Aftersales Business Manager Jobs

Focus on evaluating the parts department inventory management processes to eliminate waste, increase parts loyalty and profitability and improve efficiencies

Information Management (utilizing & interpreting appropriate reports and resources)

Stay knowledgeable of changes in General Motors and industry to adapt quickly. Evaluate processes, systems, and tools to make alterations

Integrate and communicate with all representatives that call on the dealership on behalf of GM to offer outstanding and cohesive support

Ability to manage time and projects and measure/prioritize work effectively with limited supervision

Ability to develop and implement retail marketing plans, this includes knowledge of the fundamentals of marketing – Product, Price, Place, Promotion

Focus on evaluating the parts department inventory management processes to eliminate waste, increase parts loyalty and profitability and improve efficiencies

Information Management (utilizing & interpreting appropriate reports and resources)

Stay knowledgeable of changes in General Motors and industry to adapt quickly. Evaluate processes, systems, and tools to make alterations

Integrate and communicate with all representatives that call on the dealership on behalf of GM to offer outstanding and cohesive support

Ability to manage time and projects and measure/prioritize work effectively with limited supervision

Ability to develop and implement retail marketing plans, this includes knowledge of the fundamentals of marketing – Product, Price, Place, Promotion

At least 8+ years’ experience in diagnostics, service management,

Directly manage Service Engineers and Technicians setting priorities for team travel requirements, issue resolution, and maintenance schedules.

Strong leadership skills; and technical training experience.

#EVs, #tCommercial Trucks #Operations Management #Aftermarket

Manage cross-functional employee personnel groups in all regions such as technical documents, engineering, drivers, parts, warranty, and shop employees.

BS/BA in Engineering, Automotive Technology, or related experience

Management and coordination of AfterSales Communications – I.e.: Internal, Field, Porsche Center newsletter and Ad Hoc.

Strong financial analytical ability – budget management

Marketing KPI development and management, including ROI

Maintain confidentiality of sensitive information and assess how to manage the communication flow accordingly.

Minimum of 5 years marketing, advertising, or communications experience (automotive OEM preferred) (Passion brand experience a plus)

Ad agency experience preferred (client or agency side)

Focus on evaluating the parts department inventory management processes to eliminate waste, increase parts loyalty and profitability and improve efficiencies

Information Management (utilizing & interpreting appropriate reports and resources)

Stay knowledgeable of changes in General Motors and industry to adapt quickly. Evaluate processes, systems, and tools to make alterations

Integrate and communicate with all representatives that call on the dealership on behalf of GM to offer outstanding and cohesive support

Ability to manage time and projects and measure/prioritize work effectively with limited supervision

Ability to develop and implement retail marketing plans, this includes knowledge of the fundamentals of marketing – Product, Price, Place, Promotion

Maximize effective communication of visual presentation standards, procedures, and product knowledge to convey best practices to dealers

Manage company showroom and event inventory

Help coordinate the SuMisura program (Ducati's Custom Race Suit offerings) through awareness and dealer training

3+ years of industry wholesale and/ or dealership experience strongly preferred

Strong knowledge of motorcycle apparel trends, styles, and brands

Excellent interpersonal and communication skills

Role: After Sales Support Manager

·5 years of experience in a similar product support field (construction equipment).

·MUST have knowledge and understanding of how a construction equipment dealership/distribution network operates.

·Experience with products such as; Telehandlers, Loaders, Excavators and/or wider Material Handling equipment.

Location: Eastern Region – US (OH / KY /TN /WV /VA)

Salary: $100,000+ (negotiable) plus package

~ Retail experience a plus.

~ Industry Knowledge – Automotive Retail.

#LI-Hybrid (80% Onsite/ 20% Remote)

It’s time you rethink what you expect from an employer.

~ Regularly contact retailers to communicate, implement and administer GMA programs, policies and procedures.

~ Communicate GMA assigned objectives and work with retailers to ensure progress towards attainment of objectives.

Focus on evaluating the parts department inventory management processes to eliminate waste, increase parts loyalty and profitability and improve efficiencies

Information Management (utilizing & interpreting appropriate reports and resources)

Stay knowledgeable of changes in General Motors and industry to adapt quickly. Evaluate processes, systems, and tools to make alterations

Integrate and communicate with all representatives that call on the dealership on behalf of GM to offer outstanding and cohesive support

Ability to manage time and projects and measure/prioritize work effectively with limited supervision

Ability to develop and implement retail marketing plans, this includes knowledge of the fundamentals of marketing – Product, Price, Place, Promotion

Background must be well-rounded in the area of sales and dealer business management and analysis

Knowledge of dealership operations and extensive customer relations skills

Prepare and verbally present structured presentations at annual Service Managers, Factory and in-house company meetings

Manages the Network performances to ascertain the compliance to the standard

Back up the Area Managers while performing dealers’ visits

Bachelor’s Degree with strong related experience