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Vendor Management Analyst Iii
Company | Herbalife |
Address | United States |
Employment type | FULL_TIME |
Salary | |
Category | Wellness and Fitness Services |
Expires | 2023-07-12 |
Posted at | 11 months ago |
Overview
- Perform additional duties as assigned
- Participate in the ongoing training of the GTS governance model across GTS teams
- Significant experience in vendor contract management and negotiations
- Support Procurement (GSS) and Technology (GTS) in various data needs of contract lifecycle e.g., requests for information RFI), request for proposal (RFP), Statement of Work scope (SOW) and contract renewals (e.g. hardware/software consumption) as needed with strategic vendors
- Partner with strategic vendors to prepare them for all quarterly business review meetings
- Experienced knowledge of technology categories (e.g., Hardware, Software, Network, Telecom) and market leaders
- Proficient in vendor management software tools e.g. ServiceNow, Hiperos, Archer, MetricStream or others
- Initiate critical issue with vendors’ account management and customer success teams to ensure issues and incidents with GTS strategic vendors are addressed and resolved in a timely manner and to GTS’ happiness
- Attention to detail
- Partner with GTS accountable business owner, Information Security and Risk Management to conduct initial and periodic updates to vendor risk assessments
- Partner with accountable owners (i.e. GTS senior leaders) to ensure GTS’ strategic vendors are meeting their SLAs
- Coordinate with Service Integration team and other VMO team members to communicate all vendor performance to GTS leadership
- Partner across GTS to develop and maintain current vendor architecture documentation; participate in strategy sessions to develop target vendor architecture
- Good communication and program management skills
- Support GTS and financial teams with purchase requests and purchase order information and history as needed
- Proficient in Excel / Project
- Partner with the Sr. VMO Manager to research and regularly update repository of global regulatory requirements for vendor management governance in all countries where GTS operates
- 5+ years managing IT vendor relationships or related experience (e.g., Strategic Sourcing, Procurement, Contract Management, etc.)
- Experience as key contact between technology and large strategic vendors
- Bachelor’s in business, information technology, or related degree
- Understanding of financial modeling, including Capex/Opex impact of contract terms
- Related certifications in vendor risk and data analysis
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