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Qa Complaint Analyst Jobs in Union, Arkansas

Qa Analyst - Ai
By CBTS At United States
Understanding of Rally for project and test management
Knowledge and experience testing software applications
7+ years of experience detailing test plans, test cases,
Experience testing Natural language speech recognition, conversational AI and cognitive solutions
Experience with automated test tools including Cyara Botium
Familiar with Text to Speech, Speech to Text
Remote Est: Complaint Investigator/Qa Review (233492)
By Black Diamond Networks At United States

Degree Preferred But Experience More Important.

Complaint Consultant (100% Remote) Jobs
By RQM+ At United States
Ensure complaint meets department requirements prior to transferring complaint to the legal manufacturer for investigation
Minimum of 5 years of experience in Medical Device Complaint Handling
Experience completing device complaint investigations and reportability determinations
Ability to manage multiple cases in parallel to ensure timely completion of activities
Experience with Combination products is a plus
Experience working Trackwise and Argus is a plus
Technical Qa Analyst Jobs
By Cotiviti At United States
Participate on Agile Scrum teams to understand and influence software requirements to build effective test plans and improve end-product usability.
Bachelor’s degree preferred or equivalent 4 years’ work experience.
2+ years software testing experience in Quality Assurance or similar role.
HealthCare experience pertaining to Medical Claims processing is preferred.
Team player with strong desire to assist others and share knowledge.
Excellent analytical skills with ability to troubleshoot problems and find root causes.
W2 Data Analyst Qa
By West Coast Consulting At United States
Interview process: Remote (video) with hiring manager + Test Data Lead
Nice to haves: EDI (Healthcare), HRP, BlueCard Claims knowledge
Are you open to full time remote? Yes
· Review Azure DevOps Features/User Stories with Test Data Coordinator to determine technical data requirements
· Build domain knowledge of subjects aligned to core Velocity functionalities
Position: Test Data Specialist QA 22596390
Qa Analyst Jobs
By UST HealthProof At United States
A relevant combination of education and experience may be considered in lieu of a degree.
Experience in healthcare is required, experience in Jira is strongly preferred.
Strong analytical, planning, problem-solving, verbal, and written skills to communicate complex ideas.
Strong knowledge and use of existing software packages (PowerPoint, Excel, Word, etc.).
Performing technical tasks such as creating business requirements documents and user training manuals and guides.
Assists in the research, analysis, identification, and evaluation of data from assigned problems to evaluate existing and potential trends and issues
Fully Remote Complaint Analyst
By Turn2Partners At United States
Customer service experience, including communications over the phone and through written channels.
Must have high comprehension skills.
Review customer complaints, analyze the issue, document, and sort related issues.
Review customer complaints in audio, transcribed calls, letters, and emails.
Review existing client documentation to ensure smooth reconciliation of past complaints.
Recent college graduate from an accredited four year school.
Product Complaint Analyst Jobs
By Systems Ally At United States
Knowledge and application of computer systems for word processing and complaint management.
Identification of potentially reportable events and notification to appropriate functional groups and management.
Knowledge of global regulatory requirements for pharmaceutical, medical devices and combination products.
Ability to work with cross-functional teams and to interact effectively with peers, management, and customers.
Assure complaint records meet global requirements.
This requires good analytical skills, technical writing and good documentation.
Video Qa Analyst Jobs
By TalentPartners At United States
Working with leads and managers on testing new features and Technology Tools.
Bachelor's level degree or equivalent experience.
2+ years of video streaming QA experience. VOD and Live tv.
Highly experienced with JIRA or other bug ticketing software.
Active experience with Agile scrum methodology.
Knowledgeable of network traffic software such as Charles Proxy.
Qa Analyst Jobs
By Inceed At Oklahoma City, OK, United States
Nice to Have Skills & Experience:
Experience with automated and manual testing
Experience with tools such as: Selenium, Cucumber, TestNG, or Junit
Qa Analyst Jobs
By Mobot At New York, NY, United States
Time management - you are able to efficiently manage multiple customer requests while delivering in a timely manner
Quality Assurance background - you have prior experience as a Quality Assurance Tester or similar role
Perform and oversee manual tests for multiple mobile applications
Collaborate with internal team members to address incoming customer requests
Document your findings from testing via written text and video captures
Assist the Customer Success team with investigations focused on mobile app bugs discovered during testing
Qa Analyst Jobs
By Atem Corp At Pleasant Prairie, WI, United States
Experience with Visual Studio Team Foundation Server (TFS) / Visual Studio Test Professional and Microsoft Test Manager a plus.
7+ years' experience in software and web quality assurance testing.
Prior eCommerce experience in a B2B / B2C web environment preferred.
Perform Functional, System, Integration, Regression, API, and Workflow testing.
Develop, execute and maintain test plans, test scenarios, test suites and test cases using Microsoft's Azure Dev Ops (TFS).
Work on a cross-functional Agile project team with responsibility for planning, executing and administering application testing activities.
Qa Analyst Jobs
By Technix LLC At Carson City, NV, United States
Knowledge of Risk Management and Risk Analysis process.
Demonstrated ability to plan, organize and deliver QA testing in-line with our Release management cycle.
Ability to resolve problems with minimal management assistance; escalates appropriately.
Manage the execution of automated tests and its automated scripts integration with the test management tool.
Excellent written and verbal skills.
Experience with Continuous Integration (CI) tools, such as Jenkins, to create and maintain automation and manual testing infrastructure.
Qa Analyst Jobs
By Cloud and Things At Albany, New York Metropolitan Area, United States
Knowledge of Medicaid Management Information Systems or other Health Information Technologies
Minimum 3 years of experience translating business requirements into test cases and scenarios
Familiarity with content collaboration/test case management software such as JIRA, Confluence, SharePoint, etc.
Translate business requirements or policy documentation into test cases and scenarios
Minimum 5 years of experience in software testing and validation
Minimum 3 years of hands-on experience with formal test design techniques, including database testing frameworks
Qa Analyst I Jobs
By MultiPlan Inc. At , Remote $20 - $25 an hour
JOB REQUIREMENTS (Education, Experience, and Training):
Previous managed healthcare experience preferred
Minimum High School Diploma or GED and 2 years related experience; Associates degree preferred.
Knowledge of rules, policies and procedures related to QA audit process and area of audit
Strong communication (written, verbal, listening) and analytical skills
Ability to use software, hardware and peripherals related to job responsibilities including MS Office Suites, Word, Excel, Outlook, etc.
Complaint Reviewer Jobs
By Reli Group At , Remote
Review and incorporate feedback from Lead QA Coordinator, Program Manager, and client to improve accuracy and quality of work.
Report problems to Program Manager with regard to unique record or process issues.
Complete training as per federal client and organizational requirements.
Perform secondary and/or tertiary complaint reviews to ensure accuracy of submitted information.
Support and closely follow the program’s quality process and initiatives.
Accurately enter review results using a RELI provided computer, keyboard and/or mouse.
Qa Analyst Jobs
By IXL Learning At Raleigh, NC, United States
Review business requirements and develop test plans, test cases, traceability matrices, test estimations, and test execution reports
Manage all communications related to QA status on a daily basis and report potential risks during all stages of development lifecycle
2+ years of hands-on QA experience
Excellent written and verbal communication skills
Passion for making bullet-proof applications and improving education through technology
Scripting or programming experience in an automation framework such as Cypress
Fraud Customer Escalation/Complaint Analyst (Hybrid)
By Citi At , Sioux Falls, 57108 $71,730 - $107,600 a year
5+ years’ experience in Credit Cards or Retail Bank, with specific experience in risk management.
Excellent time management skills and the ability to work to tight deadlines in an ever changing fast paced environment.
Demonstrated ability to develop a business case and influence others including senior management.
Partner closely with Fraud Client Experience team to ensure all identified opporutnities are captured as customer pain points (CPPs) in JIRA
Exceptional attention to detail with strong organizational skills.
Strong ability to oversee and manage multiple efforts/projects simultaneously.
Qa Analyst Jobs
By CaryRx At Washington, DC, United States
Collaborate closely with cross-functional teams, including developers, product managers, and designers, to ensure alignment on project requirements and expectations
Salary Range: Commensurate with qualifications and experience
Evaluate user interfaces and experiences to ensure they align with design specifications and provide a user-friendly, intuitive experience
Proven experience as a Quality Assurance Analyst or similar role, with a minimum of 2-4 years of relevant experience
Knowledge of mobile application testing, including iOS and Android platforms
Strong analytical and problem-solving skills with a keen attention to detail
Qa Analyst Jobs
By Palomar Insurance Agency, Inc. At , Edina, 55435 $65,000 - $95,000 a year
Develop and manage testing cycles against complex requirements, for both feature releases and base regression requirements.
Pursue training and development opportunities; strive to continuously build knowledge and skills.
Experience translating complex business requirement into functional testing plans and implements those plans as designed
Assist with requirements refinement and grooming for the product platform.
Collaborate with BA’s, Developers, SME’s and key stakeholders to help refine requirements and promote high quality implementations where necessary.
At least 3+ years of relevant QA experience

