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Call Center Jobs

Tier 2 Csr - Call Center
By Maximus At , Remote From $14.13 an hour
Accept new knowledge to policy and procedures concerning state programs and integrate it with resource materials to answer client concerns.
High School diploma or equivalent with 1-3 years of experience.
Respond effectively to all forms of inbound and outbound contacts.
Process workflow documents, which include, income, identity, and other eligibility verification documents.
Hr Call Center Manager
By Cincinnati Children's Hospital At , Cincinnati, 45206 $41.10 - $52.27 an hour
5+ years of work experience in a related job discipline
Knowledge of regulations, procedures, and best practices in the field. Proficient ability to interpret and communicate CCHMC policies and procedures.
Excellent verbal, written and interpersonal communication skills.
Bachelor's degree in a related field
Manager, Emergency Service Center (Call Center)
By WSSC Water At , Laurel $82,763 - $140,698 a year
Required Knowledge, Skills, And Abilities
Stays abreast of leading call management practices by tracking emerging trends in call center operations management
Conducts needs assessments, performance reviews, capacity planning, and cost/benefit analyses
Defines user requirements, establishes technical specifications as well as production, productivity, quality, and customer-service standards
Attends educational workshops, reviews, professional publications, establishes personal networks, benchmarks state-of-the-art practices, and participates in professional societies
Serves as the Division Manager, Emergency Services Center when needed
Hr Call Center Rep
By Humana At , Louisville, 40202
Experience using web-based human resource management systems - Workday
Processes limited HR transactions including payroll, taxes and benefits
1+ year of inbound call center experience
Strong customer service skills with the ability to multi-task
Strong written and verbal communication skills
Health benefits effective day 1
Part Time Call Center Associate
By The Science Museum of Virginia At , Richmond, 23220 $15 an hour

ASL or Spanish language competencies a plus.

Call Center Supervisor Jobs
By DialAmerica At , Athens, 30607
Bachelors Degree or 4+ years of management experience preferred
Develop and execute coaching plans based on employee need and as directed by upper management
Excellent written and verbal communications skills
Dynamic personality with a focus on customer service and motivational skills
Flexible scheduling to cover morning, evening, and weekend shift requirements
Here’s just some of what we have to offer:
Registered Nurse - Call Center
By US Veterans Health Administration At , Atlanta $65,108 - $113,257 a year
Utilizing telephone systems and computer applications and maintaining certification in appointment management and scheduling.
If you are relying on your education to meet qualification requirements:
Performing Quality Management activities such as identifying problem areas and analyzing findings for change.
Utilizing effective communication and customer service skills to triage symptom-based concerns.
Identifying potential problems involving resources and/or safety and taking action to avert or manage the situation.
Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
Communications Coord 1 (Call Center) - Night Shift 8Pm – 8Am
By LifeLink Foundation, Inc. At , Tampa, 33619, Fl
Processes organ offers from other organ procurement organizations, utilizing iTransplant.
Provides data entry of missed referrals for the OPOs.
Provides data entry of medical examiner referrals for LifeLink of Puerto Rico.
Must possess working knowledge of computer, mouse, and windows application.
Must have specific knowledge of the organization and roles of key contacts in order to route calls and follow-up messages.
Company paid Medical, Dental, Disability & Life Insurance
Medical Concierge-Call Center Scheduler
By Johns Hopkins University At , Baltimore, 21218, Md

Requisition #: 626993 Location: Johns Hopkins Health System, Baltimore, MD 21201 Category: Clerical and Administrative Support Schedule: Day Shift Medical Concierge Are you passionate ...

Patient Experience Specialist (Call Center)
By CHAS Health At , Spokane, 99201, Wa $21.92 - $30.34 an hour
Flexible Work Arrangements - opportunity to work a modified schedule, work part-time, or work from home
Above benefits dependent upon eligibility criteria
Determines needs of caller and manages calls appropriately.
above benefits dependent upon eligibility criteria
for more detail about the benefits package!
Medical, Dental, & Vision Insurance
Call Center Supervisor Jobs
By CONDUENT At , East Hartford, 06108, Ct
Achieving results through knowledge, empathy, and commitment.
Have College degree or equivalent work experience.
Display minimum of two years’ call center experience in a leadership role.
Exhibit customer service skills including call center client processes and procedures.
Have excellent team coaching, training, facilitation, and developmental skills.
Show analytical and interpretive skills.
Call Center Manager Jobs
By RDC At , Riverside, 92506, Ca $60,000 - $67,000 a year
Coaches team members to improve technical knowledge and customer service skills on a day-to-day basis.
Coordinates with Human Resources and Management in a timely manner on any and all employee relations matters.
Performs other related duties and projects as business needs require at direction of management.
Tracks and manages Call Center key performance indicators (KPIs) to evaluate productivity, service levels and determine need for corrective action.
Exhibits managerial courage in addressing difficult operational and/or personnel issues
Minimum five (5) years of experience in a Call Center environment.
Call Center Specialist - Child Abuse And Neglect Hotline
By State of Arizona At , Phoenix, 85007, Az $21.70 an hour
WHAT KNOWLEDGE, SKILLS AND ABILITIES ARE HELPFUL?
THE STATE OF ARIZONA OFFERS GREAT BENEFITS AND PERKS! WE OFFER:
Employee discount program for higher education, products and services
WHAT ARE THE REQUIREMENTS FOR THE CALL CENTER SPECIALIST?
For a complete list of benefits provided by The State of Arizona, please visit our
Screening concerns of alleged child abuse and neglect;
Manager, Call Center Jobs
By Virginia Mason Medical Center At , Bothell, 98011, Wa $42.51 - $61.64 an hour

