WW is looking for candidates to help change people's lives. We are a global wellness technology company inspiring millions of people to adopt healthy habits for real life. We do this through engaging digital experiences, face-to-face workshops and sustainable programs that encourage people to move more, shift their mindset and eat healthier while enjoying the foods they love. By drawing on over five decades of experience and expertise in behavioral science, we build communities in order to deliver wellness for all.

Who we are

We're the friendly faces you see online when you log into our Virtual Workshops. Creating a welcoming environment for all and conducting private Virtual Wellness Check-Ins via Zoom. Wellness Coach Support position builds community through both Virtual Workshops and within the WW App member groups. As Wellness Support, you will channel your passion for a healthy lifestyle into inspiring members and supporting them at every step of their wellness and weight loss journey. You will help the members develop healthy habits by eating healthier, while enjoying foods they love, moving more, and shifting their mindset.

What you will do

Here's a quick snapshot of what you can expect:

Deliver An Exceptional Virtual Experience

• Monitoring and managing the technical member experience (audio, visual, breakout rooms, Zoom functionality) during the workshop.
• Sharing important links and information about the WW program, WW promotional events and more via the Zoom Chat feature
• Welcoming members and conducting private Virtual Wellness Check-Ins via Zoom chat feature and co-hosting Virtual Workshops
• Establishing rapport with members and showing empathy during one-on-one interactions, actively listening and questioning
• Supporting Virtual Workshop communities in WW App via posting, liking and sharing to build member engagement and on social media.

Focus on Member Recruitment and Retention

• Living the WW lifestyle and is authentically committed to health and wellness.
• Fostering an inclusive, engaging, and action oriented digital community to encourage retention.
• Leveraging social media to attract new members and build workshop attendance
• Identifying our members' needs and recommending the right WW products or services

Who you are

Here's what you need to bring to the table:

• Interested in a flexible, part-time schedule
• Must own smartphone utilized for video recording, posting group content and responding to posts
• Passionate about the WW program and approach to weight loss and wellness
• Social media and tech savvy and willing to use your smartphone
• Commitment to working Virtually, from home
• Excellent at active listening and able to connect members to the WW products
• Experience in customer/member service
• Computer skills (G Suite, web-based applications, especially Zoom)

The Hourly Rate for this position is $18 per hour -

Weekend Availability is mandatory - must have open availability Saturday and Sunday to support the needs of the business

At WW, it is our priority to cultivate a diverse and inclusive workplace. We are committed as individuals, as an organization, and as fellow humans, to advocate for and support our employees, our members, and our communities. We are proud to be an equal opportunity employer and we do not discriminate on the basis of sex, race, color, creed, national origin, marital status, age, religion, sexual orientation, gender identity, gender expression, veteran status, or disability.