Call Center CSR Jobs in Ohio , Employment

Are you looking for a job that will give you the opportunity to use your customer service skills to make a difference? Look no further! We are looking for an enthusiastic and motivated Call Center Customer Service Representative to join our team. You will be responsible for providing excellent customer service to our clients and helping them with their inquiries. If you have a passion for helping people and a desire to work in a fast-paced environment, then this is the job for you!

Call Center Customer Service Representative (CSR) job is a customer service role that involves providing customer service support to customers over the phone, via email, or through online chat.

What is Call Center CSR Skills Required?

• Excellent communication and interpersonal skills

• Ability to handle customer inquiries and complaints

• Ability to multitask and prioritize tasks

• Proficiency in computer applications

• Ability to work in a fast-paced environment

• Knowledge of customer service principles and practices

What is Call Center CSR Qualifications?

• High school diploma or equivalent

• Previous customer service experience

• Knowledge of customer service software, databases, and tools

What is Call Center CSR Knowledge?

• Knowledge of customer service principles and practices

• Knowledge of call center telephony and technology

• Knowledge of relevant products and services

What is Call Center CSR Experience?

• Previous customer service experience

• Previous experience in a call center environment

What is Call Center CSR Responsibilities?

• Respond to customer inquiries and complaints

• Provide accurate information about products and services

• Troubleshoot customer issues and provide solutions

• Process orders, forms, and applications

• Follow up with customers to ensure their satisfaction

• Update customer information in the customer service database