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Bioinformatics Software Support Specialist Jobs

Software Support Specialist Jobs
By Recruiting from Scratch At Texas, United States
Actively participate in knowledge-sharing activities, such as training and documentation, to ensure continuous improvement of the support team’s capabilities.
Strong SQL skills with experience in SQL scripting, stored procedures, and data analysis.
Respond to and resolve customer inquiries and concerns through phone, email, chat, or remote desktop support.
Identify opportunities for process improvement and recommend solutions to enhance the customer support experience.
3+ years of experience in software support, preferably in a retail environment.
Strong problem-solving and analytical skills with a keen attention to detail.
Associate Software Support Specialist
By Tyler Technologies At United States
Proactively improve knowledge and develop analytical and technical skills.
Resolve issues of basic to moderate complexity utilizing knowledge of established guidelines, company policies, and contract specifications.
Bachelor's degree in related field or equivalent experience preferred.
Effective decision making and problem solving skills involving troubleshooting basic to moderate issues.
Excellent written and verbal communication skills.
Communicate professionally, clearly, and appropriately with clients and coworkers.
Software Support Specialist Jobs
By Fluidra North America At , Carlsbad, 92010 $65,000 - $75,000 a year
Successful experience in software support and business management.
Proficient in: Microsoft Office Products (Excel, PowerPoint, Word, Access), Google products, MS SQL Server Management Studio, iOS and Android App testing.
2+ years of work experience in a software support or training environment.
High school diploma or equivalent, AA, certification or bachelor’s degree preferred.
Full range of health benefits including medical, dental & vision, short & long-term disability
Educational assistance up to $7,000 per year
Software Support Specialist Jobs
By ZEISS Group At Washington, DC, United States
Perform additional functions as required by the business needs and requested by management.
Comfortable in dealing directly with customers, representatives, and distributors, as well as with senior levels of management within the organization. 
Track bugs and provide feedback to development team on bugs and potential software enhancements to improve the customer experience.
When required and approved by manager, assist with software product training for internal ZEISS colleagues. 
Python and/or Matlab programming skills are a key enabler
Is skilled in performing all duties and functions of those supervised.
Software Support Specialist Jobs
By Tyler Technologies At ,
Uses Tyler’s client management system to create, track, and/or update details on the specific of client issue(s).
Commits to expanding technological skills and knowledge of the Tyler products.
Responsibly communicates to all parties involved in issue resolution to meet and manage client expectations.
Contributes to company knowledge library and/or Tyler Community.
Bachelor's degree in related field or equivalent experience.
Effective decision making and problem solving skills involving troubleshooting basic to moderate issues.
Software Support Specialist Jobs
By The Equity Engineering Group At , Beachwood, 44122, Oh $70,000 - $95,000 a year
Continuous Improvement: Contribute to the improvement of support processes, tools, and strategies to enhance the overall customer support experience.
Cooperation - Offers assistance and support to co-workers; solicits and applies customer feedback (internal and external).
Use of Technology/Applicable Software - experience with JIRA or similar.
Bachelor's Degree in an Information Technology related field (or equivalent work experience).
Software Updates and Upgrades: Collaborate with customers to plan and execute software updates and upgrades, ensuring minimal disruption and successful implementation.
Customer Feedback: Actively gather feedback from customers regarding software usability, functionality, and overall satisfaction. Advocate for customer needs within the organization.
Software Support Specialist Jobs
By E2G | The Equity Engineering Group, Inc. At United States
Continuous Improvement: Contribute to the improvement of support processes, tools, and strategies to enhance the overall customer support experience.
Cooperation - Offers assistance and support to co-workers; solicits and applies customer feedback (internal and external).
Use of Technology/Applicable Software - experience with JIRA or similar.
Bachelor's Degree in an Information Technology related field (or equivalent work experience).
Location: Houston, TX or Shaker Heights, OH or Remote opportunities within United States.
Software Updates and Upgrades: Collaborate with customers to plan and execute software updates and upgrades, ensuring minimal disruption and successful implementation.
Bioinformatics Software Engineer I
By Memorial Sloan Kettering Cancer Center At New York, NY, United States
Experience with Javascript/Typescript, React, HTML, and CSS
Experience with Java, Python, or equivalent server-side languages
Proven experience with databases, such as MySQL
Experience developing in teams using Git/GitHub or other source code control
Collaborate with cancer researchers and clinicians to translate research problems and clinical needs into software solutions.
Design new interactive features, taking them quickly from prototype to production.
Software Support Specialist Jobs
By Azalea Health At Atlanta, GA, United States
Manage the help content and support ticketing system
Maintain current, relevant knowledge of Azalea's software products and services
Prior experience in Healthcare or Healthcare IT preferred
Excellent verbal and written communication skills
Excellent computer skills with strong proficiency in web-based and SaaS applications
Competitive and comprehensive benefits: Coverage options to support the whole person, including full medical, dental, vision, and life insurance
Software Support Specialist Jobs
By SmartCOP At Florida, United States
Good time management and prioritization skills;
Experience troubleshooting in a technical support environment;
Basic computing and networking knowledge;
Excellent customer service skills and interpersonal skills;
Experience in a Windows environment;
Technical Skills that will help:
Software Support Specialist Jobs
By Stellar Professionals At Richmond, VA, United States
Demonstrated ability to work with all levels of management, customers, and vendors to resolve problems
Experience in providing information technology technical support either in software or some other IT
Requires excellent written and verbal skills as well as IT savvy to assist customers
Demonstrated ability to ability to interpret complex information and provide informed analyses
Demonstrated ability to use Microsoft Office suite
Software Trainer / Support Specialist
By AIMS, Inc At , Monroe, 71201, La
Experience with Microsoft SQL such as querying and database management
Problem solving capacity with effective project management skills
We are looking for a highly skilled candidate with these qualifications:
Bookkeeping / accounting or training experience
Strong computer skills in Microsoft platform software
As a Client Services Analyst your job duties may include:
Clinical Software Support Specialist I
By Cochlear Ltd At , Lone Tree, 80124, Co $28.85 an hour
Experience working with Quality and Customer Relationship Management systems
Experience with remote desktop applications (e.g., GoToAssist, Microsoft Teams, or TeamViewer)
Provide troubleshooting support for software and related hardware issues via phone and remote desktop tools.
Provide troubleshooting support to our professional customers with software and related hardware issues via phone and remote desktop tools.
1-3 Years of Experience providing Tier 1 customer support and troubleshooting for software products, as well as installing and upgrading software
Provide software support to audiology professionals and Cochlear field staff.
Software Support Specialist Jobs
By amdocs At , San Francisco, Ca $90,000 - $100,000 a year
Get a chance to gain valuable experience and wide knowledge of Software integrative systems!
5 years’ experience as a Software Support Engineer
Investigate, debug and reproduce issues, provide fixes and workarounds, and verify changes to ensure continued operability of the software solution.
Analyze production issues from the business and application/code perspective and outlines corrective actions.
Technical focal point with other teams to resolve cross product/solution issues.
Ownership and accountability of specific modules within an application and provide technical support and mentorship in problem resolution for complex issues.
Software Support Specialist Jobs
By Salient Management Company At United States
Associates or B.S. degree in information systems or computer programming and 3-5 years of prior experience.
Ensure internal and external clients receive initial assistance for operational issues and inquires.
Serve as client’s primary technical contact.
Deliver friendly and prompt responses to incoming technical questions and requests requiring troubleshooting.
Communicate to team members and clients in professional manner.
Ability to work in a team setting
Software Support Specialist Jobs
By Harris Computer Systems At , Remote $20 an hour
Good time management and prioritization skills;
Experience troubleshooting in a technical support environment;
Basic computing and networking knowledge;
Excellent customer service skills and interpersonal skills;
Experience in a Windows environment;
Technical Skills that will help:
Software Support Specialist (Remote)
By FEI Systems At United States
Must be able to work within tight deadlines and be adept at balancing shifting priorities and time management.
Communicate customer priorities regarding bugs to project managers.
Work with Account Managers to convey release information to customers.
Work with Release Manager to determine release schedule with customers.
Prior experience investigating software issues.
Prior Scrum experience and experience in an Agile environment

