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Call Center Representative Showroom Representative Jobs in Massachusetts

Call Center Representative Jobs
By Mass Bay Credit Union At Boston, MA, United States
Cross-trains for other functions within the branch/department and performs those responsibilities as requested.
Informs members of credit union products and services, explaining features and benefits; and cross-sells products and services when appropriate.
Work requires general knowledge of all Credit Union products and services.
Requires education equivalent to a four-year high school education. Proficiency with computer software applications is required.
Position requires one year of member service or call center experience in a bank or credit union.
Intermediate mathematical skill required (adding, subtracting, multiplying, dividing, percentages, interest) are required.
Accredited Representative Jobs
By Open Door Immigration Services At Beverly, MA, United States
Excellent time management skills and solution-based approaches to problem solving
Experience working in diverse populations
Receive documents from clients, ensure color and clarity standards are met
Prepare and monitor USCIS and National Visa Center applications
Scan and file all legal documents, creating files for new matters and updating existing files
Mail to post office, USCIS and client, add receipts to paper files
Call Center Representative I - Full Time - Swansea Ma
By Cardi's Furniture At Swansea, MA, United States
Reports promptly errors found to management and assists, if necessary, in resolving the errors.
Provides feedback to management for possible improvements.
Participates in training sessions, which will improve and reinforce own knowledge and skills.
Reports to management potential safety issues, hazards or violations.
Assists in maintaining security by reporting suspicious activity to management.
Communicate effectively the features and benefits of the warranty programs.

Are you looking for a job that offers great customer service and a chance to make a difference? Look no further! We are looking for an enthusiastic Call Center Representative/Showroom Representative to join our team. You will be the first point of contact for our customers, providing them with outstanding customer service and support. If you have a passion for helping people and a drive to succeed, this is the perfect job for you!

What is Call Center Representative Showroom Representative Job Skills Required?

• Excellent communication and interpersonal skills
• Ability to multitask and prioritize tasks
• Proficiency in computer software programs
• Ability to work in a fast-paced environment
• Ability to handle customer complaints and inquiries
• Ability to work independently and as part of a team

What is Call Center Representative Showroom Representative Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of telephone systems

What is Call Center Representative Showroom Representative Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of telephone systems
• Knowledge of product lines and services

What is Call Center Representative Showroom Representative Job Experience?

• Previous customer service experience
• Previous experience in a call center or showroom environment

What is Call Center Representative Showroom Representative Job Responsibilities?

• Answer incoming calls and respond to customer inquiries
• Provide customers with product and service information
• Process orders, forms, and applications
• Handle customer complaints and inquiries
• Troubleshoot customer issues and provide solutions
• Follow up with customers to ensure satisfaction
• Update customer information in the customer service database
• Document and log customer service interactions
• Identify and escalate priority issues
• Research required information using available resources