Online Operations Agent Iii
By Facebook At Austin, Texas Metropolitan Area, United States
• Collaborating with our Payments Team in supporting new product launch requirements.
• Verbal and written communication skills, attention to detail, customer service skills and interpersonal skills.
• Ability to work independently and manage one’s time.
• Previous experience with computer applications, such as Microsoft Word and PowerPoint.
• Obtain and examine all relevant information to assess validity of complaints/issues and to determine possible causes.
• Ability to accurately document and record customer/client information.
Online Chat Support Agent Ii
By ESET, LLC At , Milwaukee
Key Technical Skills, Knowledge, and Qualifications
Meet and exceed bi-annual goals set forth by Customer Care Management.
Assist in creating and updating solutions for our Knowledgebase for training and information purposes.
Perform remote analysis and diagnosis of customer issues and recommend and/or implement corrective solutions.
A+ certification is required. Additional certifications including Network+, Security+ or Microsoft Desktop Support Engineer/Microsoft Certified Professional (MCP) certifications are highly desired.
Maintain the highest level of quality by resolving issues with the correct info in a timely manner.
Online Chat Specialist Jobs
By The River Group LLC At Phoenix, AZ, United States

Our growing business is looking for skilled problem solvers to join our team as an Online Chat Specialist (Entry Level). We need an enthusiastic individual who can chat online with visitors and answer ...

Online Chat Specialist Jobs
By The River Group LLC At Houston, TX, United States

Our growing business is looking for skilled problem solvers to join our team as an Online Chat Specialist (Entry Level). We need an enthusiastic individual who can chat online with visitors and answer ...

Online Chat Supports Jobs
By AIMHI At United States

As an online chat support agent, your primary responsibility is to deliver exceptional customer service through chat interactions. You'll be responsible for promptly responding to customer inquiries, ...

Online Email/Chat Specialist
By Hawkins Personnel Group, WBE HUB Certified At Texas, United States
Ability to set priorities and manage time effectively
Update job knowledge by studying new product descriptions
At least 1 year of live chat, social media, or email communication experience
Advanced written communication skills are required
Customer service experience is required
Experience in virtual work environments preferred (technology and virtual-based)
Inspiro Boost Infinite Voice/Chat Agent
By inspiro At Coeur d'Alene, ID, United States
Time Management:Effectively manage time and prioritize tasks to meet service level agreements and individual performance targets.
Data Entry:Accurately enter and update customer information in the company\'s database. Maintain detailed and organized records of all interactions and transactions.
Continuous Learning:Stay updated on industry trends, customer service techniques, and product knowledge through training sessions, workshops, and self-study.
Previous experience in a call center or customer service role is preferred.
Excellent verbal and written com unication skills in English.
Strong problem-solving and decision-making abilities.
Online Operations Agent Iv
By Facebook At New York, NY, United States
• Escalate issues to different cross-functional teams, and monitoring escalations for end-to-end case management.
• Excellent verbal and written communication skills, with strong attention to detail.
• Outstanding customer service skills and the ability to build rapport with customers.
• Strong interpersonal skills and the ability to work collaboratively in a team environment.
• Ability to work independently and manage one’s time effectively.
• Previous customer service or call center experience preferred.
Online Diamond Jewelry Chat
By Rare Carat At United States
GIA Graduate Gemologist Diploma or similar education required
Strong organizational and problem-solving skills
Experienced closer using a friendly, outgoing, professional approach
Provide feedback to improve systems and elevate the customer experience
Experienced in jewelry customer service and sales
Strong jewelry or other luxury product sales experience
Online Chat Specialist Jobs
By banci banci At United States
- Providing feedback to the product development team to improve the customer experience
- 1+ year of experience in customer support or related field
- Excellent written and verbal communication skills
- Ability to work independently in a remote environment
- Responding to customer inquiries via email, phone, and chat in a timely and professional manner
- Providing customers with accurate product information and resolving technical issues
Chat Agent Jobs
By Dramatix Decor At United States
Ability to manage multiple tasks at once.
Building good relationships with customers.
Resolving complaints and following up on resolutions.
High school diploma or equivalent.
Ability to adapt to different personalities.
Online Chat Specialist Jobs
By EOI Consulting Group, LLC At San Diego, CA, United States

Our growing business is looking for skilled problem solvers to join our team as an Online Chat Specialist (Entry Level). We need an enthusiastic individual who can chat online with visitors and answer ...

