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Assistant Manager Guest Relations Jobs

Guest Relations Manager Jobs
By Stay In OKC At Oklahoma City Metropolitan Area, United States
Strong time management skills, ability to assess and manage priorities, excellent verbal and written communication skills
Have experience with customer services, digital marketing, online advertising, some basic design skill
Personal coaching session with management team
Ability to handle multiple projects at the same time as well as prioritize and manage time efficiently
Approach job duties with a sense of ownership, confidentiality, commitment, honesty, loyalty and integrity
100% remote position so you can be anywhere
Manager Guest Relations - Remote | Wfh
By Get It Recruit - Hospitality At Florida, United States

We are a dynamic and customer-centric organization seeking a Manager of Guest Relations to join our team. We are committed to delivering exceptional experiences to our guests and maintaining our ...

Manager, Guest Relations Jobs
By Crystal Cruises At Aventura, FL, United States
Lead and support various ongoing projects as well as manage daily tasks in an organized manner.
Manage the guest evaluations and ensure that data is appropriately recorded along with owning follow up on any outstanding concerns.
Experience in consulting, coordination with IT/Data/Analytics teams, and relationship-building
Strong copywriting, editing and proofreading skills.
Must be highly detailed-oriented with strong organizational and follow-up skills.
Ability to multi-task and thrive in a fast-paced environment where strategic brand-building efforts are priority – start-up experience a plus.
Assistant Guest Experiences Manager I
By Great Parks At Cincinnati, OH, United States
Assist and lead boathouse staff in performance of job duties and responsibilities.
Refer any disciplinary issues to the Guest Experiences Manager for review
Performs job duties in accordance with Great Parks policies, procedures, and performance expectations.
Enforce work rules such as dress and personal hygiene requirements.
Enforces food and beverage preparation requirements to ensure quality of service and food products to guests.
Be required to fill in shifts for absences, as well as provide additional assistance during peak activity times.
Assistant Front Office/ Guest Relations Manager
By Cipriani At New York, NY, United States
SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES:
Participating in training and development programs to improve job skills and knowledge
Performing other duties as assigned by the management team.
A bachelor's degree in luxury hospitality management, business administration, or a related field is preferred.
An understanding of budgeting, forecasting, and revenue management, as well as the ability to analyze financial reports, is desirable.
Proficiency in computer systems and software, including property management systems (PMS), central reservation systems (CRS), and Microsoft Office, is important.
Guest Relations Manager Jobs
By Spanish Peaks Mountain Club At Big Sky Meadow Village, MT, United States
Excellent organizational and time management skills
Staying informed of the latest offerings within the community to guarantee the guest experience is exceptional
Other duties as assigned by management.
2 to 3 years leadership experience in a luxury hotel preferred
Exceptional guest recovery skills & ability to translate those skills to associate development
Strong knowledge of MS Office, including Word, Excel, PowerPoint and Outlook
Assistant Guest Service Manager
By The Fresh Market At Cary, NC, United States
Responsible for front-end and cash office procedures and controls, including management of cash, key, and the safe
Manage front end guest flow to achieve operational success and an excellent shopping experience every time
3 plus years of experience in a guest service role
1 plus years of leadership experience
Working knowledge of Microsoft Office
Our Added Benefits For Joining The Fresh Market Team
Assistant Guest Service Manager
By The Fresh Market At Huntsville, AL, United States
Responsible for front-end and cash office procedures and controls, including management of cash, key, and the safe
Manage front end guest flow to achieve operational success and an excellent shopping experience every time
3 plus years of experience in a guest service role
1 plus years of leadership experience
Working knowledge of Microsoft Office
Our Added Benefits For Joining The Fresh Market Team
Unit Manager - Parking Events & Guest Relations
By Texas Tech University At , Lubbock, 79409, Tx $5,000 a month
Knowledge of parking operations, regulations and office management.
Responsible for day to day operation and management of the entry stations and event parking operations.
Coordinate with members of management team to ensure adequate dissemination of information to departmental employees.
Must be knowledgeable of the Texas Tech campus and the parking rules and regulations.
Ability to recruit and manage conflict resolution that promotes a favorable outcome for all parties.
Unit Manager - Parking Events & Guest Relations
Guest Relations Manager Jobs
By Marriott International, Inc At , New York, 10019, Ny $74,000 - $96,000 a year
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
High school diploma or GED; 1 year experience in the guest services, front desk, or related professional area.
Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
Supervises and manages employees. Understanding employee positions well enough to perform duties in employees' absence.
Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
Assistant Guest Service Manager
By The Fresh Market At Birmingham, AL, United States
Responsible for front-end and cash office procedures and controls, including management of cash, key, and the safe
Manage front end guest flow to achieve operational success and an excellent shopping experience every time
3 plus years of experience in a guest service role
1 plus years of leadership experience
Working knowledge of Microsoft Office
Team Member discount of 30%
Guest Relations Assistant Jobs
By SWM Analytics At Santa Monica, CA, United States
0-3 years of related experience in public relations, promotional marketing or sales, communications or a related field preferred
Excellent verbal and written communication skills
Excellent sales and customer service skills
Strong analytical and problem-solving skills
Must be able to commute to Los Angeles, CA
Proficient with Microsoft Office Suite or related software
Guest Relations Manager Jobs
By Marriott International, Inc At , Vail, Co $58,000 - $75,000 a year
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management areas of department.
Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.

