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Client Service Team Leader Jobs

Service Team Leader Jobs
By Aggreko At Chicago, IL, United States
People Management – Supports SCM to deliver:
Fleet Management – Supports SCM to deliver:
Commercial Management – Supports SCM to deliver:
Manages all aspects of their team along with the SCM.
Manages necessary Administration process and allocates accordingly between SCM and the wider Service Centre Team
Full-time with potential for overtime and/or weekends
Assistant Food Service Team Leader
By Raley's Supermarkets At , Incline Vlg, 89451 $22.25 an hour
Scholarship opportunities for continued education
Preparation of food, including slicing meats, preparing sandwiches, cooking fresh offerings
Sharing food knowledge with customers and Team Members
Day to day production, merchandising, and quality control of all department offerings
Must display exceptional leadership skills; excellent interpersonal and communication skills.
Customer service, restaurant, barista, food service, grocery or similar experience desired
Executive Team Leader Service & Engagement (Assistant Manager) Raleigh, Nc
By TARGET At , Raleigh, 27616 $60,000 - $120,000 a year
Knowledge of retail business fundamentals including: department sales trends, inventory management, guest shopping patterns, pricing and promotions strategies
Skills in recruiting, selecting and talent management of hourly team members and leaders
Knowledge of guest service fundamentals and experience building and managing a guest first team culture across the store
Skills in guest engagement; problem solving and resolution
Experience setting and planning department monthly/quarterly workload to support business priorities and managing a team to deliver service and sales goals
Experience managing a team of hourly team members, leaders and creating Service and Engagement business strategies and goals
Client Service Specialist - Account Team Pst
By Invitae At United States
Work closely with the sales team and client relationship management team to ensure utmost client satisfaction with the entire Invitae experience
2+ years experience working in a client-facing role in a work setting that is “customer obsessed."
Preference for industry experience in healthcare, biotech, and/or life sciences
Exceptional oral and written communication skills
Excellent organizational and multi-tasking capabilities
Experience using Google Apps, Mac OS X, and CRM applications such as Salesforce
Customer Service Team Leader - Commercial
By FCS Financial At Greater Jefferson City Area, United States
Or an equivalent combination of education and experience sufficient to perform the essential functions of the job
Skill in setting priorities to reflect the importance of job responsibilities
Determines division of responsibilities and provides work guidance and direction
Monitors and manages staff workload and coordinates assistance as needed
Coordinates discussions between loan account team members regarding third party legal documents and other complex loan documentation requirements
Prepares closing documentation and performs post-close loan responsibilities
Team Leader Field Service
By Harry James Group At United States
A minimum of 3 years managerial or leadership experience
Manage and maintain internal and external relationships, focused on achieving company targets.
Bachelor’s degree in Engineering or Business Administration or similar qualifications
Excellent communication skills (verbal and written) in languages needed to support the team
Evaluate the Field Service demand during the year and define appropriate actions (including recruiting).
Development of your team competencies as required to address current and future needs.
Vp, Client Service Leader
By MERGE At Atlanta, GA, United States
12+ years of account management experience with an ad agency and/or consulting firm.
Demonstrated expertise in data-driven marketing, website platform understanding, and experience design, combined with knowledge of brand strategy and communications.
Manage and grow a team as a mentor and trusted advisor to account team
Maintain working knowledge of MERGE solutions and resources and recognize/act upon opportunities.
Health Provider experience required. Health Plan experience is a plus.
Bachelor’s Degree or equivalent work experience
Svp, Group Client Service Leader
By MERGE At , Chicago, 60607, Il $165,000 - $225,000 a year
Manage the Denver client service team, responsible for overall account organizational design and talent management aligned with the client needs
Known in the market as a highly-collaborative, multi-disciplinary agency talent experience
Experience thinking holistically across a brand portfolio of $10M+, providing strategic brand expertise and partnership across several brand stakeholders
Demonstrated ability to manage multiple pieces of business and projects simultaneously.
These are the qualifications we're looking for
Lead and build trusted relationships with senior-level and C-level clients
Svp, Group Client Service Leader
By MERGE At , Denver, Co $165,000 - $225,000 a year
Manage the Denver client service team, responsible for overall account organizational design and talent management aligned with the client needs
Known in the market as a highly-collaborative, multi-disciplinary agency talent experience
Experience thinking holistically across a brand portfolio of $10M+, providing strategic brand expertise and partnership across several brand stakeholders
Demonstrated ability to manage multiple pieces of business and projects simultaneously.
These are the qualifications we're looking for
Lead and build trusted relationships with senior-level and C-level clients
Customer Service Team Leader - Pacific Time Zone
By Wellfleet At United States
Supporting key clients as determined by Customer Service Manager
Assist Account Manager’s with questions and resources as needed
Must have a strong knowledge and understanding of health insurance
Excellent oral, written, and interpersonal communications skills
Excellent problem solving and critical thinking skills
Must have recent experience in the health insurance industry
Client Service Specialist - On Demand Team
By Invitae At United States
Take part in training and other learning opportunities to expand knowledge
1+ years experience in a client-facing role, working for a company that is “customer obsessed”
Industry experience in biotech, life sciences, and/or health care is a plus
Experience taking a high-volume of inbound calls and/or chats is a plus
Exceptional verbal and written communication skills
Excellent organizational and multi-tasking capabilities in order to effectively handle heavy inbound call and email volume
Food Service Team Leader
By TARGET At , Baytown, 77521, Tx
Lead team onboarding and learning and close knowledge and skill gaps through training and experiences
Knowledge of guest service fundamentals and experience building a guest first culture on your team
Experience leading a team of hourly team members; including skills in interviewing, developing, coaching, evaluating and retaining talent
Follow proper perishable inventory management procedures to ensure an accurate recording of inventory
Complete all Starbucks and/or Pizza Hut training requirements and certifications
Skills in planning department(s) daily/weekly workload to support business priorities and deliver sales goals
Client Service Team Leader - Alternative Investments
By Brown Brothers Harriman At Boston, MA, United States
Knowledge of and practical experience with general ledger systems including partnership accounting
Knowledge of the broader depositary requirements for alternative funds (e.g., oversight duties)
Review and discuss issues requiring escalation with Sr. Management
Work closely with Client Service Managers to stay abreast of client goals and identify opportunities to expand client relationships
Knowledge of alternative funds (e.g., real estate, private equity, debt funds) structures
Knowledge is required of consolidations, group structures and consolidation systems
Customer Service Escalations Team Leader, Afterpay
By Afterpay At San Francisco, CA, United States
Provide performance management for developing employees
Respond to and support Customer Service Teams in management of technology Incidents impacting customer service delivery as required
Minimum 5 years experience in operations/servicing in customer service, credit risk industry or collections in managerial or supervisory capacity
Experience should be detailed (detailed job duties or description) and verified
Manage in a omni-channel environment which includes messaging and other social media platforms
Manage servicing of ad-hoc projects, remediation activity or new to market launches may be required from time to time
Customer Service Team Leader - Pacific Time Zone
By WELLFLEET At , $53,000 - $58,000 a year
Supporting key clients as determined by Customer Service Manager
Assist Account Manager’s with questions and resources as needed
Must have a strong knowledge and understanding of health insurance
Excellent oral, written, and interpersonal communications skills
Excellent problem solving and critical thinking skills
Must have recent experience in the health insurance industry
Team Leader I - Service Operations Contact Centers
By Blue Cross Blue Shield of Michigan At Detroit, MI, United States
Certification in management, presentation skills, leadership, process improvement, and/or computer proficiency.
Strong decision making, organizational, time management, change management, conflict resolution skills and analytical skills required.
Maintain professional and technical knowledge by attending workshops and training.
Three (3) years customer service experience; contact center experience preferred.
Excellent motivational, verbal, written and interpersonal communication skills required.
Knowledge of customer service desktop operating systems (e.g. NCompass, Facets, MOS, IKA, etc.) preferred.
Client Service Leader - Tx Environmental Services
By CDM Smith At , , Tx
12 years of related experience.
Equivalent additional directly related experience will be considered in lieu of a degree.
Previous experience in business development, assisting with the proposal process and presenting/meeting with Texas regional and local environmental clients, strongly preferred.
Knowledge of RCRA & CERCLA environmental regulations.
Progressive environmental remediation experience with a demonstrated ability to lead and successfully serve clients.
Excellent communication, networking and team building skills.
Client Success Team Leader
By Underline Infrastructure At , Colorado Springs, 80918, Co $55,000 - $65,000 a year
Excellent time management skills; you thrive in a fast-paced, sometimes ambiguous environment
Customer relationship management: 3 years (Required)
Work with the CS Manager to evolve process and procedures
Identify trends through logging and tagging issues; develop and maintain Support knowledge resources to keep procedures current.
4+ years experience in a technical or software-based customer support position (email, phone, chat or live)
Excellent written and verbal communication skills
Customer Service Leader Jobs
By GE Gas Power At , , Oh $115,600 - $154,100 a year
Minimum of 5-7 years of knowledge and experience within the power plant field services or contract performance management.
Able to offer new solutions to problems outside of set parameters and is able to construct and provide recommendations.
May lead functional teams or projects with minimal resource requirements, risk, and/or complexity.
Experience planning and executing outages in ITR organization.
Strong quality background with Black Belt certification
Strong leadership, P&L financial, and commercial skills