Online Chat Specialist Jobs
By EOI Consulting Group, LLC At Chicago, IL, United States

Our growing business is looking for skilled problem solvers to join our team as an Online Chat Specialist (Entry Level). We need an enthusiastic individual who can chat online with visitors and answer ...

Online Chat Specialist Jobs
By EOI Consulting Group, LLC At Philadelphia, PA, United States

Our growing business is looking for skilled problem solvers to join our team as an Online Chat Specialist (Entry Level). We need an enthusiastic individual who can chat online with visitors and answer ...

Online Chat Specialist Jobs
By EOI Consulting Group, LLC At Jacksonville, FL, United States

Our growing business is looking for skilled problem solvers to join our team as an Online Chat Specialist (Entry Level). We need an enthusiastic individual who can chat online with visitors and answer ...

Online Operations Agent Ii
By Facebook At New York, NY, United States
• Escalate issues to different cross-functional teams, and monitoring escalations for end-to-end case management.
• Excellent verbal and written communication skills, with strong attention to detail.
• Outstanding customer service skills and the ability to build rapport with customers.
• Strong interpersonal skills and the ability to work collaboratively in a team environment.
• Ability to work independently and manage one’s time effectively.
• Previous customer service or call center experience preferred.
Online Operations Agent Jobs
By Facebook At New York, NY, United States
• Escalate issues to different cross-functional teams, and monitoring escalations for end-to-end case management.
• Excellent verbal and written communication skills, with strong attention to detail.
• Outstanding customer service skills and the ability to build rapport with customers.
• Strong interpersonal skills and the ability to work collaboratively in a team environment.
• Ability to work independently and manage one’s time effectively.
• Previous customer service or call center experience preferred.
Online Chat Specialist Jobs
By EOI Consulting Group, LLC At Seattle, WA, United States

Our growing business is looking for skilled problem solvers to join our team as an Online Chat Specialist (Entry Level). We need an enthusiastic individual who can chat online with visitors and answer ...

Online Operations Agent Jobs
By Facebook At United States
2+ years of experience in operations, customer support, technical support, or account/partner management
Provide our partners with a delightful, high touch and effective support experience
Operationalize processes to improve partner experience
Help build and maintain a central knowledge base
Experience using Excel and/or basic data & insights tools
Strong written and verbal communication skills
Online Operations Agent Ii
By Facebook At Palo Alto, CA, United States
2+ years of experience in operations, customer support, technical support, or account/partner management
Provide our partners with a delightful, high touch and effective support experience
Operationalize processes to improve partner experience
Experience using Excel and/or basic data & insights tools
Strong written and verbal communication skills
Experience in the media industry, support or operations

Are you looking for a job that combines your customer service skills with the latest technology? Look no further! We are looking for an Assisted Selling Online Chat Agent to join our team and provide exceptional customer service to our customers. As an Assisted Selling Online Chat Agent, you will be responsible for providing personalized customer service and helping customers find the perfect product for their needs. You will also be responsible for helping customers with any technical issues they may have. If you are looking for a job that is both challenging and rewarding, then this is the perfect opportunity for you!

What is Assisted Selling Online Chat Agent Skill Requirements?

• Excellent written and verbal communication skills
• Ability to multi-task and prioritize tasks
• Ability to work independently and as part of a team
• Ability to handle customer inquiries in a professional and courteous manner
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software, databases, and tools
• Ability to type quickly and accurately

What is Assisted Selling Online Chat Agent Qualifications?

• High school diploma or equivalent
• Previous experience in customer service or a related field
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software, databases, and tools
• Ability to type quickly and accurately

What is Assisted Selling Online Chat Agent Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software, databases, and tools
• Knowledge of online chat platforms

What is Assisted Selling Online Chat Agent Experience?

• Previous experience in customer service or a related field
• Previous experience in online chat customer service

What is Assisted Selling Online Chat Agent Responsibilities?

• Respond to customer inquiries in a timely and professional manner
• Provide accurate information about products and services
• Assist customers with their orders and inquiries
• Resolve customer complaints and issues
• Monitor