Clinic Services Specialist - Irl
By University of Iowa At Iowa City, IA, United States
Provides feedback to management on means to achieve goals and resolve service issues.
A Bachelor’s degree or an equivalent combination of education and experience
Typically (6 months – 1 year) administrative experience
Excellent written and verbal communication skills
Experience with hospital operations and/or Ambulatory Clinic operations
Experience with the Epic system
Support Services Specialist - Clinic Admin, College Of Dentistry
By University of Iowa At Iowa City, IA, United States
Experience utilizing active conflict management/resolution skills and de-escalation techniques.
Data entry into the patient management system for basic patient demographics, insurance, and appointment information.
Problem solve escalated patient situations in partnership with patient representatives and management.
Bachelor’s degree or an equivalent combination of education and relevant experience.
Excellent time management techniques, demonstrating the ability to adapt and handle multiple competing priorities.
Contribute suggestions and ideas to improve patient experience.
Clinic Support Specialist Jobs
By Össur At , Remote
Defines training plans for and leads training of Patient Care Coordinators in workflow protocols and WIP Management for their assigned clinics.
Serves on crisis-intervention team for struggling clinic locations facing staffing, compliance, workflow, and/or management challenges
Prior experience and working knowledge of Commercial, Medicare, & Medicaid Insurances including authorizations, appeals/denials.
Acts as WIP Manager in assigned Clinics, setting priorities for deliveries, follow-ups on outstanding documentation, and running weekly WIP Meetings.
Demonstrates excellent interpersonal skills with the ability to interface with patients, physicians, and coworkers in a tactful, informed and service‐oriented manner.
2+ years of experience in the O&P industry utilizing EMR systems.
Support Services Manager - Dental Clinic Administration
By University of Iowa At Iowa City, IA, United States
Typically, 3 years’ patient/staff management or other relevant experience utilizing the following skillsets:
Supervisory and performance management experience.
Meet with pre-doctoral clinic directors to discuss and evaluate patient management issues .
Resolve patient management issues by counseling and providing information to faculty, staff, students, and patients.
Supervision of clinic patient management front line Support Services Specialist staff and Support Services Coordinator(s).
Bachelor’s Degree in relevant field or equivalent combination of education and relevant experience.
Clinic Services Specialist- Radiology
By University of Iowa At Iowa City, IA, United States
A Bachelor’s degree or an equivalent combination of education and experience.
Identify trends by communicating to the manager to facilitate opportunities for process improvement and modifications to the EPIC Radiant scheduling workflows
Knowledge of clinical scheduling and coordination of patient activities
Excellent written, verbal, and interpersonal communication skills
Experience working in customer service
Experience working in an outpatient healthcare setting

Are you looking for a job that allows you to make a difference in people's lives? Become a Clinic Services Specialist and help provide quality healthcare to patients in need!

Overview Clinic Services Specialists are responsible for providing administrative and clinical support to healthcare providers and patients in a clinic setting. They are responsible for scheduling appointments, verifying insurance coverage, collecting payments, and providing customer service. They may also be responsible for maintaining medical records, ordering supplies, and performing other administrative tasks. Detailed Job Description Clinic Services Specialists are responsible for providing administrative and clinical support to healthcare providers and patients in a clinic setting. They are responsible for scheduling appointments, verifying insurance coverage, collecting payments, and providing customer service. They may also be responsible for maintaining medical records, ordering supplies, and performing other administrative tasks. They must be able to communicate effectively with patients, staff, and other healthcare providers. They must also be able to maintain confidentiality and adhere to HIPAA regulations. Job Skills Required
• Excellent customer service skills
• Knowledge of medical terminology
• Knowledge of insurance policies and procedures
• Ability to multitask and prioritize tasks
• Excellent communication and interpersonal skills
• Ability to maintain confidentiality
• Knowledge of HIPAA regulations
• Computer proficiency
Job Qualifications
• High school diploma or equivalent
• Previous experience in a medical office setting
• Certification in medical coding and billing (preferred)
Job Knowledge
• Knowledge of medical terminology
• Knowledge of insurance policies and procedures
• Knowledge of HIPAA regulations
• Knowledge of medical office procedures
Job Experience
• Previous experience in a medical office setting
• Experience with scheduling appointments
• Experience with verifying insurance coverage
• Experience with collecting payments
Job Responsibilities
• Schedule appointments and verify insurance coverage
• Collect payments and provide customer service
• Maintain medical records and order supplies
• Communicate effectively with patients, staff, and other healthcare providers
• Adhere to HIPAA regulations and maintain confidentiality