Application Technical Support Analyst Jobs in Washington

Identify technical trends, proactively seek solutions, and report to Management when applicable.

Local project management and implementation support.

1-2 Years of leadership roles or project management.

Previous remote-work experience is a plus.

Expected to manage multiple requests and escalations and meet service level agreements.

Manage escalation interaction with other supporting groups within SoFi.

CompTIA A+ certification or comparable experience required

For more benefit related information please click HERE.

1+ years’ experience working with computer hardware and software in a Microsoft-networked computer environment. Experience working with a Macintosh a plus.

Manage and prioritize multiple tasks under pressure.

Excellent phone and e-mail etiquette and customer service skills.

Strong hardware trouble shooting skills.