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It Client Support Technician Jobs in Michigan

It And Erp Support Technician - Grand Rapids, Mi
By Pivotal Solutions At Grand Rapids, MI, United States

IT & ERP Support Technician

It Support Technician Jobs
By The Rapid At Grand Rapids, MI, United States
Configure new user accounts and manage existing user accounts and access.
Monitor and manage software license usage and compliance.
Install, configure, and repair computer hardware, printers, and related IT equipment.
Analyze software support processes to suggest improvements.
Maintain IT hardware and software inventory lists.
Document IT process and procedures as required.
It Support Technician Jobs
By Wolverine Power Cooperative At Cadillac, MI, United States

Are you an IT professional looking for a new career opportunity? Wolverine Power Cooperative has an opening on their IT team for an IT Support Technician. As Wolverine's IT Support Technician, you ...

It Support Technician Jobs
By NuTechs At Rochester, MI, United States
Manage and support handheld scanning hardware within common mobile management solutions, ensuring optimal performance and reliability.
Install and provide ongoing support for network printers, ensuring seamless printing capabilities.
Document technical issues, resolutions, and create knowledge base articles to enhance support efficiency and empower end users.
Relevant certifications such as Network+, Microsoft Certified: Modern Desktop Administrator Associate or Teams Administrator Associate, are a plus.
Proven experience in troubleshooting and supporting Windows 10 and 11 operating systems.
Functional knowledge of Azure AD and GPO
It Support Technician Jobs
By Marriott International, Inc At , Livonia, 48152, Mi $25 an hour
Provide 3rd party Vendor Management and escalation support.
Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property.
Provide remote escalation support for Marriott approved technology solutions (i.e. mobility devices, GPNS) and Identity Center Processes.
Provide escalation and guidance to property pertaining to guest and associate internet access requirements.
Escalate problems as appropriate through direct supervisor, IT Field Manager Desktop Support.
Provide remote application installation and configuration support.

Are you looking for an exciting opportunity to use your technical skills to help others? We are looking for an experienced Client Support Technician to join our team and provide exceptional customer service to our clients. You will be responsible for troubleshooting and resolving technical issues, providing technical advice and guidance, and ensuring customer satisfaction. If you have a passion for technology and a commitment to providing excellent customer service, then this is the job for you!

Overview An IT Client Support Technician is responsible for providing technical support to clients in a variety of areas, including hardware, software, networking, and other IT-related services. They are responsible for troubleshooting, diagnosing, and resolving technical issues, as well as providing technical advice and guidance to clients. Detailed Job Description IT Client Support Technicians are responsible for providing technical support to clients in a variety of areas, including hardware, software, networking, and other IT-related services. They are responsible for troubleshooting, diagnosing, and resolving technical issues, as well as providing technical advice and guidance to clients. They must be able to communicate effectively with clients and other IT staff, and must be able to work independently and as part of a team. Job Skills Required
• Excellent customer service and communication skills
• Knowledge of computer hardware and software
• Knowledge of networking and network security
• Ability to troubleshoot and diagnose technical issues
• Ability to work independently and as part of a team
• Ability to work under pressure and meet deadlines
Job Qualifications
• Bachelor’s degree in computer science, information technology, or related field
• A+ certification or equivalent
• Experience in a customer service or technical support role
• Knowledge of Windows and Mac operating systems
• Knowledge of Microsoft Office Suite
Job Knowledge
• Knowledge of computer hardware and software
• Knowledge of networking and network security
• Knowledge of Windows and Mac operating systems
• Knowledge of Microsoft Office Suite
Job Experience
• Experience in a customer service or technical support role
• Experience troubleshooting and diagnosing technical issues
• Experience providing technical advice and guidance to clients
Job Responsibilities
• Provide technical support to clients in a variety of areas, including hardware, software, networking, and other IT-related services
• Troubleshoot and diagnose technical issues
• Provide technical advice and guidance to clients
• Communicate effectively with clients and other IT staff
• Work independently and as part of a team
• Meet deadlines and work under pressure