Hr Business Advisor – Contractor Jobs in Arkansas

1 year of experience in Client Service, Human Resources, HR Education, or combination of all.

Offers innovative solutions or overcomes objections when resolving problems.

Advises clients regarding human resources matters, best practices, and employee handbook options.

Identifies and clearly responds to client human resources and employment law inquiries/concerns utilizing appropriate resources.

Builds strong client relationships and provides high quality service in an effort to maintain high client satisfaction and retention.

Proactively and reactively follows up with clients as necessary regarding any HR or employment law topic.

HR Domain Knowledge with at least 1-2 years experience in a client facing role (HR Preferred)

Provide human resources guidance, information, and education to employees (customers) at all levels while focusing on exceptional customer service.

Monitor personal Service Level Agreements for responsiveness, turnaround time, and employee experience.

Experience with Servicenow or a similar ticketing system

Excellent verbal and written communication skills

Exceptional customer service skills with a continuous improvement mentality

Identifies and implements controls and procedures to mitigate risks supporting operational and strategic risk management efforts.

Responsible for escalating issues and findings to appropriate stakeholders, including senior management.

Bachelor's degree or equivalent education and work experience. Master's degree preferred.

Remains current on regulatory policy, program standards and work procedures ensuring proper compliance with processes and requirements are followed.

Typically requires a minimum of 8 years of related experience with a bachelor’s or equivalent.

Effective written and verbal communication skills with a demonstrated ability to create processes and work procedures.

Train new hires and mentor them to have strong knowledge and hands-on experience and grow with us.

Work closely with senior leadership to define and deliver business requirements, strategies, and roadmaps.

Strong hands-on experience handling HR processes in the staffing industry.

Good knowledge in one or more of expertise in business development, sales, and marketing.

Provide the team with the right direction concerning HR operations of contract staffing onboarding.

Collaborate with the team to implement and build a reliable, solid HR system that streamlines all HR processes efficiently.

Top Skills:Experience in a service center environment.

Knowledge and understanding of HR systems and platforms (Workday, SAP, ServiceNow, TimeTrack/Kronos, Avaya).

Knowledge of theories, practices, and procedures in HR.

Responsibilities:As an HR Direct Advisor, you'll be expected to operate autonomously to apply sound judgment and critical thinking to solve problems.

Experience:Experience in a service center environment highly desirable

Knowledge of theories, practices, and procedures in HR a plus

Minimum two years of recent HR experience; preferably within a professional services firm

Bachelor's degree from accredited college/university or equivalent experience

Assist with manual I-9 process for new hires

Provide new hires with necessary instructions for I-9 form

Troubleshoot issues with new hires

Enter I-9 information into E-Verify database