Vp Operations Jobs

• Are you a result driven leader with a great aspiration to develop our operations and support teams?
• Eager to play an important part in our leadership team?
• Keen to join Crayon US - one of the fastest growing tech companies in North America?

Practical Information:

Location: Texas, United States | Visa Requirements: Valid working visa for USA| Language Requirements: English | Work Arrangement: Hybrid

We are seeking a seasoned, dynamic operations leader to become part of our cross-functional Cloud, Support and Sales operations Team. As such, you will manage and lead a team of operations and support specialists and be responsible for the effective and successful management of resources, productivity, quality control, and support as established and set for the Operations Department. In addition, your main objectives include enhancement of the operational procedures, systems, and principles that enable information flow and management, business processes, reporting and identifies opportunities to optimize and streamline systems. This role will report to the General Manager of Crayon US and be a key member of the leadership team.

Other responsibilities will include

• Contribute operations information and recommendations to strategic plans and reviews, combined with preparing and completing action plans
• Develop, document, and implement a service billing organizational structure that is in accordance with Generally Accepted Accounting Principles
• Recruit, select, train, assign, schedule, and manage the operations and support team
• Key to this role is enabling and supporting our sales and delivery teams, collaborating with senior management to deliver on our strategic roadmap
• Work closely with GM and management team to set and/or implement policies, procedures, and systems

Your Competencies

• Contribute operations information and recommendations to strategic plans and reviews; prepare and complete action plans; implement production, productivity
• Demonstrated results, highlighting the quality and customer-service standards; applying a solution-focused approach, combined completing audits and identifying trends
• Facilitate ongoing development and upskilling across the team
• Manage relationships with key vendors, track vendor pricing, rebates, and service levels agreements
• Bachelor's degree in relevant area
• 10+ years in an operational leadership role, ideally within the technology sector
• Forecast requirements; prepare an annual budget; schedule expenditures; analyze variances; initiating corrective actions

About You

• Can effectively manage vendor relationships, and collaborate with all stakeholders, internal & external.
• A collaborative leader who influences the team to further success and growth
• Resourceful problem solver with great decision-making abilities

What’s on offer?

• Maternity & Paternity Leave
• 401K Match (Vested from Day 1)
• Hybrid Work Environment
• Employee Stock Option Program
• Generous PTO

Why Crayon?

We believe in the power of technology to drive the greater good. Crayon is a global, people-first, vendor-agnostic company headquartered in Oslo, with nearly 3700 colleagues in 46 countries. We deliver first-class solutions to support over 80,000 customers to build their commercial and technical foundation for a successful and secure cloud-first, digital transformation journey.

Our Culture & Values

We consider ourselves to be one big community. Our core values of Integrity, Quality, Pace and Agility were written 20 years ago based on our Nordic heritage and still hold true to our global environment.