Vp Of Operations Jobs

MindCare Solutions is a leading provider of behavioral health services to long-term care communities, hospitals, emergency departments and outpatient clinics. We are seeking a highly organized Healthcare VP of operations to work in a remote capacity; up to 50% travel required. This position will assist our account operations throughout the nation.

Compensation: $120,000 salary plus bonus opportunity

Position Summary:

• Provide workflow and technology education to the facility staff
• Implement and oversee services for various behavioral health entities, including FSEDs, EDs, and Inpatient facilities
• Develop in-depth knowledge of the customer organization
• Train physicians on the use of internal and customer-specific external applications
• Secure and retain business through professional, consultative and proactive sales activities
• Perform data analysis on patient volume at facilities and divisions
• Stay up to date with industry trends and best practices
• Approve, audit and review timesheets that physicians submit
• Oversee customer and physician satisfaction by consistent communication
• Analyze potential opportunities and develop plans for each Key target account
• Manage key national client accounts
• Responsible for meeting metrics around encounters and growth in current accounts
• Review, update and manage physician schedules in coordination with customer needs
• Travel quarterly to all assigned client accounts for strategic effectiveness
• Identifying gaps in service and making recommendations for improvement
• Collaborate with internal teams to enhance service offerings and support customer goals
• Ensure appropriate coverage requirements are met
• Serve as primary point of contact for physician inquiries/needs and provide timely solutions
• Ensure compliance with relevant regulations and guidelines as needed

Benefits:

• Voluntary life/AD&D, short/Long term disability
• 401K with 4% match
• Full health and wellness (Medical, Dental, Vision)
• Company paid life insurance
• Company paid holidays
• PTO
• Positive work environment/culture
• Flexible spending account

Requirements:

• Ability to work independently and as part of a team, adapting to changing priorities and customer needs
• Strong interpersonal and communication skills, with the ability to build and maintain relationships
• Strong understanding of healthcare systems, processes, and regulations.
• Excellent organizational and time management skills, with the ability to manage multiple tasks simultaneously
• Proficiency in data analysis and reporting, with experience using data visualization tools
• Up to 50% travel required
• Bachelors degree in nursing preferred. Will also consider healthcare administration, business, or a related field
• Experience with training and onboarding users on software applications
• Highly proficient in Excel, Word, PowerPoint, and other Microsoft 365 applications
• 3-5 years of experience in account management, healthcare, or a related field, preferably in behavioral health