Are you a natural leader with a passion for customer service? We are looking for an experienced Client Service Team Leader to join our team and help us provide exceptional customer service to our clients. You will be responsible for leading a team of customer service representatives, developing and implementing customer service strategies, and ensuring customer satisfaction. If you have the skills and experience to take on this exciting role, we want to hear from you!

A Client Service Team Leader is responsible for leading a team of customer service representatives in providing excellent customer service to clients. The team leader is responsible for ensuring that customer inquiries are answered promptly and accurately, and that customer service standards are met.

What is Client Service Team Leader Skills Required?

• Excellent communication and interpersonal skills
• Ability to lead and motivate a team
• Problem-solving and decision-making skills
• Ability to handle customer complaints and difficult situations
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications

What is Client Service Team Leader Qualifications?

• Bachelor’s degree in business, customer service, or related field
• Previous experience in customer service or a related field
• Knowledge of customer service principles and practices

What is Client Service Team Leader Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software
• Knowledge of customer service policies and procedures

What is Client Service Team Leader Experience?

• Previous experience in customer service or a related field
• Previous experience leading a team

What is Client Service Team Leader Responsibilities?

• Lead a team of customer service representatives
• Ensure customer inquiries are answered promptly and accurately
• Handle customer complaints and difficult situations
• Monitor customer service standards
• Develop customer service policies and procedures