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Call Center Tech 1 Jobs in Iowa

Communications Coord 1 (Call Center) - Night Shift 8Pm – 8Am
By LifeLink Foundation, Inc., At , Tampa, 33619
Processes organ offers from other organ procurement organizations, utilizing iTransplant.
Provides data entry of missed referrals for the OPOs.
Provides data entry of medical examiner referrals for LifeLink of Puerto Rico.
Must possess working knowledge of computer, mouse, and windows application.
Must have specific knowledge of the organization and roles of key contacts in order to route calls and follow-up messages.
Company paid Medical, Dental, Disability & Life Insurance
Utilities Tech 1 (Days) Jobs
By Iowa Workforce Development At Norwalk, IA, United States
Experience with Process Safety Management (PSM) preferred
Utilize CMMS to support the maintenance function including review, execution and documentation of scheduled/unscheduled work on a daily basis.
Competent in using CMMS System (Preferably SAP).
Ability to work with minimal supervision.
Ability to be flexible to shift priorities in a constantly changing, fast-paced work environment.
Highly effective multi-tasker; resourceful with a \"get-it-done, can-do\" attitude, a self-starter.
Csr 1 - Call Center(Remote Richmond-Va-North Chesterfield )
By Maximus At , Remote Up to $17.50 an hour
Attend meetings and trainings as requested and maintain up-to-date knowledge of all programs and systems.
Track and document all inquiries using the applicable systems.
Complete associated tasks according to the established guidelines.
Meet Quality Assurance (QA) and other key performance metrics.
Facilitate the fulfillment of caller requests for materials via mail, email, or download.
Transfer/refer consumers to appropriate entities according to the established guidelines.
Communications Coord 1 (Call Center) - Night Shift 8Pm – 8Am
By LifeLink Foundation, Inc. At , Tampa, 33619, Fl
Processes organ offers from other organ procurement organizations, utilizing iTransplant.
Provides data entry of missed referrals for the OPOs.
Provides data entry of medical examiner referrals for LifeLink of Puerto Rico.
Must possess working knowledge of computer, mouse, and windows application.
Must have specific knowledge of the organization and roles of key contacts in order to route calls and follow-up messages.
Company paid Medical, Dental, Disability & Life Insurance
Pharmacy Tech Support Call Center Representative (Home-Based)
By IQVIA At , Remote $18 an hour
Recognize operational challenges and suggest recommendations to management, as necessary
Call center experience required (3+ years preferred)
Experience in medical claim processing is a plus
Contract Remote Role – Location (Open to Remote US)
We are committed to providing equal employment opportunities for all, including veterans and candidates with disabilities. https://jobs.iqvia.com/eoe
Provide initial support for customer requests via telephone, email, fax, or other available means of contact to the Support Center
Communications Center Specialist 1 Jobs
By State of Iowa - Executive Branch At Johnston, IA, United States

link to view the job description.

Csr 1 - Call Center
By Maximus At , Remote Up to $18.04 an hour
Attend meetings and trainings as requested and maintain up-to-date knowledge of all programs and systems.
Track and document all inquiries using the applicable systems.
Complete associated tasks according to the established guidelines.
Meet Quality Assurance (QA) and other key performance metrics.
Facilitate the fulfillment of caller requests for materials via mail, email, or download.
Transfer/refer consumers to appropriate entities according to the established guidelines.
Call Center Advisor - Tier 1
By Vetsource At , Remote
Computer skills and knowledge, familiar with business apps and software programs. Instant messaging, Microsoft, G-Suite, and database programs
We welcome all applicants who qualify. While skills and experience matter, we love a good fit too!
1 Year customer service experience
Capacity and knowledge to troubleshoot basic technical issues, software updates, VPN, internet connectivity, passwords, etc.
Able to self-manage. Once trained, you can be trusted to get the job done right without constant feedback or hand-holding
Competitive pay and benefits including medical, vision, dental, life, and pet insurance
Health Center Manager 1 (Wa)_Health Center
By Planned Parenthood GNHI At , , Wa $35.49 - $59.14 an hour
Serves as a resource to staff on personnel and health center operation matters; must be knowledgeable and compliant with union contract.
Completes operational requirements by developing patient and staff schedules; following up on work results.
Education: BA/BS in related field preferred.
Patient Data software and EMR experience preferred.
Maintains positive and productive health center staff results by monitoring, coaching, counseling, and disciplining employees, and appraising job results.
Monitors/audits follow up file monthly, reporting as per protocol.
Clinician 1 (Wa)_Health Center
By Planned Parenthood GNHI At , , Wa $43.76 - $65.93 an hour
Proficient in Microsoft Office Suite and other software applications and has experience with EHR.
At least 1 year of experience providing women’s health care preferred.
Evaluates, diagnoses, and treats reproductive health concerns including preventive care, contraception, sexually transmitted infections, pregnancy, and common gynecological conditions.
In select health centers, evaluates, diagnoses and treats common acute self-limiting primary care conditions and hypertension, hypothyroidism and hyperlipidemia.
Serves as a delegator for support staff as required by state regulations (i.e. Medical Assistants).
License - Women’s Health Care Nurse Practitioner, Adult/Family Nurse Practitioner, Certified Nurse Midwife (ARNP, PA, or CNM)

Are you looking for a challenging and rewarding career in tech? Join our call center team and become a tech expert! We offer competitive pay and benefits, plus the opportunity to work with cutting-edge technology. Apply now and start your journey to success!

Call Center Tech 1 job is a customer service position that involves providing technical support to customers over the phone. The job requires excellent communication and problem-solving skills, as well as the ability to think quickly and accurately.

What is Call Center Tech 1 Skill Requirements?

• Excellent customer service skills
• Ability to troubleshoot technical issues
• Knowledge of computer hardware and software
• Ability to work in a fast-paced environment
• Excellent communication and interpersonal skills
• Ability to multitask

What is Call Center Tech 1 Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Technical certifications or training

What is Call Center Tech 1 Knowledge?

• Knowledge of computer hardware and software
• Knowledge of customer service principles and practices
• Knowledge of call center operations

What is Call Center Tech 1 Experience?

• Previous customer service experience
• Previous call center experience

What is Call Center Tech 1 Responsibilities?

• Respond to customer inquiries via phone, email, or chat
• Troubleshoot technical issues and provide solutions
• Provide accurate information about products and services
• Follow up with customers to ensure their satisfaction
• Document customer interactions and transactions
• Maintain customer records in a database