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Call Center Representative Showroom Representative Jobs in Michigan

Bilingual Call Center Representative
By Xtend At Grand Rapids, MI, United States
Demonstrate the ability and professionalism to interact with key management staff and clients both on the phone and in person.
Develop knowledge of standard credit union operation & credit union terms
Develop efficient navigation skills through credit union websites & the ROE
Develop knowledge of CU*BASE Loan Application Processing
Develop knowledge to provide daily support to Web Chat for both credit union and third-party accounts
Develop knowledge to provide daily support to electronic Bill Pay Systems as needed
Call Center Representative Jobs
By All-Weather Seal of West Michigan At Lowell, MI, United States

THIS IS FOR AN IN-PERSON POSITION ONLY, LOCATED IN LOWELL, MI

SEEKING CANDIDATES WITH SOME EVENING AVAILABILITY

Are you looking for a job that offers great customer service and a chance to make a difference? Look no further! We are looking for an enthusiastic Call Center Representative/Showroom Representative to join our team. You will be the first point of contact for our customers, providing them with outstanding customer service and support. If you have a passion for helping people and a drive to succeed, this is the perfect job for you!

What is Call Center Representative Showroom Representative Job Skills Required?

• Excellent communication and interpersonal skills
• Ability to multitask and prioritize tasks
• Proficiency in computer software programs
• Ability to work in a fast-paced environment
• Ability to handle customer complaints and inquiries
• Ability to work independently and as part of a team

What is Call Center Representative Showroom Representative Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of telephone systems

What is Call Center Representative Showroom Representative Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of telephone systems
• Knowledge of product lines and services

What is Call Center Representative Showroom Representative Job Experience?

• Previous customer service experience
• Previous experience in a call center or showroom environment

What is Call Center Representative Showroom Representative Job Responsibilities?

• Answer incoming calls and respond to customer inquiries
• Provide customers with product and service information
• Process orders, forms, and applications
• Handle customer complaints and inquiries
• Troubleshoot customer issues and provide solutions
• Follow up with customers to ensure satisfaction
• Update customer information in the customer service database
• Document and log customer service interactions
• Identify and escalate priority issues
• Research required information using available resources