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It Client Support Technician Jobs in Massachusetts

It Support Technician Jobs
By Biomere (Biomedical Research Models, Inc.) At Worcester, MA, United States
Manage device users, IP addresses, MAC addresses, antivirus software.
1+ years’ relevant experience in IT, with a focus on Desktop Operation and maintenance.
In-depth knowledge of windows operating system and office software, network architecture, basic troubleshooting of network and shared printer.
Excellent problem-solving and analytical abilities with a keen attention to detail.
Excellent written and verbal communication and interpersonal skills.
Troubleshooting, diagnosing, and resolving software, hardware and network problems that users encounter.
It Support Technician Jobs
By Quanta Dialysis Technologies At Beverly, MA, United States
2+ years of experience in Enterprise Windows operating environments, including Windows 10, Office 365, Azure Active Directory, Exchange 365, SharePoint/Teams/OneDrive management.
Experience with call management or ticketing system
Experience in image creation and Deployment of Windows Operating System, Apple Business Manager and mobile deployments.
Strong customer service soft skills
Professional experience supporting end users with IT service.
Relevant Professional Qualifications such as MCTS or ACSP (Apple)
It Support Technician Jobs
By Franklin Fitch At Springfield, Massachusetts Metropolitan Area, United States

Key requirements for the role:

IT Support Technician | Springfield, MA | $55,000 - $70,000

Are you looking for an exciting opportunity to use your technical skills to help others? We are looking for an experienced Client Support Technician to join our team and provide exceptional customer service to our clients. You will be responsible for troubleshooting and resolving technical issues, providing technical advice and guidance, and ensuring customer satisfaction. If you have a passion for technology and a commitment to providing excellent customer service, then this is the job for you!

Overview An IT Client Support Technician is responsible for providing technical support to clients in a variety of areas, including hardware, software, networking, and other IT-related services. They are responsible for troubleshooting, diagnosing, and resolving technical issues, as well as providing technical advice and guidance to clients. Detailed Job Description IT Client Support Technicians are responsible for providing technical support to clients in a variety of areas, including hardware, software, networking, and other IT-related services. They are responsible for troubleshooting, diagnosing, and resolving technical issues, as well as providing technical advice and guidance to clients. They must be able to communicate effectively with clients and other IT staff, and must be able to work independently and as part of a team. Job Skills Required
• Excellent customer service and communication skills
• Knowledge of computer hardware and software
• Knowledge of networking and network security
• Ability to troubleshoot and diagnose technical issues
• Ability to work independently and as part of a team
• Ability to work under pressure and meet deadlines
Job Qualifications
• Bachelor’s degree in computer science, information technology, or related field
• A+ certification or equivalent
• Experience in a customer service or technical support role
• Knowledge of Windows and Mac operating systems
• Knowledge of Microsoft Office Suite
Job Knowledge
• Knowledge of computer hardware and software
• Knowledge of networking and network security
• Knowledge of Windows and Mac operating systems
• Knowledge of Microsoft Office Suite
Job Experience
• Experience in a customer service or technical support role
• Experience troubleshooting and diagnosing technical issues
• Experience providing technical advice and guidance to clients
Job Responsibilities
• Provide technical support to clients in a variety of areas, including hardware, software, networking, and other IT-related services
• Troubleshoot and diagnose technical issues
• Provide technical advice and guidance to clients
• Communicate effectively with clients and other IT staff
• Work independently and as part of a team
• Meet deadlines and work under pressure