Customer Support Professional Jobs
By Crimani Connect At United States
Maintain up-to-date knowledge of Arise's clients and their products/services.
Strong communication skills, both written and verbal.
Willingness to complete Arise certification and training programs.
Handle inbound customer inquiries with professionalism and empathy.
Provide accurate and timely information to customers.
Troubleshoot and resolve customer issues, ensuring high customer satisfaction.
Client Support Specialist Jobs
By Callahan & Associates, Inc. At Washington DC-Baltimore Area, United States
Data Integrity: Maintain the integrity of our Client Relationship Management Platform (Salesforce) and our Vendor Relationship Database
Maintain working knowledge of our Knowledgebase and other training materials and use that knowledge to support users
You want to work with a team that is competent, confident, passionate, and focused on achieving big goals.
You want to work on a product and deliver services that have the potential to help millions of people.
You want to have a voice and employee ownership.
You want to be part of a fun and healthy work culture.
Remote Client Support Specialist, Professional Services ($18.50 / Hour)
By Talentify.io At United States
2 years' experience with Customer Relationship Management (CRM) Systems (Microsoft Dynamics preferred)
Experience with Learning Management Systems (LMS)
Offer technical assistance to students and instructors for proprietary applications using administrative tools, support documents, and knowledge
Opportunity to work remotely with a fully provided home office setup
Minimum of 2 years' experience in a customer service field or call center environment
Minimum of 1 year experience providing first-level technical support to customers
It Support Professional Jobs
By Tidal Basin Group At United States
Job Duties and Responsibilities include:
Interpersonal and customer service skills
2 years help desk or systems support experience.
Exceptional interpersonal and communication skills.
In-depth knowledge of computer hardware, software, and networks.
Understanding of Windows and Office 365 products.
Director, Client Support - Business
By Frontline Education At United States
Excellent project management, organization, and communication (both verbal and written) skills
Proven management and/or relationship management experience
Demonstrate a breadth and depth of operational support delivery management expertise focused on support quality, people, process, and technology
Ability to innovate, drive change management, and solve problems creatively
Background in enterprise customer success/account management
Help define Support best practices, creating an efficient and repeatable model that ensures clients are provided with stellar Support experiences
Client Support Specialist Jobs
By FORTNA At United States
Strong interpersonal, organisational, time management and problem-solving skills
Basic electrical skills and experience in reading electrical drawings.
Excellent documentation skills to help build our knowledge base.
A basic salary starting at £39,000, based on knowledge and experience.
To build and improve your understanding of all system functionality, i.e. Software, Electrical and Controls and gain knowledge of those departments.
Proven experience in system/software support, including troubleshooting, diagnosing and identifying issues
Director, Client Support Jobs
By Attentive At United States
Demonstrated skill in workforce and shift/schedule management
Oversee and manage the Support leadership team to maintain our incredible levels of service
Work with Senior Managers to improve our Quality and Technical programs
Work with Product teams to translate customer feedback into specific product requirements.
5-8 years of experience leading B2B Support teams in complex and constantly changing environments
Skilled in data-analysis, planning & budget/capacity forecasting
Client Support Associate Jobs
By Motion Recruitment At United States
1 - 3 years of related work experience, or an equivalent combination of education and experience.
Excellent verbal and written communication skills.
You will receive the following benefits:
Responsible for answering incoming support calls from internal and external customers.
Troubleshoot all information technology issues, including software, hardware, and networking.
Serve as a point of contact for escalation for support issues.
Client Support Coordinator Jobs
By Octave At United States
Manage client communications across various platforms in a timely, warm and efficient manner
Be a go-to resource for client education about Octave services
Minimum 1 year experience in a high touch customer service role
Minimum 2 years experience in an administrative role. Experience in healthcare is a plus.
Excellent written and verbal communication skills
Experience with medical records and requests is a plus
Ops Tech Support Professional
By Proliant At United States
Proficient in writing and executing SQL queries using SQL Server Studio Management Studio.
Stays up-to-date on payroll regulations as to ensure compliance as well as for certification upkeep when relevant.
Other job duties as assigned.
Bachelor’s Degree required, preferably in Finance, Accounting, Human Resources, or similar field.
Previous payroll service bureau experience a plus.
Excellent communication skills, and comfortable communicating in serious scenarios.

Are you looking for an exciting opportunity to use your customer service skills in a fast-paced environment? We are looking for a Client Support Professional to join our team and provide exceptional customer service to our clients. You will be responsible for responding to customer inquiries, resolving customer issues, and providing technical support. If you are a motivated individual with excellent communication skills, then this is the perfect job for you!

Overview Client Support Professionals provide technical assistance and customer service to clients. They troubleshoot and resolve technical issues, answer customer inquiries, and provide support for products and services. They may also provide training and guidance to clients on how to use products and services. Detailed Job Description Client Support Professionals are responsible for providing technical assistance and customer service to clients. They troubleshoot and resolve technical issues, answer customer inquiries, and provide support for products and services. They may also provide training and guidance to clients on how to use products and services. They must be able to communicate effectively with clients and understand their needs. They must also be able to troubleshoot and resolve technical issues quickly and efficiently. Job Skills Required
• Excellent customer service skills
• Excellent communication skills
• Ability to troubleshoot and resolve technical issues
• Knowledge of products and services
• Ability to provide training and guidance
• Ability to work independently
• Ability to work in a team environment
Job Qualifications
• Bachelor’s degree in computer science, information technology, or related field
• Experience in customer service or technical support
• Knowledge of computer hardware and software
• Knowledge of network systems
• Knowledge of customer service principles and practices
Job Knowledge
• Knowledge of computer hardware and software
• Knowledge of network systems
• Knowledge of customer service principles and practices
• Knowledge of troubleshooting and problem-solving techniques
Job Experience
• Experience in customer service or technical support
• Experience in providing training and guidance
• Experience in troubleshooting and resolving technical issues
Job Responsibilities
• Provide technical assistance and customer service to clients
• Troubleshoot and resolve technical issues
• Answer customer inquiries
• Provide support for products and services
• Provide training and guidance to clients on how to use products and services
• Monitor customer satisfaction levels
• Maintain records of customer interactions