Application Technical Support Analyst Jobs in Connecticut

Basic knowledge of computer peripherals, and peripheral troubleshooting skills (receipt printers, cashless payment devices, scanners, etc.)

1– 2 years’ work experience supporting customers remotely in a technical environment

· Applying basic troubleshooting processes, validating the issue, recording critical issues in system, applying Knowledge Base articles

· Use of Remote Tools to take control of customer’s PC/workstation for investigating probable causes of problem

Strong written and oral communication skills, English-speaking skills, bilingual a plus.

Family building benefits like adoption assistance, surrogacy, and cryopreservation

C. Other Knowledge, Skills or Abilities Required

● Demonstrate effective leadership and Superior time management abilities.

The requirements listed below are representative of the qualifications necessary to

● Advanced knowledge or skills in one or more of the following is required: Varying

II. Duties and Responsibilities include the following. To perform this job successfully, an

manages ongoing relationships with business stakeholders in IT and