Guest Relations Assistant Jobs

SWM Analytics is seeking a Guest Relations Assistant to join our team in our California division. The Guest Relations Assistant will create and distribute positive branding messages and collateral for the company's products and services.

Guest Relations Assistant Employment Requirements:

• Strong analytical and problem-solving skills
• Must be able to commute to Los Angeles, CA
• Excellent sales and customer service skills
• Excellent verbal and written communication skills
• Proficient with Microsoft Office Suite or related software
• 0-3 years of related experience in public relations, promotional marketing or sales, communications or a related field preferred

Guest Relations Assistant Role and Responsibilities:

• Execute enablement materials – Develop marketing materials for distribution to customers and internal stakeholders for cross-functional enablement. Develop and maintain positive relationships with existing and potential clients. Identify target customers and markets.
• Monitor actionable metrics – Forecast and analyze sales trends, marketing strategies, and product performance. Prepare and present reports summarizing information while making recommendations based on analysis. Perform other duties as assigned.
• Facilitate internal communications – Collaborate with sales and product teams to develop branded messages. Collect and compile customer feedback in an easily reviewed and understood format for review by company management and leadership. Collect and maintain sales records required to track, review, and modify the performance of marketing initiatives.

This is a full-time entry-level salaried position that requires a daily commute to the office.

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