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Assisted Selling Online Chat Agent Jobs in District of Columbia

Online Operations Agent Iii
By Facebook At Austin, Texas Metropolitan Area, United States
• Collaborating with our Payments Team in supporting new product launch requirements.
• Verbal and written communication skills, attention to detail, customer service skills and interpersonal skills.
• Ability to work independently and manage one’s time.
• Previous experience with computer applications, such as Microsoft Word and PowerPoint.
• Obtain and examine all relevant information to assess validity of complaints/issues and to determine possible causes.
• Ability to accurately document and record customer/client information.

Are you looking for a job that combines your customer service skills with the latest technology? Look no further! We are looking for an Assisted Selling Online Chat Agent to join our team and provide exceptional customer service to our customers. As an Assisted Selling Online Chat Agent, you will be responsible for providing personalized customer service and helping customers find the perfect product for their needs. You will also be responsible for helping customers with any technical issues they may have. If you are looking for a job that is both challenging and rewarding, then this is the perfect opportunity for you!

What is Assisted Selling Online Chat Agent Skill Requirements?

• Excellent written and verbal communication skills
• Ability to multi-task and prioritize tasks
• Ability to work independently and as part of a team
• Ability to handle customer inquiries in a professional and courteous manner
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software, databases, and tools
• Ability to type quickly and accurately

What is Assisted Selling Online Chat Agent Qualifications?

• High school diploma or equivalent
• Previous experience in customer service or a related field
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software, databases, and tools
• Ability to type quickly and accurately

What is Assisted Selling Online Chat Agent Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software, databases, and tools
• Knowledge of online chat platforms

What is Assisted Selling Online Chat Agent Experience?

• Previous experience in customer service or a related field
• Previous experience in online chat customer service

What is Assisted Selling Online Chat Agent Responsibilities?

• Respond to customer inquiries in a timely and professional manner
• Provide accurate information about products and services
• Assist customers with their orders and inquiries
• Resolve customer complaints and issues
• Monitor