Client Services Team Lead Jobs in Texas
Client Services (Mobile Health) Lead
By BodySpec
At Austin, TX, United States
Team Lead, Operational Services
By Renaissance Alliance
At Greater Boston, United States
Client Onboarding Transfer Coordinator Team Lead
By JPMorgan Chase Bank, N.A.
At , Plano, Tx
Inventory Management Client Team Lead
By Neovia Logistics Services, LLC
At , Irving, 75038, Tx
Building Services Worker, Team Lead - Campus Life
By Emory University
At , Atlanta, 30322, Ga
Social Services Specialist, Lead - Behavior Support Team
By Seattle Childrens Hospital
At , Seattle, Wa
$67,454 - $101,192 a year
Are you a natural leader with a passion for customer service? We are looking for an experienced Client Services Team Lead to join our team and help us provide exceptional customer service to our clients. As Team Lead, you will be responsible for managing a team of customer service representatives, ensuring customer satisfaction, and developing strategies to improve customer service. If you have the skills and experience to lead a team to success, we want to hear from you!
Overview The Client Services Team Lead is responsible for leading a team of client service representatives in providing excellent customer service to clients. The Team Lead will be responsible for managing the team, ensuring that customer service standards are met, and providing feedback and coaching to team members. Detailed Job Description The Client Services Team Lead will be responsible for leading a team of client service representatives in providing excellent customer service to clients. The Team Lead will be responsible for managing the team, ensuring that customer service standards are met, and providing feedback and coaching to team members. The Team Lead will also be responsible for resolving customer service issues, responding to customer inquiries, and providing customer service training to team members. Job Skills Required• Excellent customer service skills
• Strong leadership and management skills
• Ability to motivate and lead a team
• Excellent communication and interpersonal skills
• Ability to handle customer complaints and resolve customer service issues
• Knowledge of customer service policies and procedures
• Ability to work in a fast-paced environment
Job Qualifications
• Bachelor’s degree in Business Administration, Management, or a related field
• At least 3 years of experience in customer service or a related field
• Previous experience leading a team
• Knowledge of customer service software and systems
Job Knowledge
• Knowledge of customer service policies and procedures
• Knowledge of customer service software and systems
• Knowledge of customer service best practices
• Knowledge of customer service trends
Job Experience
• At least 3 years of experience in customer service or a related field
• Previous experience leading a team
• Experience resolving customer service issues
• Experience providing customer service training
Job Responsibilities
• Lead a team of client service representatives in providing excellent customer service to clients
• Manage the team, ensuring that customer service standards are met
• Provide feedback and coaching to team members
• Resolve customer service issues
• Respond to customer inquiries
• Provide customer service training to team members
- Client Services Team Lead in Texas
- Client Services Team Lead in Austin
- Client Services Team Lead in Bowie
- Client Services Team Lead in New Boston
- Client Services Team Lead in Llano
- Client Services Team Lead in Dallas
- Client Services Team Lead in Irving
- Client Services Team Lead in Cass
- Client Services Team Lead in Atlanta
- Client Services Team Lead in Cottle
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Account Executive - Automotive Software
By ECW Search At United States 7 months ago
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Construction Project Coordinator Jobs
By CyberCoders At River Falls, WI, United States 7 months ago
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