Overview Virginia Mason Franciscan Health brings together two award-winning health systems in Washington state CHI Franciscan and Virginia Mason. As one integrated health system with the most ...

Call Center Specialist Jobs
By Peoples Bank At Merrillville, IN, United States
Advanced level of knowledge of bank systems to assist higher level treasury management and other business-related services preferred.
Effective project management skills and the ability to proactively problem-solve.
Communicate with other departments, managers, or vendors to resolve customer issues.
A minimum one year of customer service, retail banking, digital banking, or call center experience required, with 3-5 years strongly preferred.
Advanced knowledge of online banking systems and digital banking is helpful.
Proven organizational skills and demonstrated ability to prioritize and multi-task.
Call Center Phone Interviewer
By InMoment At , Remote
Support the management team in maintaining and improving the efficiency of the Remote Call Center Environment
Refer any suggestions or concerns to your Project Supervisor or a member of the Management Team
Positive and energetic phone skills, excellent listening skills, and good typing skills
Exhibits a high level of personal accountability, strong work ethic, integrity, and proven organizational skills with attention to detail
Customer Service experience is preferred, but not required as full training is provided
Reports to the Call Center Manager
Call Center Supervisor Jobs
By Entergy At , West Monroe, La
Minimum knowledge, skills and abilities required of the position
Minimum education and experience required of the position
Previous supervisory experience in Customer Service environment preferred.
Handle escalated calls, working directly with internal and external customers
Complete administrative task involving agents, i.e., schedules, time sheets, vacation, etc.
Ensure company's compliance with governmental laws and/or regulatory agency rules.
Scheduling Specialist/Call Center
By Duncan Chiropractic Group At , Howell, 48843, Mi

Our call center is responsible for answering phones and managing the schedule for the entire office. Extensive training will be completed and experience working with patient scheduling is preferred ...

Virtual Call Center Technician (Police)
By City of Rocky Mount At , Rocky Mount, 27804, Nc $22.08 - $33.12 an hour
KNOWLEDGE, SKILLS AND ABILITIES REQUIREMENTS
Experience working with Records Management Software (RMS) and Computer Aided Dispatch (CAD) police computer software applications.
Utilizes the Agencies Record Management System by looking up information and inputting new information regarding criminal investigations.
Prior experience working in a law enforcement office providing clerical and/or administrative support.
Intermediate or advanced level knowledge of Microsoft Office.
Experience researching criminal justice sensitive information using various police software databases.
Call Center Specialist Jobs
By Walmart At , Carrollton, 75006, Tx From $18 an hour
Healthcare insurance experience preferred with a focus on patient registration and eligibility requirements.
Remote work after 4 weeks of onsite training.
Financial benefits including 401(K), stock purchase plans, life insurance and more
One - Two years customer service experience in a fast paced customer service environment
You have EPIC system experience
Monday through Friday. Morning shift.

Are you looking for a job that offers flexible hours, competitive pay, and the chance to make a real difference? Look no further than a career in call center work! With a call center job, you'll have the opportunity to help customers with their needs while developing your communication and problem-solving skills. Plus, you'll get to work in a fast-paced, dynamic environment with plenty of opportunities for growth. So what are you waiting for? Start your journey to a rewarding career today!

Call center jobs involve providing customer service and support over the phone, via email, or through online chat. The job requires excellent communication and problem-solving skills, as well as the ability to remain calm and professional in difficult situations.

What is Call Center Skill Requirements?

• Excellent communication skills, both verbal and written
• Ability to remain calm and professional in difficult situations
• Ability to multitask and prioritize tasks
• Proficiency in customer service software and databases
• Knowledge of relevant products and services
• Ability to work independently and as part of a team

What is Call Center Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant products and services
• Proficiency in customer service software and databases

What is Call Center Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant products and services
• Knowledge of customer service software and databases

What is Call Center Experience?

• Previous customer service experience
• Experience in a call center environment

What is Call Center Responsibilities?

• Respond to customer inquiries via phone, email, or online chat
• Troubleshoot customer issues and provide solutions
• Provide accurate information about products and services
• Process orders, forms, and