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Amazon Connect Senior Consultant Jobs

Amazon Sales Consultant Jobs
By Buy Box Experts At , Lehi
Own a book of business and manage a pipeline of target prospects
5+ years of sales experience
Excellent written and verbal communication skills
1+ year of experience with a CRM software (Hubspot preferred)
Establish active communication and engage with potential Brand Partners to identify solutions to meet their needs
Collaborate with existing brand partners to identify additional growth opportunities that align with their objectives
Ws Consultant (Amazon Connect)
By LabrilTech At United States
Collaborate with clients to understand their business requirements and contact center needs.
Collaborate with cross-functional teams, including developers, system administrators, and project managers, to ensure successful project delivery.
2-3+ years of experience in Amazon Web Services (AWS).
Experience with AWS networking, security, and infrastructure best practices.
Strong problem-solving and troubleshooting skills.
Excellent communication and interpersonal skills to effectively collaborate with clients and cross-functional teams.
Research Consultant, Science Panel For The Amazon
By SDSN Association At , Remote
5-10 years of experience in Amazon-related issues.
Strong communications skills (written and oral)
Ability to adapt technical knowledge and complex concepts to products aimed at policymakers.
Responsibilities will vary according to the specific needs of the Lead Authors but might include:
Developing data visualizations (graphs, tables, maps, etc.)
Support the writing of the manuscript
Translation Consultant, Science Panel For The Amazon
By SDSN Association At , New York, 10115, Ny
Strong written and oral communication skills
Location: This role will report to our New York office, but remote work is possible.
Reports to: Isabella Leite, Program Manager
Translate text of SPA report from English or Spanish (per the preference of the incumbent) into Portuguese
Translate graphics of SPA report from English or Spanish (per the preference of the staff) into Portuguese
Layout document into final format
Amazon Connect - Contact Center Plication Development
By NLB Services At United States
•Application developer (see Specialization Requirements) that has strong Amazon Connect experience
• BS level technical degree or 5+ years equivalent professional or military experience
• Experience with Continuous Integration and Continuous Delivery (CI/CD)
• Exposure to Agile development methodologies
He Senior Amazon Sales Manager
By LG Electronics U.S. At , Englewood Cliffs, Nj
Manage forecast accuracy and align with Product Management
Manage channel and LG inventory levels for optimization
Manage administrative tasks with support from Inside Sales team
+8 years of sales experience (or equivalent experience) with a proven track record of results.
Thought leadership in sales, marketing, operations, finance and account P&L.
Sales professional responsible for growing LG's market share with specified accounts in an assigned territory.
Technical Product Manager, Amazon Connect - St
By Starbucks At ,
Manage product planning through day to day collaboration and decision making with a cross-functional team including engineers and business partners
Define non-functional requirements including performance, scalability, resilience, usability, accessibility, security, and business continuity
Create dashboard/reporting requirements and KPIs to measure product performance
Manage execution and eliminate blocking issues during development
Industry experience in a technology environment with a record of successfully delivering complex products (4+ years)
Amazon Connect experience (2 years)
Technical Product Manager, Amazon Connect - St
By Starbucks At Seattle, WA, United States
Manage product planning through day to day collaboration and decision making with a cross-functional team including engineers and business partners
Define non-functional requirements including performance, scalability, resilience, usability, accessibility, security, and business continuity
Create dashboard/reporting requirements and KPIs to measure product performance
Manage execution and eliminate blocking issues during development
Industry experience in a technology environment with a record of successfully delivering complex products (4+ years)
Amazon Connect experience (2 years)
Software Engineer - (Node/Amazon Connect/Lex) (Remote)
By GEICO At , Chevy Chase, 20815, Md $66,000 - $236,500 a year
Benefits may be different by location. Benefit eligibility requirements vary and may include length of service.
AWS Certifications (Associate, Professional, Specialty level)
Bachelor’s degree in Computer Science or equivalent professional experience
2-4+ years of experience developing omni-channel (voice, chat, SMS) Contact Center solutions including natural language processing and speech-enabled grammar
Experience and passion for influencing best practices and coaching/mentoring junior developers
Experience developing automated test cases in Cyara or other automated testing tools
Senior Hr Connect Specialist
By Intuit At , San Diego, 92129, Ca
Leverages relevant playbooks, protocols, and requirements for case management and contributes to ongoing improvements
Leverages key data and insights to identify and influence opportunities for improvement in employee experiences prioritized in the appropriate governing body
Act as an escalation point and coach to channel advisors
Creates or contributes to the development of communications, FAQ’s and protocols
Develops, owns and maintains mostly defined internal HR Connect processes/protocols (e.g. natural disaster, employee loss process, hardship, etc.)
Triage cases internally within HR Connect team and to COE’s as appropriate and as assigned

Are you an experienced Senior Consultant looking to join a fast-growing team? We are looking for a Senior Consultant with expertise in Amazon Connect to join our team. As a Senior Consultant, you will be responsible for providing technical guidance and support to our clients in the implementation and optimization of Amazon Connect. You will be working with a team of experts to ensure that our clients get the best out of their Amazon Connect solutions. If you are looking for an exciting opportunity to make a real impact, then this is the job for you!

Overview:

Amazon Connect Senior Consultants are experienced professionals who provide technical and strategic guidance to customers on how to best use Amazon Connect. They are responsible for helping customers design, implement, and optimize their Amazon Connect solutions.

Detailed Job Description:

Amazon Connect Senior Consultants are responsible for providing technical and strategic guidance to customers on how to best use Amazon Connect. They must have a deep understanding of Amazon Connect and its features, as well as the ability to design, implement, and optimize Amazon Connect solutions. They must be able to provide customers with best practices and advice on how to use Amazon Connect to meet their business needs. They must also be able to troubleshoot and resolve customer issues.

What is Amazon Connect Senior Consultant Job Skills Required?

• Expertise in Amazon Connect
• Knowledge of customer service best practices
• Ability to design, implement, and optimize Amazon Connect solutions
• Ability to troubleshoot and resolve customer issues
• Excellent communication and customer service skills
• Ability to work independently and as part of a team
• Knowledge of customer service technologies

What is Amazon Connect Senior Consultant Job Qualifications?

• Bachelor’s degree in Computer Science, Information Technology, or related field
• 5+ years of experience in customer service or customer service technology
• Experience with Amazon Connect or similar customer service solutions
• Experience with customer service best practices
• Experience with troubleshooting and resolving customer issues

What is Amazon Connect Senior Consultant Job Knowledge?

• Knowledge of Amazon Connect and its features
• Knowledge of customer service best practices
• Knowledge of customer service technologies
• Knowledge of troubleshooting and resolving customer issues

What is Amazon Connect Senior Consultant Job Experience?

• 5+ years of experience in customer service or customer service technology
• Experience with Amazon Connect or similar customer service solutions
• Experience with customer service best practices
• Experience with troubleshooting and resolving customer issues

What is Amazon Connect Senior Consultant Job Responsibilities?

• Design, implement, and optimize Amazon Connect solutions
• Provide customers with best practices and advice on how to use Amazon Connect
• Troubleshoot and resolve customer issues
• Work independently and as part of a team
• Maintain customer service standards and ensure customer satisfaction