Are you looking for an exciting opportunity to use your problem-solving skills to help customers? We are looking for a QA Complaint Analyst to join our team and help us ensure customer satisfaction. You will be responsible for investigating customer complaints, analyzing data, and providing solutions to ensure customer satisfaction. If you are a detail-oriented problem solver with excellent communication skills, this could be the perfect job for you!

Overview:

QA Complaint Analyst is responsible for ensuring that customer complaints are properly documented, investigated, and resolved in a timely manner. They are also responsible for ensuring that all customer complaints are handled in accordance with applicable laws and regulations.

Detailed Job Description:

QA Complaint Analyst is responsible for reviewing customer complaints, conducting investigations, and providing feedback to customers. They must be able to identify and document any issues that may be present in the customer complaint and provide solutions to resolve the issue. They must also be able to communicate effectively with customers and other stakeholders to ensure that the customer complaint is properly addressed.

What is Qa Complaint Analyst Job Skills Required?

• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to analyze and interpret customer complaints
• Ability to identify and document issues
• Ability to provide solutions to customer complaints
• Knowledge of applicable laws and regulations
• Ability to work in a fast-paced environment

What is Qa Complaint Analyst Job Qualifications?

• Bachelor’s degree in a related field
• At least two years of experience in customer service or a related field
• Knowledge of customer service principles and practices
• Knowledge of quality assurance principles and practices
• Knowledge of applicable laws and regulations

What is Qa Complaint Analyst Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of quality assurance principles and practices
• Knowledge of applicable laws and regulations

What is Qa Complaint Analyst Job Experience?

• At least two years of experience in customer service or a related field

What is Qa Complaint Analyst Job Responsibilities?

• Review customer complaints and provide feedback
• Investigate customer complaints and document any issues
• Provide solutions to customer complaints
• Communicate effectively with customers and other stakeholders
• Ensure that customer complaints are handled in accordance with applicable laws and regulations
• Monitor customer complaints and provide updates on progress