Are you looking for an exciting opportunity to use your customer service and hospitality skills in a fast-paced environment? We are looking for an Assistant Manager of Guest Relations to join our team! As the Assistant Manager of Guest Relations, you will be responsible for providing exceptional customer service to our guests, ensuring their satisfaction and creating a positive and memorable experience. You will be the face of our company, and your enthusiasm and commitment to excellence will be essential to our success. If you are passionate about providing outstanding customer service and have a strong desire to make a difference, then this is the job for you!

Overview:

The Assistant Manager of Guest Relations is responsible for providing exceptional customer service to guests and ensuring that their needs are met in a timely and efficient manner. This position requires excellent communication and interpersonal skills, as well as the ability to work independently and as part of a team.

Detailed Job Description:

The Assistant Manager of Guest Relations is responsible for providing exceptional customer service to guests and ensuring that their needs are met in a timely and efficient manner. This includes greeting guests, responding to inquiries, resolving complaints, and providing information about the hotel and its services. The Assistant Manager of Guest Relations is also responsible for ensuring that all guest requests are handled in a professional and courteous manner. Additionally, the Assistant Manager of Guest Relations is responsible for monitoring the performance of the guest relations staff and providing feedback and guidance as needed.

What is Assistant Manager Guest Relations Job Skills Required?

• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to handle customer inquiries and complaints in a professional and courteous manner
• Knowledge of hotel services and amenities
• Knowledge of customer service principles and practices
• Ability to multi-task and prioritize tasks
• Ability to work in a fast-paced environment
• Proficiency in computer applications

What is Assistant Manager Guest Relations Job Qualifications?

• Bachelor’s degree in hospitality management or related field
• At least two years of experience in a customer service or hospitality role
• Knowledge of hotel services and amenities
• Knowledge of customer service principles and practices
• Ability to multi-task and prioritize tasks
• Ability to work in a fast-paced environment
• Proficiency in computer applications

What is Assistant Manager Guest Relations Job Knowledge?

• Knowledge of hotel services and amenities
• Knowledge of customer service principles and practices
• Knowledge of hospitality industry trends
• Knowledge of local area attractions and activities

What is Assistant Manager Guest Relations Job Experience?

• At least two years of experience in a customer service or hospitality role
• Experience in a supervisory role
• Experience in a guest relations role

What is Assistant Manager Guest Relations Job Responsibilities?

• Greet guests and respond to inquiries
• Resolve customer complaints in a timely and professional manner
• Provide information about the hotel and its services
• Monitor the performance of the guest relations staff
• Ensure that all guest requests are handled in a professional and courteous manner
• Provide feedback and guidance to the guest relations staff
• Ensure that all customer service standards are met
• Maintain a high