Senior Client Program Manager
By Papa At United States
3-7 years of experience in management consulting, business operations, program management and/or other in-house strategy/operations roles
Excellent communication and analytical/Excel skills with the ability to distill complex thoughts and strategies into simple, actionable recommendations
Experience working with enterprise sales teams
Own the resolution of issues end-to-end, keeping key stakeholders informed along the way
Run recurring meetings with internal operations and tech teams to facilitate close collaboration
Develop repeatable processes to reduce the amount of work while maintaining service levels
Manager, Client Relations - Health Benefit Program
By Ohio Chamber of Commerce At Columbus, Ohio Metropolitan Area, United States
Strong computer skills and knowledge (Microsoft Office Suite)
Act as liaison between Ohio Chamber members and the Health Benefit Program
Own day-to-day service experience of members by working with external brokers and functional partners as required
Four-year degree, or equivalent work experience
AMS/CRM database knowledge (Salesforce), preferred
Effective relationship-building and collaboration skills
Program Manager (Us Forest Service Client)
By Strategy Consulting Team At , Washington, Dc
At least 3 years demonstrated project management experience; Project Management Professional (PMP) certification preferred
Prepare status reports for clients and SCT management
Manage to project budget and proactively address over or under burn
Manage preparation and submission of deliverables; ensure quality and timely deliverables
Bachelor's degree and 8 years of experience; experience with government consulting preferred OR
Master's degree and 6 years of experience; experience with government consulting preferred
Program Manager (Client Programs -Sports And Entertainment)
By IBM At Armonk, NY, United States
Strong budget management and project management skills.
Knowledge of demand systems and lead management programs.
Strong communication skills and experience working directly with CEO and Executive leaders.
Experience and understanding of working with sales and client teams.
Excellent communication, collaboration, presentation, and team mentorship skills.
Manage the IBM brand across the many touchpoints of the portfolio.
Program Manager (Client Programs -Sports And Entertainment)
By IBM At New York, NY, United States
Strong budget management and project management skills.
Knowledge of demand systems and lead management programs.
Strong communication skills and experience working directly with CEO and Executive leaders.
Experience and understanding of working with sales and client teams.
Excellent communication, collaboration, presentation, and team mentorship skills.
Manage the IBM brand across the many touchpoints of the portfolio.
Client Insight Program Manager
By HH Global At United States
Previous experience working in print/ print management/ print buying/ marketing print procurement essential
Strong time management and prioritization skills
Work closely with Senior Management in assisting to gain greater insights from clients ahead of any tender/reviews/new business opportunities
Use your understanding of the business solution, offer alternative options and innovation where possible through the interview process
Manage and monitor objectives to meet key business drivers
Offer an inside view into our clients/suppliers, the current state of our business and the overall feeling of the partnership
Client Implementation & Program Manager
By Teladoc Health At United States
Excellent interpersonal and communication skills, including demonstrated finesse communicating with both upper management and less-experienced team members
4-5+ years of professional experience and/or direct project management experience
Experience with health benefits, health and wellness, health plans or health systems
Mentor and coach new or less-experienced team members to facilitate successful achievement of team goals
Manage multiple implementations simultaneously, assisting team to deliver launches on time
Project manage new product operational readiness cross departmentally, implementing best practices for pilot clients, and/or associated go to market initiatives
Program Manager, Client Services
By Charitable Ventures At Santa Ana, CA, United States
Management of Client Services (50%)
Leadership & People Management (25%)
Commensurate with experience, education, and market ($75,000- $85,000)
With support from HR, manage and build Client Services team, and providing performance guidance to ensure best service to projects.
Manage division performance objectives as detailed by annual business plan.
Collaborate with other managers to support cross-functionality across departments
Program Manager, Client Partnerships
By Monogram Health At United States
5+ years’ experience with program management, project management, or similar experience
3-5+ years’ relevant work experience in managed care, value-based care provider group, health plan or healthcare delivery
Document requirements for client related initiatives and work internally to ensure timely completion
Detail orientation and data visualization skills
Experience working in high-growth environment preferred
Oversee completion/sending of client deliverables under exact timelines
Client Program Manager Jobs
By Papa At United States
3-7 years of experience in management consulting, business operations, program management and/or other in-house strategy/operations roles
Excellent communication and analytical/Excel skills with the ability to distill complex thoughts and strategies into simple, actionable recommendations
Experience working with enterprise sales teams
Own the resolution of issues end-to-end, keeping key stakeholders informed along the way
Run recurring meetings with the relevant teams to ensure there is close collaboration
Develop repeatable processes to reduce the amount of work while maintaining service levels
Client Program Manager Jobs
By NTT Ltd. At , Atlanta, 30301, Ga
Demonstrated moderate level project management experience preferably in a multinational professional services environment
Project Management degree or equivalent with a moderate level of related experience
Relevant project management certifications preferably PMP
Manage the delivery of the project/programme, including rigorous scope control and change management
Documentation and management of risks and issues
Coordinate activities of the project teams through task delegation, resource assignment and programme management

