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It Client Support Technician Jobs in New York

It Support Technician Jobs
By The Widewaters Group At East Syracuse, NY, United States
Set up new user accounts, manage access permissions, and assist with onboarding and offboarding processes.
Proven experience in providing technical support to end-users in a professional environment.
Strong knowledge of Windows and/or macOS operating systems, as well as common software applications.
Excellent communication skills, both written and verbal, with the ability to explain technical concepts to non-technical users.
Relevant certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator, or similar are a plus.
Diagnose and resolve hardware, software, and network issues for desktops, laptops, printers, mobile devices, and other technology equipment.
It Support Technician Jobs
By GEM Technologies At New York, United States
Experience working with monitoring and management solutions such as NOC software and PSAs
Ability to present solutions that were designed and implemented to high level management
Knowledge of virtualization technologies such as server virtualization
Knowledge of Microsoft server and workstation operating systems, registry settings, DNS/DHCP, TCP/IP networking, and firewalls
Experience with disaster recovery and regaining access and functionality to IT infrastructure a plus
Experience working with Microsoft Active Directory
It Support Technician Jobs
By California Closets New York At Hawthorne, NY, United States
Create, document, and maintain business continuity practices including local backups, power management, firewall monitoring, etc.
Knowledge of Windows networking experience
Analyze user needs and develop software solutions: work with project manager or product owner to meet specification needs.
Scripting knowledge (Python, PowerShell, JavaScript)
Knowledge of Microsoft cloud products: O365, SharePoint
Experience with backup routines and protocols

Are you looking for an exciting opportunity to use your technical skills to help others? We are looking for an experienced Client Support Technician to join our team and provide exceptional customer service to our clients. You will be responsible for troubleshooting and resolving technical issues, providing technical advice and guidance, and ensuring customer satisfaction. If you have a passion for technology and a commitment to providing excellent customer service, then this is the job for you!

Overview An IT Client Support Technician is responsible for providing technical support to clients in a variety of areas, including hardware, software, networking, and other IT-related services. They are responsible for troubleshooting, diagnosing, and resolving technical issues, as well as providing technical advice and guidance to clients. Detailed Job Description IT Client Support Technicians are responsible for providing technical support to clients in a variety of areas, including hardware, software, networking, and other IT-related services. They are responsible for troubleshooting, diagnosing, and resolving technical issues, as well as providing technical advice and guidance to clients. They must be able to communicate effectively with clients and other IT staff, and must be able to work independently and as part of a team. Job Skills Required
• Excellent customer service and communication skills
• Knowledge of computer hardware and software
• Knowledge of networking and network security
• Ability to troubleshoot and diagnose technical issues
• Ability to work independently and as part of a team
• Ability to work under pressure and meet deadlines
Job Qualifications
• Bachelor’s degree in computer science, information technology, or related field
• A+ certification or equivalent
• Experience in a customer service or technical support role
• Knowledge of Windows and Mac operating systems
• Knowledge of Microsoft Office Suite
Job Knowledge
• Knowledge of computer hardware and software
• Knowledge of networking and network security
• Knowledge of Windows and Mac operating systems
• Knowledge of Microsoft Office Suite
Job Experience
• Experience in a customer service or technical support role
• Experience troubleshooting and diagnosing technical issues
• Experience providing technical advice and guidance to clients
Job Responsibilities
• Provide technical support to clients in a variety of areas, including hardware, software, networking, and other IT-related services
• Troubleshoot and diagnose technical issues
• Provide technical advice and guidance to clients
• Communicate effectively with clients and other IT staff
• Work independently and as part of a team
• Meet deadlines and work under pressure