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Amtrak Client Service Leader Jobs

Vp, Client Service Leader
By MERGE At Atlanta, GA, United States
12+ years of account management experience with an ad agency and/or consulting firm.
Demonstrated expertise in data-driven marketing, website platform understanding, and experience design, combined with knowledge of brand strategy and communications.
Manage and grow a team as a mentor and trusted advisor to account team
Maintain working knowledge of MERGE solutions and resources and recognize/act upon opportunities.
Health Provider experience required. Health Plan experience is a plus.
Bachelor’s Degree or equivalent work experience
Svp, Group Client Service Leader
By MERGE At , Chicago, 60607, Il $165,000 - $225,000 a year
Manage the Denver client service team, responsible for overall account organizational design and talent management aligned with the client needs
Known in the market as a highly-collaborative, multi-disciplinary agency talent experience
Experience thinking holistically across a brand portfolio of $10M+, providing strategic brand expertise and partnership across several brand stakeholders
Demonstrated ability to manage multiple pieces of business and projects simultaneously.
These are the qualifications we're looking for
Lead and build trusted relationships with senior-level and C-level clients
Svp, Group Client Service Leader
By MERGE At , Denver, Co $165,000 - $225,000 a year
Manage the Denver client service team, responsible for overall account organizational design and talent management aligned with the client needs
Known in the market as a highly-collaborative, multi-disciplinary agency talent experience
Experience thinking holistically across a brand portfolio of $10M+, providing strategic brand expertise and partnership across several brand stakeholders
Demonstrated ability to manage multiple pieces of business and projects simultaneously.
These are the qualifications we're looking for
Lead and build trusted relationships with senior-level and C-level clients
Design Project Manager - Amtrak
By AECOM At , Seattle, 98104, Wa
BA/BS + 6 YORE or demonstrated equivalency of experience and/or education
Working knowledge of AutoCAD, Bluebeam, Adobe and Microsoft Office Suite.
Demonstrated design and organizational skills with interest in renovation, transportation, and historic preservation.
Previous experience with the International Building Code, ANSI A117.1 and ADA Guidelines DOTAS 2006
Provides design guidance to the Designer of Record and enforces Amtrak standards with a focus on ADA compliance.
Provides design guidance and oversight to General Contractor during Construction Phase Services (CPS)
Design Project Manager - Amtrak
By AECOM At , San Francisco, 94103, Ca
BA/BS + 6 YORE or demonstrated equivalency of experience and/or education
Working knowledge of AutoCAD, Bluebeam, Adobe and Microsoft Office Suite.
Demonstrated design and organizational skills with interest in renovation, transportation, and historic preservation.
Previous experience with the International Building Code, ANSI A117.1 and ADA Guidelines DOTAS 2006
Provides design guidance to the Designer of Record and enforces Amtrak standards with a focus on ADA compliance.
Provides design guidance and oversight to General Contractor during Construction Phase Services (CPS)
Client Service Team Leader - Alternative Investments
By Brown Brothers Harriman At Boston, MA, United States
Knowledge of and practical experience with general ledger systems including partnership accounting
Knowledge of the broader depositary requirements for alternative funds (e.g., oversight duties)
Review and discuss issues requiring escalation with Sr. Management
Work closely with Client Service Managers to stay abreast of client goals and identify opportunities to expand client relationships
Knowledge of alternative funds (e.g., real estate, private equity, debt funds) structures
Knowledge is required of consolidations, group structures and consolidation systems
Client Service Leader - Tx Environmental Services
By CDM Smith At , , Tx
12 years of related experience.
Equivalent additional directly related experience will be considered in lieu of a degree.
Previous experience in business development, assisting with the proposal process and presenting/meeting with Texas regional and local environmental clients, strongly preferred.
Knowledge of RCRA & CERCLA environmental regulations.
Progressive environmental remediation experience with a demonstrated ability to lead and successfully serve clients.
Excellent communication, networking and team building skills.
Vacation Consultant-Amtrak Vacations Jobs
By Railbookers Group At , Remote
Vacation Consultants are expected to provide an excellent experience on calls with travelers to drive customer loyalty and referrals
Understand and foresee customer needs and requirements
2+ years travel industry/sales experience preferred
Strong computer skills and ability to quickly master new systems and programs
Excellent verbal communication skills and telephone manners
Proven track record of successful sales experience preferred

Are you looking for an exciting and rewarding career in customer service? Become an Amtrak Client Service Leader and join a team of dedicated professionals who are committed to providing the best customer experience possible. As an Amtrak Client Service Leader, you will be responsible for providing exceptional customer service to our passengers, ensuring their safety and comfort, and helping them to make the most of their journey. If you are passionate about customer service and have a desire to make a difference, this is the job for you!

Overview The Amtrak Client Service Leader is responsible for providing exceptional customer service to Amtrak passengers. The Client Service Leader is the face of Amtrak and is expected to provide a positive and professional experience to all customers. The Client Service Leader is responsible for providing assistance with ticketing, reservations, and other customer service needs. Detailed Job Description The Amtrak Client Service Leader is responsible for providing exceptional customer service to Amtrak passengers. The Client Service Leader is the face of Amtrak and is expected to provide a positive and professional experience to all customers. The Client Service Leader is responsible for providing assistance with ticketing, reservations, and other customer service needs. The Client Service Leader is also responsible for providing accurate information regarding Amtrak services, policies, and procedures. The Client Service Leader is expected to maintain a high level of professionalism and courtesy when interacting with customers. Job Skills Required
• Excellent customer service skills
• Knowledge of Amtrak services, policies, and procedures
• Ability to handle customer inquiries and complaints in a professional manner
• Ability to work in a fast-paced environment
• Ability to multi-task and prioritize tasks
• Ability to work independently and as part of a team
• Excellent communication and interpersonal skills
• Ability to work flexible hours
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of Amtrak services, policies, and procedures
• Ability to work in a fast-paced environment
• Ability to multi-task and prioritize tasks
• Ability to work independently and as part of a team
• Excellent communication and interpersonal skills
• Ability to work flexible hours
Job Knowledge
• Knowledge of Amtrak services, policies, and procedures
• Knowledge of customer service principles and practices
• Knowledge of ticketing and reservation systems
• Knowledge of computer systems and software
Job Experience
• Previous customer service experience
• Previous experience in a customer service role
• Previous experience working in the transportation industry
Job Responsibilities
• Provide exceptional customer service to Amtrak passengers
• Assist customers with ticketing, reservations, and other customer service needs
• Provide accurate information regarding Amtrak services, policies, and procedures
• Maintain a high level of professionalism and courtesy when interacting with customers
• Handle customer inquiries and complaints in a professional manner
• Multi-task and prioritize tasks
• Work independently and as part of a team
• Work flexible hours