Call Center Representative Jobs
By UChicago Medicine AdventHealth Great Lakes At , Hinsdale, Il
Debt-free Education* (Certifications and Degrees without out-of-pocket tuition expense)
Maintain knowledge of CxC and AdventHealth offerings to provide exceptional services
Demonstrate through behavior AdventHealth's mission, vision, values and service standards as outlined in the organization's Whole Care Experience training
Maintain competence and use critical thinking skills to promptly resolve consumer inquiries within assigned functional area(s)
Create delightful customer experience by setting proper expectations and consistently following through with end- users
High School Grad or Equiv and 1+ years’ experience
Call Center Representative Health Information
By Denver Health At , Denver, 80204, Co $19.23 - $25.96 an hour
1-3 years Two years customer service or healthcare experience Required
Excellent customer focus/service, people skills, listening, verbal and written communication, problem solving and multitasking skills.
Knowledge of standardized scheduling, canceling, rescheduling, attendance procedures.
Knowledge of Commercial Insurance referral and authorization process is preferred.
Possess knowledge of PC applications (NT, Windows), healthcare applications and phone systems.
Resolves customer problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems. (15%)
Call Center Representative Jobs
By SonicJobs At Denver, CO, United States
At least 2 years of customer service experience (retail, call center, administrative, etc.) / the company is very open to experience
Someone who has experience taking phones calls in previous roles
Previous experience in the healthcare space / specifically dealing with prescriptions
Will be working in the MRO (medical review officer) department
Someone who prides themselves on their accuracy in a role
Someone who has the ability to multi-task (i.e. taking a call while entering notes and sending an email)

Are you looking for a job that offers great customer service and a chance to make a difference? Look no further! We are looking for an enthusiastic Call Center Representative/Showroom Representative to join our team. You will be the first point of contact for our customers, providing them with outstanding customer service and support. If you have a passion for helping people and a drive to succeed, this is the perfect job for you!

What is Call Center Representative Showroom Representative Job Skills Required?

• Excellent communication and interpersonal skills
• Ability to multitask and prioritize tasks
• Proficiency in computer software programs
• Ability to work in a fast-paced environment
• Ability to handle customer complaints and inquiries
• Ability to work independently and as part of a team

What is Call Center Representative Showroom Representative Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of telephone systems

What is Call Center Representative Showroom Representative Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of telephone systems
• Knowledge of product lines and services

What is Call Center Representative Showroom Representative Job Experience?

• Previous customer service experience
• Previous experience in a call center or showroom environment

What is Call Center Representative Showroom Representative Job Responsibilities?

• Answer incoming calls and respond to customer inquiries
• Provide customers with product and service information
• Process orders, forms, and applications
• Handle customer complaints and inquiries
• Troubleshoot customer issues and provide solutions
• Follow up with customers to ensure satisfaction
• Update customer information in the customer service database
• Document and log customer service interactions
• Identify and escalate priority issues
• Research required information using available resources