Citizen Service Representative Jobs
Logistics Analyst - Us Citizen - Point Mugu, California
By General Dynamics Information Technology
At , Point Mugu
$62,400 - $93,600 a year
Subgrants Assistant - Citizen Participation
By National Democratic Institute
At , Washington
Monitoring Engineer (Must Us Citizen/Greencard/Must Datadog/Python)
By Large Financial Firm NYC Area
At New York City Metropolitan Area, United States
Business Analyst - Us Citizen Or Green Card Only
By Connexions
At United States
Servicenow Business Analyst (Sam Or Ham - Us Citizen)
By Insight Global
At United States
Remote// Project Manager // Citizen, Gc On W2
By Teklibrium LLC
At Maryland, United States
Software Engineer, Nites-Next Program - Us Citizen - Remote
By General Dynamics Information Technology
At , San Diego, Ca
$92,000 - $138,000 a year
Environmental Protection Specialist (Must Be A Us Citizen)
By Tesla Laboratories
At Oakland, CA, United States
Looking For Opt, Cpt, Ead , Citizen
By TIJ Global Services Inc.
At United States
Attorney I - Citizen Services
By City of Arlington
At , Arlington, Tx
$62,320 - $77,900 a year
Are you looking for a job that will allow you to make a difference in people's lives? We are looking for a Citizen Service Representative to join our team and help us provide excellent customer service to our citizens. You will be the face of our organization, working with citizens to answer their questions and provide them with the best possible service. If you are passionate about helping others and have excellent customer service skills, this is the job for you!
Overview A Citizen Service Representative is responsible for providing excellent customer service to citizens who contact their local government office. They are the first point of contact for citizens and are responsible for responding to inquiries, providing information, and resolving issues. They must be knowledgeable about the services their office provides and be able to answer questions and provide assistance. Detailed Job Description A Citizen Service Representative is responsible for providing excellent customer service to citizens who contact their local government office. They must be able to answer questions and provide assistance in a professional and courteous manner. They must be knowledgeable about the services their office provides and be able to provide accurate information. They must be able to handle multiple tasks and prioritize their workload. They must be able to work independently and as part of a team. They must be able to handle difficult situations and remain calm under pressure. Job Skills Required• Excellent customer service skills
• Excellent communication skills
• Ability to multitask
• Ability to prioritize workload
• Ability to work independently and as part of a team
• Knowledge of local government services
• Knowledge of computer systems and software
• Problem-solving skills
• Conflict resolution skills
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of local government services
• Knowledge of computer systems and software
Job Knowledge
• Knowledge of local government services
• Knowledge of computer systems and software
• Knowledge of customer service principles and practices
• Knowledge of office procedures
Job Experience
• Previous customer service experience
• Previous experience working in a local government office
Job Responsibilities
• Respond to inquiries from citizens
• Provide information and assistance
• Resolve issues and complaints
• Maintain records of customer interactions
• Follow up with customers to ensure satisfaction
• Update customer information in databases
• Monitor customer service metrics
• Assist with other administrative tasks as needed
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(Senior) Finance & Shared Services Manager
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By CyberCoders At Miami, FL, United States 8 months ago
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By ECW Search At United States 8 months ago
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