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Call Center CSR Jobs

Csr 1 - Call Center(Remote Richmond-Va-North Chesterfield )
By Maximus At , Remote Up to $17.50 an hour
Attend meetings and trainings as requested and maintain up-to-date knowledge of all programs and systems.
Track and document all inquiries using the applicable systems.
Complete associated tasks according to the established guidelines.
Meet Quality Assurance (QA) and other key performance metrics.
Facilitate the fulfillment of caller requests for materials via mail, email, or download.
Transfer/refer consumers to appropriate entities according to the established guidelines.
Quality Assurance Analyst/ Call Center / Customer Service / Csr
By Golden State Water Company At , San Dimas, 91773 $64,966 - $108,280 a year
Project management or closely related experience preferred
Superior skills with Microsoft Office applications; ability to use data query/data management tools extremely helpful (Access, SQL, Business Objects)
Experience with Oracle CC&B application and project management software preferred
Energetic and self-motivated team player with ability to work effectively and collaboratively with management and staff
Ensures all centralized customer services related processes are in compliance with Sarbanes Oxley requirements, regulatory and company performance standards
Ensures department processes are properly documented and followed, and that policies and procedures are in compliance with regulatory and internal requirements
Tier 2 Csr - Call Center
By Maximus At , Remote From $14.13 an hour
Accept new knowledge to policy and procedures concerning state programs and integrate it with resource materials to answer client concerns.
High School diploma or equivalent with 1-3 years of experience.
Respond effectively to all forms of inbound and outbound contacts.
Process workflow documents, which include, income, identity, and other eligibility verification documents.
Csr 1 - Call Center
By Maximus At , Remote Up to $18.04 an hour
Attend meetings and trainings as requested and maintain up-to-date knowledge of all programs and systems.
Track and document all inquiries using the applicable systems.
Complete associated tasks according to the established guidelines.
Meet Quality Assurance (QA) and other key performance metrics.
Facilitate the fulfillment of caller requests for materials via mail, email, or download.
Transfer/refer consumers to appropriate entities according to the established guidelines.
Call Center Csr Jobs
By WSP At , Aurora, 80018, Co $19.80 an hour
Internet requirements: able to support our business as well as support the needs of your household.
Ability to adhere to attendance requirements
Knowledge to operate computer keyboard and office equipment
Six (6) months or more Customer Service experience required
Basic computer skills, including navigating between multiple screens.
Must be able to pass Skills Assessment Tests to be considered for an interview
Consumer Collector - Collection Call Center - Firstbank Pr
By FirstBank Florida At , San Juan, Pr
Customer service: Manages difficult or emotional customer situations and responds promptly to customer needs
This position has no direct supervisory responsibilities.
Team Work: Contributes to building a positive team spirit
Ethics: Treats people with respect and upholds organizational values
Quality: Demonstrates accuracy and thoroughness and looks for ways to improve and promote quality
Good verbal and written communication in both English and Spanish.
Rn - Clinic Call Center Registered Nurse - Incentive Pay - Avondale Business Center
By UAB Medicine - UA Health Services Foundation (UAHSF) At , Birmingham, Al

UA Health Services Foundation (UAHSF) is proud to be an AA/EOE/M/F/Vet/Disabled employer.

Call Center Supervisor Jobs
By Global Atlantic Financial Group At , Hartford, Ct $67,000 - $129,000 a year
Four year college degree required or equivalent education and experience
Other responsibilities may be assigned
Minimum 4 years in an inbound/outbound customer focused call center; prior supervisory experience desired
Knowledge of annuities and life insurance is preferred
Superior written and verbal communication skills
Exceptional analytical and listening skills
Call Center Rn Jobs
By Erlanger Health System At Chattanooga, TN, United States

Job Summary: A registered professional nurse employed by Erlanger Medical Center. Medical Call Center nurse is responsible for indirect care of the patient through information given telephonically. ...

Are you looking for a job that will give you the opportunity to use your customer service skills to make a difference? Look no further! We are looking for an enthusiastic and motivated Call Center Customer Service Representative to join our team. You will be responsible for providing excellent customer service to our clients and helping them with their inquiries. If you have a passion for helping people and a desire to work in a fast-paced environment, then this is the job for you!

Call Center Customer Service Representative (CSR) job is a customer service role that involves providing customer service support to customers over the phone, via email, or through online chat.

What is Call Center CSR Skills Required?

• Excellent communication and interpersonal skills
• Ability to handle customer inquiries and complaints
• Ability to multitask and prioritize tasks
• Proficiency in computer applications
• Ability to work in a fast-paced environment
• Knowledge of customer service principles and practices

What is Call Center CSR Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service software, databases, and tools

What is Call Center CSR Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of call center telephony and technology
• Knowledge of relevant products and services

What is Call Center CSR Experience?

• Previous customer service experience
• Previous experience in a call center environment

What is Call Center CSR Responsibilities?

• Respond to customer inquiries and complaints
• Provide accurate information about products and services
• Troubleshoot customer issues and provide solutions
• Process orders, forms, and applications
• Follow up with customers to ensure their satisfaction
• Update customer information in the customer service database