to handle customer complaints
• Ability to provide solutions in a timely manner
• Ability to identify customer needs
• Ability to work in a fast-paced environment
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of product information
• Ability to troubleshoot technical issues
• Ability to handle customer complaints
• Ability to provide solutions in a timely manner
• Ability to identify customer needs
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of product information
• Knowledge of customer service software
• Knowledge of customer service best practices
• Knowledge of customer service trends
Job Experience
• Previous customer service experience
• Previous experience in a customer service role
• Previous experience in a technical support role
• Previous experience in a customer service software role
Job Responsibilities
• Provide customer service and support to customers through various channels such as phone, email, chat, and social media
• Handle customer inquiries, troubleshoot technical issues, and provide product information
• Provide solutions to customer complaints in a timely manner
• Identify customer needs and provide appropriate solutions
• Monitor customer service trends and recommend improvements
• Maintain customer service records and update customer information
• Follow up with customers to ensure satisfaction