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Qa Complaint Analyst Jobs in New York

Qa Analyst Jobs
By Mobot At New York, NY, United States
Time management - you are able to efficiently manage multiple customer requests while delivering in a timely manner
Quality Assurance background - you have prior experience as a Quality Assurance Tester or similar role
Perform and oversee manual tests for multiple mobile applications
Collaborate with internal team members to address incoming customer requests
Document your findings from testing via written text and video captures
Assist the Customer Success team with investigations focused on mobile app bugs discovered during testing
Qa Analyst - Ads
By GameChanger At New York, NY, United States
Experience with Test Case Management and Bug Tracking software
Collaborate with Engineering, Design and Product Management teams to ensure mobile apps / web releases go smoothly
Coordinate with QA testers, QA Leads and Release Manager
Validate and verify functionality of ads across various platforms and devices to ensure smooth user experience
Manage and improve test/release processes within product team
Experience using Google Analytics and Looker
Qa Analyst Jobs
By Clevertech At New York, NY, United States
Experience with manual testing of new features following best QA practices
5+ years of quality assurance experience
Knowledge of QA methodology and tools
Ability to effectively manage simultaneous projects and prioritize tasks
Be 100% dedicated to one project at a time so that you can hone your skills, innovate and grow
This role is focussed on the Manual testing component of the QA process
Qa Analyst Jobs
By Jobot At Brooklyn, NY, United States
2+ years of experience in a QA role on consumer-facing applications and game testing experience
REMOTE, QA Tester opportunity! Web & Mobile Gaming Testing!
Contribute to the design, creation, and execution of test cases for web, mobile, and retail applications
Cross browser and mobile app testing on iOS (Android in the future)
Execute testing and reviews that include UI conformity and adherence to design
Proficiency in developing test scripts

Are you looking for an exciting opportunity to use your problem-solving skills to help customers? We are looking for a QA Complaint Analyst to join our team and help us ensure customer satisfaction. You will be responsible for investigating customer complaints, analyzing data, and providing solutions to ensure customer satisfaction. If you are a detail-oriented problem solver with excellent communication skills, this could be the perfect job for you!

Overview:

QA Complaint Analyst is responsible for ensuring that customer complaints are properly documented, investigated, and resolved in a timely manner. They are also responsible for ensuring that all customer complaints are handled in accordance with applicable laws and regulations.

Detailed Job Description:

QA Complaint Analyst is responsible for reviewing customer complaints, conducting investigations, and providing feedback to customers. They must be able to identify and document any issues that may be present in the customer complaint and provide solutions to resolve the issue. They must also be able to communicate effectively with customers and other stakeholders to ensure that the customer complaint is properly addressed.

What is Qa Complaint Analyst Job Skills Required?

• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to analyze and interpret customer complaints
• Ability to identify and document issues
• Ability to provide solutions to customer complaints
• Knowledge of applicable laws and regulations
• Ability to work in a fast-paced environment

What is Qa Complaint Analyst Job Qualifications?

• Bachelor’s degree in a related field
• At least two years of experience in customer service or a related field
• Knowledge of customer service principles and practices
• Knowledge of quality assurance principles and practices
• Knowledge of applicable laws and regulations

What is Qa Complaint Analyst Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of quality assurance principles and practices
• Knowledge of applicable laws and regulations

What is Qa Complaint Analyst Job Experience?

• At least two years of experience in customer service or a related field

What is Qa Complaint Analyst Job Responsibilities?

• Review customer complaints and provide feedback
• Investigate customer complaints and document any issues
• Provide solutions to customer complaints
• Communicate effectively with customers and other stakeholders
• Ensure that customer complaints are handled in accordance with applicable laws and regulations
• Monitor customer complaints and provide updates on progress