Assistant Manager Front Office Jobs in Louisiana

Adhere to all Systems and Controls of the Front Office, and appropriate areas of responsibilities.

Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; complete safety training and certifications.

Must have proven leadership skills and must be able to delegate, effectively train, develop, and motivate staff.

Strong organizational skills with the ability to multi-task and provide guest follow up in a fast paced environment.

Ensure that Four Diamond standards and a consistent level of guest satisfaction are met.

To be thoroughly acquainted with the AM and PM checklist; ensuring all needed reports and checklists are run and completed.

Hospitality - We're passionate about delivering exceptional guest experiences.

Assistant Manager - Front Office

Recruit, interview and train team members

Assist in monitoring and assessing service and satisfaction trends, evaluate and address issues and make improvements accordingly

Oversee the VIP guest process including, but not limited to, reviewing VIP reservations and ensuring smooth check-in/check-out

Assist with up-selling techniques to promote hotel services and facilities to maximize room occupancy and overall revenue

4 years or more of progressive hotel Rooms Management experience (typically with Hyatt)

Responsible for short and long term planning and the management of the hotel’s Front of House operations

Develop and recommend the budget, labor cost plans and objectives and manages within those approved plans

Create expectations, lead people, manage processes, and hold people accountable for the agreed upon activities and time tables

Service oriented style with professional presentations skills

Clear concise written and verbal communication skills in English