Are you an experienced Program Manager looking for a new challenge? We are looking for a Client Program Manager to join our team and help us deliver exceptional customer service. You will be responsible for managing client relationships, developing and executing strategies to ensure customer satisfaction, and driving projects to successful completion. If you have a passion for customer service and a proven track record of success, we want to hear from you!

Overview:

A Client Program Manager is responsible for managing the relationship between a company and its clients. They are responsible for ensuring that the client’s needs are met and that the company’s services are delivered in a timely and efficient manner. They must be able to communicate effectively with clients, understand their needs, and develop strategies to meet those needs. They must also be able to manage projects, coordinate resources, and ensure that deadlines are met.

How To Become an Client Program Manager:

To become a Client Program Manager, you will need to have a bachelor’s degree in business, marketing, or a related field. You should also have experience in customer service, project management, and/or sales. Additionally, you should have strong communication and organizational skills, as well as the ability to think strategically and problem solve.

Client Program Manager Skills:

• Excellent communication and interpersonal skills
• Project management
• Strategic thinking
• Problem-solving
• Organizational skills
• Time management
• Negotiation
• Analytical skills
• Conflict resolution
• Customer service

What is Client Program Manager Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of project management principles and practices
• Knowledge of sales principles and practices
• Knowledge of business principles and practices
• Knowledge of marketing principles and practices
• Knowledge of client relationship management
• Knowledge of industry trends and best practices

What is Client Program Manager Responsibilities?

• Develop and maintain relationships with clients
• Manage projects and coordinate resources
• Monitor progress and ensure deadlines are met
• Analyze data and develop strategies to meet client needs
• Negotiate contracts and resolve conflicts
• Provide customer service and support
• Develop and implement marketing plans
• Monitor industry trends and best practices

What is Client Program Manager Experience?

• Previous experience in customer service, project management, or sales
• Experience in client relationship management
• Experience in developing and implementing marketing plans
• Experience in analyzing data and developing strategies
• Experience in negotiating contracts and resolving conflicts

What is Client Program Manager Qualifications?

• Bachelor’s degree in business, marketing, or a related field
• Strong communication and organizational skills
• Ability to think strategically and problem solve
• Ability to manage projects and coordinate resources
• Ability to monitor progress and ensure deadlines are met

Client Program Manager Education:

• Bachelor’s degree in business, marketing, or a related field
• Professional certifications in project management, customer service, or sales
What tools help Client Program Manager work better?
• Project management software
• Customer relationship management software
• Data analysis software
• Collaboration tools
• Communication tools
• Time tracking software
Good tips to help Client Program Manager do more effectively?
• Develop strong relationships with clients
• Stay organized and prioritize tasks
• Monitor progress and ensure deadlines are met
• Analyze data and develop strategies to meet client needs
• Negotiate contracts and resolve conflicts
• Provide customer service and support
• Develop and implement marketing plans
• Monitor industry trends and best practices
Common Client Program Manager interview questions?
• What experience do you have in customer service, project management, or sales?
• How do you ensure that deadlines are met?
• How do you develop and maintain relationships with clients?
• How do you analyze data and develop strategies to meet client needs?
• How do you negotiate contracts and resolve conflicts?
• What strategies do you use to provide customer service and support?
• How do you develop and implement marketing plans?
• How do you stay up to date on industry trends and best practices?