Vp Product Management -Dme /Home Health

We’re looking for colleagues who are ready to Think Big, Go Fast, Deliver Awe, and Win Together. These core values embody our diverse and inclusive culture and help us live out our mission of “getting people the care they need when they need it.” Over the last 30 years, our company has established itself as the market leader in managed care for the workers’ compensation industry. We are committed to making a positive impact in the lives of the injured workers we serve, and we have fun doing it.

Salary Range: $116100 - $191500 Salary

This compensation range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At One Call, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $116100 - $191500 Salary

Benefits Summary:
In return for your commitment to our company’s mission, we offer a vast array of benefits to help support the whole you.

• Exclusive discounts on travel, activities, and merchandise via work discount program
• Opportunities to work from home
• Enterprise Recognition Program rewarding colleagues for their extraordinary work
• Company paid life insurance
• Company paid short term and long-term disability
• Healthcare concierge
• Referral program
• Generous paid time off, 8 company holidays, and 2 floating holidays per year
• 401(k) matching
• $1,000 Colleague Referral Program
• Colleague Assistance Program that provides free counseling and financial services
• Pre-Tax FSA and HSA health savings accounts
• Tuition Reimbursement Program including certifications
• Quantum Health: A healthcare navigation platform to help our colleagues make the best, most cost-effective healthcare decisions
• Medical, dental, and vision insurance
• Paid development hours to use for community development!
• The One Call Foundation which aims to help colleagues during unexpected emergencies, from car accidents to natural disasters.
• Competitive wages with opportunities to earn annual merit increases

The VP, Product Management is an executive influencer responsible for managing product performance, communicating status, prioritizing products and their enhancements, developing products and programs, and executing on initiatives that create the most value for One Call and its customers. This position is both internally and externally focused on product opportunities and acts as the primary liaison for communicating product vision and strategy. This position supports but not limited to the areas of Operations, Sales, Finance, IT, Provider Network and Marketing to ensure One Call is building the right products to support the business goals and to lead the market. This position reports to the Managing Director of Specialty Network Solutions or the Managing Director of Complex Care Solutions.

GENERAL DUTIES & RESPONSIBILITIES:

• Works with other Product Leaders to set strategy and define the roadmap to successfully launch the product(s) or introduce enhancements in the market.
• Develops a mechanism to capture customer and market feedback on current products in the market and solicits appropriate input from customers, partners, and internal teams on future product enhancements/evolution.
• Supports a product organization with an environment of high collaboration and continual alignment.
• Supports sales pipeline activity and new business acquisition through messaging development, sales training, marketing development and/or CRM operations; assists with developing and delivering RFP responses.
• Has direct responsibility for P&L, market performance, and identification of logical evolution of assigned products, managing them from concept through launch and retirement phases.
• Support marketing, sales and customer support through the development and maintenance of various technical marketing collateral including application notes, FAQs, product notes, user guides, field training presentations, online marketing content and demos.
• Provides a mechanism to determine the level of development investment required to deliver features and functionality specified in the product’s roadmap, and
• Maintains product vision and other documentation by ensuring changes in market, business priorities including integration needs, and technology advancements are captured and accurately reflected from a value perspective. Presents status updates at quarterly and annual stakeholder meetings.
• Sets a new product roadmap, leads new product ideation and development, drives a product development vision across the organization to ensure appropriate alignment, roles and responsibilities, and successful performance in the market.
• Partners with Sales and other Product team members to drives real participation and input from customers and increase attainment of value from the product.
• Manages product performance and creates an effective process for change management as issues arise or needed changes are identified.
• Provides a framework for the entire organization (e.g., IT, Marketing, Sales, Operations) to plan for the evolution and successful execution of the product’s design.
• Provides Sales with the market “story” for each product, through product messaging, including product training and support of sales during customer interactions.
• Creates product enhancements through both process and technology changes to close gaps in delivery, improve overall efficiency, or increase market adoption.
• Monitors all aspects of financial and non-financial performance of assigned products to ensure maximum adoption and profitability in relevant market(s).
• Works with the Managing Director of assigned product(s) to ensure products are within established P&L guidelines and meet both company and customer expectations.
• Works directly with other Product Leaders to ensure that the Product Development Organization provides an enterprise-wide process and delivery mechanism that meets our customer needs.
• Develops and shares comprehensive product development roadmaps to gain organizational consensus and support for new products and their value in the market.
• Analyzes the market and competitive environment to define a differentiated product vision that delivers unique value strategically and tactically.
• Delivers high-performing new products aimed at ensuring customer and partner retention and growth resulting in the realization of revenue and EBITDA goals. Translate product strategy into detailed requirements and prototypes.

EDUCATIONAL AND EXPERIENCE REQUIREMENTS:

• Minimum of 10 years of a combination of product development and management experience.
• Bachelor’s Degree (B.A. or B.S.) and/or a Master’s degree (M.A., M.S., or M.B.A), preferably in marketing, finance, supply chain, operations.

GENERAL KNOWLEDGE, SKILLS & ABILITIES:

• Experience in the health services industry.
• Creates and maintains strong relationships with sales team, departments, and accounts.
• Identifies complex problems and review related information to develop and evaluate options and implement solutions.
• Experience in product strategy, competitive intelligence, market analysis and/or project management.
• Knowledge of business processes, quality control, and other techniques for maximizing the overall satisfaction of the customer.
• Communicates the ability to listen, comprehend and communicate effectively.
• Prior work experience in a fast-paced environment while prioritizing multiple tasks is helpful.
• Looks for ways to help people and contribute actively.
• Knowledge of word processing, database management, standard office procedures, programs, and medical terminology a plus.
• Fluent understanding of MS Office (Word, Excel and PowerPoint) as well as demonstrated skills in presentation.
• Ability to write professionally in business communications and make presentations at client sites or online.
• Excellent written and oral communication skills.
• Effective use of core time, being self-directed. Ability to prioritize.
• Understands the implications of new information for both current and future problem solving.
• Certified Product Manager (CPM, CAPM) preferred.
• Exhibits a professional manner in dealing with others to work to build and maintain strong, working relationships.
• Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, and approaches to problems.
• Experience managing lifecycle of product development
• Must be able to effectively present information to clients and/or public.
• Perceives, resolves, and anticipates potential issues before they arise or escalate.
• Knowledge of principles and processes for providing superior customer service through needs assessment, meeting quality standards and evaluation.

PHYSICAL/EMOTIONAL DEMANDS & WORK ENVIRONMENT:

• The emotional demand of the job may cause undue stress from, but not limited to, moderate/heavy workload.
• The work environment utilizes florescent lighting; noise level is moderate.
• Reasonable accommodations will be individually assessed and possibly made to enable individuals with disabilities to perform the essential functions of the position.
• Please be advised this job description is subject to change at any time.
• Specific vision abilities required by this job include ability to see things from a close distance and ability to adjust focus.
• The employee is occasionally required to stand, walk, and lift objects (up to 10lbs weight; up to 4 ft. height).
• For roles located in the field; this job is primarily active; the employee is regularly mobile and must be able to utilize transportation (such as driving), sit, use hands and fingers, speak, and hear.
• For roles located in office or home settings; this job is primarily sedentary and may involve repetitive motions; the employee is regularly required to sit, use hands and fingers, speak, and hear.