Website Operations Manager Jobs

About the team & opportunity

What’s so great about working on Calendly’s Marketing team?

We show our prospective customers the value of our product and features in increasing their most valuable asset…time.

Why do we need you? Well, we are looking for a Website Operations Manager who has excellent technical management, and interpersonal skills. You will focus on running the systems, tools, processes, and data for analyzing and optimizing Calendly’s marketing website which is responsible for acquiring millions of users and leads that turn into hundreds of millions of dollars in revenue.

The Website Operations Manager will report to the Sr. Mgr, Website Marketing, and work closely with our other marketing teams and collaborate with our Engineering, Product, and Operations teams as well as engineers, designers and growth marketers to drive self-service and sales-led revenue.

A day in the life of a Website Operations Manager at Calendly

As the Website Operations Manager, you will be on the front-line and a cross-functional liaison to support the rest of the Business with their goals, and you will ensure we continue to deliver upon our jam-packed website roadmap. You will be the primary for creating new pages, supporting content editors, and updating or optimizing existing content on our website.

On a typical day, you will be working on:

• Contributing to capacity and sprint planning, ensuring that all high priority projects can be completed within the given time frame.
• Leading development stand-ups to discuss progress and identify and resolve blockers to keep us on track.
• Leading collaboration across multiple functions to understand the goals, and scope of project requirements, and lead the intake of project and timelines, including product launches and other events.
• Delivering outstanding website experiences for customers, and strong results for the business, on a successful team. This includes crafting new pages, banners, forms and other site content daily.
• Assisting in prioritizing tasks for the team by working with collaborators to gather missing information and requirements.
• Training, supporting, and detailing for our internal team of CMS users, as well as project management for our fast-paced experimentation program.

What do we need from you?

• Attention to detail, with emphasis on quality, and a critical eye for design aesthetics and brand standards.
• Familiarity with a data driven approach to making changes and understanding of website metrics and their importance.
• 3+ years using content management system (CMS) platforms (Contentful) for templated website production.
• Authorized to work lawfully in the United States of America as Calendly does not engage in immigration sponsorship at this time.
• A phenomenal teammate, who shows curiosity, with a high ability to learn.
• At least 3+ years of hands-on experience in web operations, web analytics, site optimization, and website management.
• Strong analytical and problem-solving skills to troubleshoot and resolve issues, and support web authors in problem-solving.
• Experience interacting with collaborators, designers, and developers to handle component creation, modification, and documentation.
• Ability to multi-task and prioritize in a fast-paced and dynamic work environment while maintaining quality.
• Demonstrated experience in website management and maintenance, with reasonable knowledge about SEO and analytics.
• Professional experience with HTML, CSS, JavaScript and similar front-end web development languages.
• An eloquent communicator with excellent collaboration skills to collaborate with your team and the organization as a whole. You will answer website-related questions from the entire business – often from non-technical teammates.Understanding of Agile methodologies, Scrum, sprints, and have worked with a team using Jira.

What’s in it for you?

Ready to make a serious impact? Millions of people already rely on Calendly’s products, and we’re still in the midst of our growth curve — it’s an excellent time to join us. Everything you’ll work on here will accelerate your career to the next level. If you want to learn, grow, and do the best work of your life alongside the best people you’ve ever worked with, then we hope you’ll consider allowing Calendly to advance your professional career.

Our Hiring Process:

• Next, we’ll put you in direct contact with your potential manager. You’ll get a chance to learn even more about life at Calendly, the responsibilities within your role, and the qualities needed to succeed here.
• Next, or in parallel, you’ll meet with your potential team members.
• Finally, we connect with those you’ve worked with before, to learn more about the impact you can make, the value you bring, and the best way to set you up for success at Calendly.
• Qualified individuals will be invited to schedule a phone interview with a member of our recruiting team. This is a phenomenal time to ask any initial questions you have about the company or the role.
• Typically, individuals will participate in the following interview process. However, there may be slight nuances given the role and or department we are hiring for. Please keep in mind that individuals can be declined from the position at any stage of the process.

We aim to provide an inclusive and equitable experience to everyone who expresses interest in working at Calendly. The recruiter assigned to this role will keep you informed every step of the way. Have questions? Let your recruiter know! Want to share your experience? We are passionately committed to improving and building on our process, and we consider feedback a gift.

If you are an individual with a disability and would like to request a reasonable accommodation as part of the application or recruiting process, please contact us at [email protected] .

This specific role is not eligible for employment in California or Hawaii. Note that all individual roles will specify location eligibility.