Are you looking for a challenging and rewarding career in Bioinformatics Software Support? We are looking for a Bioinformatics Software Support Specialist to join our team and provide technical support to our customers. You will be responsible for troubleshooting and resolving software issues, providing technical advice and guidance, and helping to develop and maintain our software products. If you have a passion for Bioinformatics and a desire to help others, this could be the perfect job for you!

Overview:

A Bioinformatics Software Support Specialist is responsible for providing technical support and assistance to users of bioinformatics software. They are responsible for troubleshooting software issues, providing training and support to users, and helping to develop and maintain software systems.

Detailed Job Description:

A Bioinformatics Software Support Specialist is responsible for providing technical support and assistance to users of bioinformatics software. This includes troubleshooting software issues, providing training and support to users, and helping to develop and maintain software systems. The Bioinformatics Software Support Specialist must have a strong understanding of bioinformatics software and be able to provide technical support and guidance to users. They must also be able to work with other departments to ensure that software systems are running smoothly and efficiently.

What is Bioinformatics Software Support Specialist Job Skills Required?

• Knowledge of bioinformatics software and systems
• Excellent problem-solving and troubleshooting skills
• Ability to provide technical support and guidance to users
• Ability to work with other departments to ensure software systems are running smoothly
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team

What is Bioinformatics Software Support Specialist Job Qualifications?

• Bachelor’s degree in computer science, bioinformatics, or a related field
• Experience with bioinformatics software and systems
• Knowledge of programming languages such as Python, R, and Java
• Knowledge of database systems such as MySQL and Oracle
• Knowledge of Linux/Unix operating systems

What is Bioinformatics Software Support Specialist Job Knowledge?

• Knowledge of bioinformatics software and systems
• Knowledge of programming languages such as Python, R, and Java
• Knowledge of database systems such as MySQL and Oracle
• Knowledge of Linux/Unix operating systems

What is Bioinformatics Software Support Specialist Job Experience?

• Experience with bioinformatics software and systems
• Experience providing technical support and guidance to users
• Experience working with other departments to ensure software systems are running smoothly

What is Bioinformatics Software Support Specialist Job Responsibilities?

• Troubleshoot software issues and provide technical support and guidance to users
• Develop and maintain software systems
• Train users on bioinformatics software
• Work with other departments to ensure software systems are running smoothly
• Monitor software systems and ensure they are up-to-date and secure